Nov 1, 2013, 4:08 am
Last edit by: aacharya
Moderator Note: Please keep the wiki post limited to just the facts.
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
See below for the round-trip increases on partner metal :
Changes to upgrade policy for intra-Asia and northern South America flights
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Q: How will award pricing apply to mixed-carrier Saver Awards?
(reverted to J.Edward's rev)
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
- F awards on partners went up 40-80%
- J awards on partners went up 20-40%
- F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)
See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
Changes to upgrade policy for intra-Asia and northern South America flights
- Complimentary Premier Upgrades and instant upgrades are not applicable
- Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
- There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
- The above changes do not apply to Copa-operated flights.
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
- Date/time (cabin, region, and award type can't change)
- Carrier on one or more segments (cabin, region, and award type can’t change)
- Origin/Destination within the same regions (carrier and cabin can’t change)
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
- For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
- Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014
Nov 14, 2013, 11:02 am
#1831
Join Date: Apr 2000
Location: san antonio, texas
Programs: 3.2MM AA, 1.4MM UA,StwdLftPlt
Posts: 1,586
n the contrary -- the more we burn on partners now the more they will see their decision as a success.Reduction in outstanding frequent flyer mileage liability
I believe United has among the highest exposure of US carriers
Increase in passenger "revenue" when miles are redeemed.
Despite their public pronouncements to the contrary, I do not believe Mr Smisek and his lieutenants are particularly sensitive to outcries from the traveling public.
Nov 15, 2013, 4:26 pm
#1832
Join Date: Jul 2008
Location: Honolulu
Programs: UA 1K 1.7mm
Posts: 449
NRT to LXA (Lhasa,Tibet) went from 20k rt to 70k rt. Lord have mercy on our souls. Back to page 1.
Nov 15, 2013, 4:50 pm
#1833
Join Date: Jan 2013
Posts: 269
I like their service but their program is kinda weird. I had to enroll my mom in marco polo and asia smiles.
Sure -- and next year and in the future when they have so much less to pay the partners they'll marvel at how smart they were and at how much less they had to pay. We have manufactured spend -- they have manufactured savings.
I think the folks on Wacker Drive feel that there is a lot more talk than acti
n when it comes to this. Time will tell.
I think the folks on Wacker Drive feel that there is a lot more talk than acti
n when it comes to this. Time will tell.any guesses on how the stock will move. they took a hit recently on their earnings report.
Last edited by iluv2fly; Nov 15, 2013 at 5:25 pm Reason: merge
Nov 16, 2013, 11:08 pm
#1834
Join Date: Dec 2002
Location: SFO
Posts: 3,942
If I'm reading this correctly, if I book on UA F now and later change to LH F for the same dates/destination (should it become available), I will not be peso'd. Correct?
Thanks!
Thanks!
Nov 17, 2013, 12:20 am
#1835
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Well, since UA has now distinguished *different* rates for partners versus their own metal after 1 Feb 2014, I think you will be charged the *new* rates for the LH sectors, versus probably just a simple date-change and no mileage penalty if you stay on UA metal...
Last edited by SuperFlyBoy; Nov 17, 2013 at 1:22 am
Nov 17, 2013, 2:56 am
#1836
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,719
If people are maxing out (in some cases punitively) their award bookings in O, UA is going to be paying out a massive bundle of cash to partners for those seats (which by their statement, if you believe them, is costing them big bucks)
Going forward, many of those people will stop collecting miles on United.
Going forward, many of those people will stop collecting miles on United.
Nov 17, 2013, 6:01 am
#1837
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Nov 17, 2013, 7:32 am
#1839
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
You're gonna be hosed - I was thinking of doing the same thing for an April flight (switching from UA C to LH F once it opens), and same class of service or not, I'm fully confident I'm going to get gouged if I want to make the switch.
Nov 17, 2013, 9:03 am
#1840
Join Date: Aug 2011
Location: 10^7 mm from Ȱ
Programs: Hyatt D/HHonors D/ SPG P/ Marriott P/ IHG P/ UA 1K/ AA EXP/ DL D
Posts: 1,976
Another scenario that remains murky, while UA Insider was reluctant to reveal is: if I book on TG F now and later change to LH F for the same dates/destination, will I be peso'd or not...I guess UA still hasn't figured out that part.
Nov 17, 2013, 9:28 am
#1841
Join Date: Oct 2012
Location: BOS
Programs: MP,MR Silver,Avis
Posts: 848
Nov 17, 2013, 10:43 am
#1843
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
You will be peso'd almost 100% fore sure.
Another scenario that remains murky, while UA Insider was reluctant to reveal is: if I book on TG F now and later change to LH F for the same dates/destination, will I be peso'd or not...I guess UA still hasn't figured out that part.
Another scenario that remains murky, while UA Insider was reluctant to reveal is: if I book on TG F now and later change to LH F for the same dates/destination, will I be peso'd or not...I guess UA still hasn't figured out that part.
Maybe we'll hear something official in 6 months or so
Nov 17, 2013, 10:58 am
#1844
Join Date: Jan 2011
Posts: 123
Originally Posted by wolfman888 View Post
"Q: If I book an award in Jan 2014 and then make changes in Feb or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Quote:
Originally Posted by UA Insider View Post
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies. "
Sorry, but the answer above is not clear enough for me. Sure, we know that if we change cities and dates, for example, we have to pay change fees "as per existing policies," but the question is NOT directly being answered. If someone changes, say, the city and dates of his award flight, but the award is still in the same zone, sometime after January, does he or does not not have to cough up extra miles? The character above does NOT answer the OP's essential question. Anybody notice any reference to new or old award chart in the so-called answer? When they decide whether additional miles need to be "collected," will they use the old or new chart???
"Q: If I book an award in Jan 2014 and then make changes in Feb or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Quote:
Originally Posted by UA Insider View Post
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies. "
Sorry, but the answer above is not clear enough for me. Sure, we know that if we change cities and dates, for example, we have to pay change fees "as per existing policies," but the question is NOT directly being answered. If someone changes, say, the city and dates of his award flight, but the award is still in the same zone, sometime after January, does he or does not not have to cough up extra miles? The character above does NOT answer the OP's essential question. Anybody notice any reference to new or old award chart in the so-called answer? When they decide whether additional miles need to be "collected," will they use the old or new chart???
I am flying from BKK-FRA in TG F, [7 hour layover], then from FRA-SFO in UA F. I was hoping to change the FRA-SFO segment to LH F.
Nov 17, 2013, 11:34 am
#1845
Join Date: Aug 2011
Location: 10^7 mm from Ȱ
Programs: Hyatt D/HHonors D/ SPG P/ Marriott P/ IHG P/ UA 1K/ AA EXP/ DL D
Posts: 1,976
I hope you will be able to change without reprice. After all, it is already priced as a partner F award between South Asia and the US.