Jan 1, 2014, 7:50 am
Last edit by: mgcsinc
Link to current waivers in effect:
http://www.united.com/CMS/en-US/trav...eptionPolicies
Having difficulty in reaching an agent?
Twitter @United is another alternative
Current Airport Conditions:
http://www.fly.faa.gov/flyfaa/usmap.jsp
Remember folks: Rather than sitting stuck for days, consider taking a long-distance Amtrak train. They do exist!
http://www.united.com/CMS/en-US/trav...eptionPolicies
Having difficulty in reaching an agent?
As long as you entered you MP account, any reservation phone number will route you based on your elite status. try this
Current Airport Conditions:
http://www.fly.faa.gov/flyfaa/usmap.jsp
Remember folks: Rather than sitting stuck for days, consider taking a long-distance Amtrak train. They do exist!
Winter Storms Hercules/Ion and Impact to UA's Operations (Travel Waivers Unitl 8 Jan)
Dec 31, 2013, 1:41 am
#1
Original Poster
Join Date: Jan 2008
Location: Here and there
Programs: General member, former 1P
Posts: 583
Winter Storms Hercules/Ion and Impact to UA's Operations (Travel Waivers Unitl 8 Jan)
Weather waiver posted at united.com for ORD, MSN and MKE:
Chicago Winter Storm
Airports:
Madison, WI (MSN)
Milwaukee, WI (MKE)
Chicago, IL (ORD - O'Hare)
Original Travel Dates:
December 31, 2013 – January 2, 2014
Final Travel must be completed by:
End of Validity of ticket (one year from date of issue)
Flight Changes:
Fees for same-day flight changes are waived within 24 hours of original departure.
For all other changes, the change fee will be waived, but a difference in fare may apply.
Chicago Winter Storm
Airports:
Madison, WI (MSN)
Milwaukee, WI (MKE)
Chicago, IL (ORD - O'Hare)
Original Travel Dates:
December 31, 2013 – January 2, 2014
Final Travel must be completed by:
End of Validity of ticket (one year from date of issue)
Flight Changes:
Fees for same-day flight changes are waived within 24 hours of original departure.
For all other changes, the change fee will be waived, but a difference in fare may apply.
Dec 31, 2013, 8:24 am
#4
Join Date: Feb 2008
Location: Chicago, IL
Programs: UA 1K MM, DL Diamond, NK Gold, Mariott LT Plat/Titanium, Hyatt Globalist, Hilton Gold
Posts: 925
I just changed my EWR-ORD-PEK flight (heading to ORD tonight and PEK tomorrow) to EWR-DCA/IAD-PEK. Weather in DC looks much better than Chicago. Really happy to have gotten seats last minute. Hotel in Chicago even waived cancellation saying that it was going to be messy and that they understood.
Dec 31, 2013, 9:48 am
#6
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
https://twitter.com/united/status/417763276966346753
Dec 31, 2013, 2:44 pm
#9
Original Poster
Join Date: Jan 2008
Location: Here and there
Programs: General member, former 1P
Posts: 583
Used weather waiver to cancel award ticket
I used the weather waiver to successfully cancel a one-way saver award ticket xxx-ORD-yyy on Jan. 1 with no fee and no redeposit fee to have the miles put back in my account.
The ticket was actually from a year ago, and I'd pushed it back to Jan. 1, 2014 - but then I learned I wouldn't be able to make the trip. So I was looking at paying $125 for the redeposit or eating the loss of 12,500 miles. But I called as a 2P and was able to get the miles redeposited no problem. The agent was in Chicago. Weather waiver worked wonderfully for me in this case.
The ticket was actually from a year ago, and I'd pushed it back to Jan. 1, 2014 - but then I learned I wouldn't be able to make the trip. So I was looking at paying $125 for the redeposit or eating the loss of 12,500 miles. But I called as a 2P and was able to get the miles redeposited no problem. The agent was in Chicago. Weather waiver worked wonderfully for me in this case.
Dec 31, 2013, 3:35 pm
#11
Join Date: May 2006
Location: Wichita
Posts: 628
Here is the latest forecast: http://meteorologicalmusings.blogspo...new-years.html
Dec 31, 2013, 11:55 pm
#12
Join Date: Mar 2012
Location: Minneapolis MN
Programs: DL PM
Posts: 488
UA Travel Waiver Change Fee not Working
With the bad weather on the East Coast, I've noticed UA have issued a travel waiver for Jan 2-4. I am flying LAX-BOS on the 3rd, and am interested in changing my flight.
When I got to change my flight however, I notice the change fee is still showing despite the "Your reservation may qualify for exception handling" message prior to it. I know I can't get a waiver on SDC fees until T-24, but shouldn't the change fee be waived if I, say, changed date of travel form the 3rd to the 4th?
Thanks for the help, I'm waiting until T-24 anyway to change but was curious if it will require a phone call.
Happy New Year!
When I got to change my flight however, I notice the change fee is still showing despite the "Your reservation may qualify for exception handling" message prior to it. I know I can't get a waiver on SDC fees until T-24, but shouldn't the change fee be waived if I, say, changed date of travel form the 3rd to the 4th?
Thanks for the help, I'm waiting until T-24 anyway to change but was curious if it will require a phone call.
Happy New Year!
Dec 31, 2013, 11:59 pm
#13
Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
Posts: 4,168
They must have just issued the waiver for the east coast as it was not there last night, maybe not programed yet usually if there is a waiver no change fee shows up. You will probably have to call.
Jan 1, 2014, 12:02 am
#14
Join Date: Mar 2012
Location: Minneapolis MN
Programs: DL PM
Posts: 488
Good to know - maybe it'll work with an SDC. The waiver was issued this afternoon I believe.
Jan 1, 2014, 12:05 am
#15
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Just call now and within two or three agents you should be able to do anything within reason. United has every incentive to deal with these issues proactively, and good agents will happily do so.