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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Jun 30, 2016, 1:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: thejaredhuang
Best seat advice
See update in post 500
See update in post 690


Best seat on the Island Hopper .. {closed to new posts}

An Island Hopper [Micronesia] Definitive Guide on Where to Sit [UA B737] {this thread}

FAQs derived from findark's post (post #500)
What is the Island Hopper?

The Island Hopper is a United route between Honolulu and Guam, stopping at the islands of Majuro, Kwajaelin, Kosrae, Pohnpei, and Chuuk in between. The Island Hopper operates in both directions, and skips Pohnpei on certain days. You are allowed to get off the plane and "transit" at each stop except for Kwajaelin, which is a US Army base.

This route is similar to Alaska Airlines' "milk run" routes in rural Alaska. All of these routes serve as lifelines for the residents living in areas served by the routes, as the sole connection providing supplies and transportation to/from the rest of the world.

What is the Island Hopper schedule (as of 1/14/19)?
UA154 (the full Hopper) departs HNL Mon/Fri and flies HNL-MAJ-KWA-KSA-PNI-TKK-GUM.
The shorter UA154 flies from HNL on Wed and does HNL-MAJ-KWA-PNI-TKK-GUM (skips KSA).
UA132 departs Sun and flies HNL-MAJ-KSA-PNI-TKK-GUM (skips KWA).

UA193 (GUM-ROR-MNL)departs GUM on the evenings of Tue/Fri and flies GUM-ROR-MNL.

The Hopper arrives around 1800+1, so in order to do the entire flight without a stopover you would need to depart HNL on UA154 on Monday morning.


Should I experience the Hopper?

If you like hopping through short segments, with beautiful island views, as well as a constant parade of amazing cloudscape between islands, the Island Hopper may be for you!

Which direction (west or east) is better?

The prevailing wisdom here seems to be in favor of taking UA154 (HNL-GUM). findark did 155 from GUM to HNL, and I think there were some overlooked benefits. The eastbound Hopper has the advantage of doing all the fun stuff in the morning and afternoon when you're fresh and eager to enjoy. 14 hours onboard a 737 is a long time*, and doing it eastbound you can give in to the exhaustion and conk out for the final MAJ-HNL segment. Even the HNL arrival was actually not too bad - it's only 10:50pm Guam time, so if you head on to a hotel you're pretty much in line for a night's sleep.

The most notable downside of taking the Hopper eastbound is that you visit MAJ in darkness. We ran about 25m late the whole way, and it was full dark by the time we touched down in MAJ. Whichever way you go, don't do it on a Wednesday! Kosrae was my favorite island, and it would be a shame to miss it.

*And, I learned, while the flight mechanic hops off in MAJ and the pilots get to work in shifts, the cabin crew are on duty for the whole 14 hours. They were understandably a bit burnt out by the middle of MAJ-HNL, but were simply outstanding nonetheless - greeting kids and handing out wings as they boarded in MAJ.


What's with the plane configuration?

The Hopper is currently flown by a GUM subfleet 737-800 (currently Version 4 on the United website - Row 1 is set back several inches which yields fewer E+ seats). The seatmap is loaded as the "Asia local" 737 map, which looks roughly like a 737-700. Like with other "generic" maps, it will update to the full seatmap about 4 days before departure, when the additional rows will appear.

1AB are blocked for the augmented flight crew, who change places with the pilots in the cockpit at MAJ. 2AB are also blocked because the crew rest seats at 1AB will recline until almost touching row 2, and it is usually used for crew storage.

Where should I sit?

The key here is understanding approach and wind patterns, along with each airport's runway configuration. The following stops and runways are on the north side of their respective islands:

TKK (4/22), PNI (9/27), KSA (5/23)

The following stops have runways on the south side of their atolls:

KWA (6/24), MAJ (7/25)

The prevailing winds at this latitude blow from the east, so a typical landing goes from west to east (into the wind). Therefore, in order to have best views on final approach and initial takeoff, you want to be on the starboard (right, F) side for TKK, PNI, and KSA, and on the port (left, A) side for KWA and MAJ. If you are flying westbound, or you land backwards at any stop on the eastbound flight, then the flight may need to position into the approach, usually by overflying the island at higher altitude out to sea. In this case, both sides of the aircraft will get views, although the closer views belong to the "correct" side. In my case, we landed "backwards" on 22 at TKK, and used the regular 9, 5, 6, and 7 at the other stops.

You should absolutely have a window seat - why else are you here?! The best seats are therefore any window in the Business cabin (note that 1A and 2A are blocked), 7AF and 8AF in Economy Plus (10AF has a misaligned window but is okay, the missing window will kill you in 11 and then the wing really starts intruding), and anything nice and far behind the wing in Economy. In this vein, I declined an upgrade on GUM-TKK since only 2E was left, and we flew in 4A/7F, 2F/4A, 2F/3F, 3A/4A, 3A/4A, 2F/7F.


What can I do at the stops?

The best thing to do is get off the plane! You can take tarmac photos and get amazing close-ups of the plane. You will then be shepherded into the gate area, where there are restrooms (some lacking soap and/or towels) and often locals selling souvenirs and snacks. On our trip, the most substantial souvenirs were available at MAJ. If the flight is running late they will make an announcement requesting transfer pax to stay on the plane; however, as obviously savvy travelers who were along for the whole ride and could get on/off quickly with no bags to stow, we got absolutely no pushback from the purser whenever we went outside anyway.

If you do disembark, you are required to take all carry-on baggage with you. They conduct a security sweep onboard the aircraft and will remove unclaimed bags. As is mentioned many times in this thread, KWA is the exception - as it's a US Army base you cannot get off unless ticketed to there. On our flight, we were requested not to take photographs but were allowed to look out the window. I didn't see anything terribly interesting.

