American Express AX Centurion Lounge at SFO & IAH (IAH Opened Jun 24, 2016 @ Term D)
Dec 11, 2013, 3:14 pm
#1
Original Poster
Join Date: Apr 2010
Programs: UA Plat, Avis First
Posts: 23
American Express AX Centurion Lounge at SFO & IAH (IAH Opened Jun 24, 2016 @ Term D)
Visiting the Centurion Lounge in Vegas over the weekend led me to seriously think about allowing my United Club membership to expire.
Benefits there include complimentary buffet, drinks, wifi, updated lounge spaces, conference rooms, shower suite, clean bathrooms, even a spa in DFW! Entrance is free for Amex Platinum members who pay $495 a year for lounge access, priority pass select access and a whole litany of other perks.
Compare that to United Club that offers small snacks, limited complimentary bar, wifi - all for approximately the same price but without other travel perks.
A friend cheekily tweeted UA to see if they thought they should keep their United Club membership given they are based out of SFO and Amex will be opening a new lounge in the United terminal. Here is what they wrote: "We think so: complimentary internet access, agent assistance, conference rooms, and more."
I'm curious what you all think about their (generic IMO) response and if anyone else is leaving their membership behind. And overall, how do we get United to stop being so complacent and be an innovator instead???
Benefits there include complimentary buffet, drinks, wifi, updated lounge spaces, conference rooms, shower suite, clean bathrooms, even a spa in DFW! Entrance is free for Amex Platinum members who pay $495 a year for lounge access, priority pass select access and a whole litany of other perks.
Compare that to United Club that offers small snacks, limited complimentary bar, wifi - all for approximately the same price but without other travel perks.
A friend cheekily tweeted UA to see if they thought they should keep their United Club membership given they are based out of SFO and Amex will be opening a new lounge in the United terminal. Here is what they wrote: "We think so: complimentary internet access, agent assistance, conference rooms, and more."
I'm curious what you all think about their (generic IMO) response and if anyone else is leaving their membership behind. And overall, how do we get United to stop being so complacent and be an innovator instead???
Last edited by J.Edward; Jul 20, 2015 at 2:16 pm Reason: update title
Dec 11, 2013, 3:20 pm
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
Some discussion in http://www.flyertalk.com/forum/unite...than-t2-2.html
If the Centurion is outside of security, that will limit it value even with PreCheck or Clear.
If the Centurion is outside of security, that will limit it value even with PreCheck or Clear.
Dec 11, 2013, 3:31 pm
#5
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
How many airports do you fly to with Centurion lounges?
I guess with *G it only matters in domestic locations, which for me would mainly be ORD, IAH, IAD, EWR and LAX.
What is centurion's policy on guests?
I guess with *G it only matters in domestic locations, which for me would mainly be ORD, IAH, IAD, EWR and LAX.
What is centurion's policy on guests?
Dec 11, 2013, 3:35 pm
#7
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,290
Some discussion here: http://www.flyertalk.com/forum/san-f...e-located.html
Dec 11, 2013, 3:53 pm
#11
Original Poster
Join Date: Apr 2010
Programs: UA Plat, Avis First
Posts: 23
The UC in T3 has some of the nicest staff, don't get me wrong. Carol who mans the evening bar shift had a pained look the first time she had to tell me that Sierra Nevada was no longer complimentary. I imagine she had a rough month with her regulars when UA switched their bar policy.
I don't think the airline really bothers to listen to the travelers that they're trying to get business from.
Dec 11, 2013, 3:53 pm
#12
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
Agree. The Centurion Lounges that exist (or will exist) will surely be a no brainer compared to the United Clubs. However, if you travel domestically with any frequency and value being able to spend time in a lounge (for those myriad locations without a Centurion Lounge), you still may want that UC membership.
Dec 11, 2013, 4:23 pm
#13
Join Date: Oct 2013
Location: WAS/ BOM
Programs: UA 1K, Marriott Gold, HHonors Gold
Posts: 1,567
Visiting the Centurion Lounge in Vegas over the weekend led me to seriously think about allowing my United Club membership to expire.
Benefits there include complimentary buffet, drinks, wifi, updated lounge spaces, conference rooms, shower suite, clean bathrooms, even a spa in DFW! Entrance is free for Amex Platinum members who pay $495 a year for lounge access, priority pass select access and a whole litany of other perks.
Compare that to United Club that offers small snacks, limited complimentary bar, wifi - all for approximately the same price but without other travel perks.
A friend cheekily tweeted UA to see if they thought they should keep their United Club membership given they are based out of SFO and Amex will be opening a new lounge in the United terminal. Here is what they wrote: "We think so: complimentary internet access, agent assistance, conference rooms, and more."
I'm curious what you all think about their (generic IMO) response and if anyone else is leaving their membership behind. And overall, how do we get United to stop being so complacent and be an innovator instead???
Benefits there include complimentary buffet, drinks, wifi, updated lounge spaces, conference rooms, shower suite, clean bathrooms, even a spa in DFW! Entrance is free for Amex Platinum members who pay $495 a year for lounge access, priority pass select access and a whole litany of other perks.
Compare that to United Club that offers small snacks, limited complimentary bar, wifi - all for approximately the same price but without other travel perks.
A friend cheekily tweeted UA to see if they thought they should keep their United Club membership given they are based out of SFO and Amex will be opening a new lounge in the United terminal. Here is what they wrote: "We think so: complimentary internet access, agent assistance, conference rooms, and more."
I'm curious what you all think about their (generic IMO) response and if anyone else is leaving their membership behind. And overall, how do we get United to stop being so complacent and be an innovator instead???
KanKan!
Dec 11, 2013, 4:27 pm
#14
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,057
Dec 11, 2013, 4:34 pm
#15
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
The latest news I've heard is Summer 2014. http://thebat-sf.com/2013/10/21/two-...es-coming-sfo/