Oct 30, 2013, 3:36 pm
Last edit by: Ocn Vw 1K
UA Insider's reply in posts 247 and 254 of this thread:
Hi everyone,
We recognize the importance and value to you of accessible and transparent information about United flights. It’s a meaningful part of your travel planning, and we are committed to providing useful information that is both accurate and preserves the integrity of United’s data and systems.
While we are committed to data transparency, Expert Flyer has been accessing united.com in an unauthorized fashion to retrieve UA availability. In addition, these activities have consumed significant united.com bandwidth that could otherwise be used by regular consumers. As a result, we had to take this action to protect the security and integrity of United’s systems.
Thank you for your understanding as to why we had to take this action. We continue to look at ways in which we can provide you with timely and useful information (some of which you will see in new releases of our own digital channels) as well as with partners that have authorized access to our data.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
We recognize the importance and value to you of accessible and transparent information about United flights. It’s a meaningful part of your travel planning, and we are committed to providing useful information that is both accurate and preserves the integrity of United’s data and systems.
While we are committed to data transparency, Expert Flyer has been accessing united.com in an unauthorized fashion to retrieve UA availability. In addition, these activities have consumed significant united.com bandwidth that could otherwise be used by regular consumers. As a result, we had to take this action to protect the security and integrity of United’s systems.
Thank you for your understanding as to why we had to take this action. We continue to look at ways in which we can provide you with timely and useful information (some of which you will see in new releases of our own digital channels) as well as with partners that have authorized access to our data.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
UA Blocking Expert Flyer and KVS Access to R and Elite Award Searches.
Sep 18, 2014, 8:09 am
#901
Join Date: Jul 2012
Location: PDX
Programs: United, SPG, Hyatt
Posts: 167
Indeed. It is really nice to see the trend of blocking data access reversed. We can only hope that united takes note.
Sep 18, 2014, 8:43 am
#902
Join Date: Dec 2012
Location: NY
Programs: UA 1K MM
Posts: 630
UA Blocking Expert Flyer and KVS Access to R and Elite Award Searches.
That really is good news. Hopefully Delta follows suit so that UA gives themselves permission as well.
Dec 16, 2014, 8:52 am
#903
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
So no news on this from the UA front?
Dec 16, 2014, 12:52 pm
#904
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,138
None that I've heard. Since DL hasn't followed AA/US, the chances of UA doing are are approximately 0%. 
Jun 10, 2015, 11:32 am
#905
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
Sad.
They just auto renewed my sub for another year, and I asked they reverse it.
Bet this stand off has hit their subscriber base hugely.
They just auto renewed my sub for another year, and I asked they reverse it.
Bet this stand off has hit their subscriber base hugely.
Jun 16, 2015, 1:15 pm
#906
Join Date: Dec 2012
Location: NY
Programs: UA 1K MM
Posts: 630
UA Blocking Expert Flyer and KVS Access to R and Elite Award Searches.
Painful that it hasn't gotten resolved. Man was 2000-2013 a great era to travel.
Jun 16, 2015, 4:03 pm
#907
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,345
I have made too much money off of bumps not to continue paying $99 for this service. Yes, it sucks you can't create alerts for "R" class anymore and you have to trust 'the system'. But this service is invaluable for coming up with alternate routings, even on other airlines, when in a possible VDB situation.
The real reason you may not want to use EF anymore is because DL completely removed *all* data. You cannot see a darn thing from DL on EF and I assume KVS. That makes it harder for me to find alternate flights when UA is about to bump me.
-RM
The real reason you may not want to use EF anymore is because DL completely removed *all* data. You cannot see a darn thing from DL on EF and I assume KVS. That makes it harder for me to find alternate flights when UA is about to bump me.
-RM
Jun 24, 2015, 9:01 am
#908
Join Date: Jul 2007
Location: ATL
Programs: DL DM 1.77MM, Marriott LT Plat
Posts: 2,785
Slightly unrelated, but maybe a sign of things to come...I just tried to forward an email from UA with my points balance into TripIt and got the following response
Hopefully this indicates the beginning of a thaw?
United MileagePlus member,
We have some good news for you! We can now automatically track your United MileagePlus rewards. You no longer have to send your point statements to [email protected].
To set up automatic point tracking for United MileagePlus click go to Point Tracker now. Or, download the latest mobile app to set up Point Tracker on your device.
If you have other questions about Point Tracker, please visit the help center.
We have some good news for you! We can now automatically track your United MileagePlus rewards. You no longer have to send your point statements to [email protected].
To set up automatic point tracking for United MileagePlus click go to Point Tracker now. Or, download the latest mobile app to set up Point Tracker on your device.
If you have other questions about Point Tracker, please visit the help center.