You can also use WiFi in the terminal/transit area when you disembark and at some stops you can get your passport stamped. MAJ, PNI, and KSA have confirmed free WiFi. Passport stamps have been confirmed at PNI, KSA, TKK without "exiting" just ask security about getting a stamp at these 3 airports and they should be able to accommodate you.

Should I check my bags?

Yes. As annoying as it was to wait ~10 minutes for our bags in HNL, it was a lot less annoying than having to haul them around each stop, and find bin space again once on board.


What is the food situation?

Going east is a slightly different meal schedule than west. GUM-TKK and KSA-KWA are coded Snack, and MAJ-HNL is Dinner. The first and last meals are reasonably substantial in J (think like a Breakfast and Dinner code) and somewhat small in Y (somewhat less than a meal in int'l Y - was six pieces of fruit and a muffin in the morning, followed by a turkey sandwich for dinner). The middle snack was just a pass of the snack basket up front; neither of us sat in Y that segment but I would guess they just offered almonds. Additionally, every segment they were offering J pax some packaged almonds.

My general verdict is if going the distance in Y, pack some snacks or buy them at the stops along the way. If you're in J then there's enough food for 14 hours of sitting.


And how about IFE?

Look outside! That's actually about all the IFE there is. The GUM fleet has no WiFi and only DirecTV. Note that DirecTV does not work outside of CONUS, so really it just has the 8-10 looping movies of DirecTV (slightly different movie set for an Asian audience). The movie loop resets at each stop, so unless you want to watch the first 1h30 of a movie six times, there's not much use to the IFE. It is at least free in Y. I brought a book and read it for the middle 20 minutes of each segment and until I fell sleep on MAJ-HNL.


Can I get an upgrade on the Hopper?

Empirically, yes! We were offered upgrades of 11/12 eligible segments; I declined a GUM-TKK upgrade to keep my window, and my companion's MAJ-HNL upgrade was eaten by UA IT (agent in MAJ apologized profusely but understandably wasn't going to remove the already-handed-out upgrades to the next 2 pax on the list).

In order to have any shot, however, you need to be able to split the direct flight into six segments. This generally cannot be done on a mileage ticket or a paid through fare, and would need to be done via multi-city ticketing if visiting an island. In my case, I spent a very long time getting an extremely wonderful pmCO agent who was able to hack my ticket together with 9 connections on the way home. As this is also the only way to choose different views for the different approach directions, I recommend asking for this rather than for upgrades. It causes quite the headache for UA systems, but in the end I felt like it was a huge benefit to fly pretty much all of it in J. Absolutely something I credit to the value of being 1K: I was able to ring the 1K desk many times to get agents to deal with the various hiccups that came along with a PNR that had eight tickets and at one point 36 segments attached to it.

The first five Hopper segments (going east) are CPU eligible; MAJ/HNL requires a GPU. We had GPUs on our reservation and did a mixture of advance clearing and clearing at the gates in the islands (where amazingly enough they had the new J BPs waiting!).


Where to stay and what to do in GUM and HNL?

I think this depends on lot on which way you're going. Flying east, we arrived in GUM around 11pm (maximizing time in Tokyo, but not crazy enough for the 2am arrival), and spent the night at the Days Inn Tamuning. It was at the very bottom of my quality standards, but quite affordable and with 9h45 of total ground time all in the dark I did not want to pay double for a beachfront property I would never enjoy.

In HNL, I took up the excellent recommendation in this thread of the Best Western Plaza Honolulu. It was the cheapest of the few airport hotels in HNL. Having cleared customs by 3:45 (we arrived late), it was off to bed quickly. The arrival is only ~11pm Guam time, so I highly recommend going straight to a bed on arrival in HNL. Afterwards, we took advantage of the 24h connect rule to spend the whole day in HNL before continuing on home to SFO. We were pretty exhausted after another redeye home, but the beach time in Hawaii was well worth it, especially after being taunted by all the beautiful mid-Pacific islands.

Big Metal Bird Episode 8: Island Hopper - 2018
Originally Posted by COEWR2587
They just did a video in the Micronesia island hopper flight which is pretty interesting
https://youtu.be/TPueM5OF1Wc
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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Dec 5, 2019, 10:54 pm
  #871  
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Right now I'm in 32F HNL-PNI and 31A PNI-GUM is that far enough back? Not many options on HNL-PNI but a whole swath of empty preferred seats PNI-GUM from 15-27.
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Old Dec 5, 2019, 11:36 pm
  #872  
 
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Originally Posted by stockmanjr
Would you skip PNI for ROR or do both? I have some extra time that I can cut from the end in NRT.
We did both PNI (2 nights) and ROR (4 nights) on our Island Hopper in January. Both were fantastic. You don't have to be a diver to enjoy them, although we did a lot of snorkeling in Palau, and a little in Pohnpei. We didn't go looking for WWII history specifically, but came across a bit of it on Palau. If you like other, older history: I was blown away by Nan Madol on Pohnpei. And there's plenty of history/culture to dig into around Babeldaob island in Palau. (But the snorkeling is really top-notch in the Rock Islands.)
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Old Dec 5, 2019, 11:50 pm
  #873  
 
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Originally Posted by stockmanjr
Right now I'm in 32F HNL-PNI and 31A PNI-GUM is that far enough back? Not many options on HNL-PNI but a whole swath of empty preferred seats PNI-GUM from 15-27.
Yes, you should be good that far back. IME, A (port) side was better for MAJ and KWA. F would have been better for Kosrae. PNI, kind of a toss up. Definitely A for takeoff headed on west. TKK kind of a toss up. A was good. I liked A for GUM, but either would have been fine, probably.
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Old Dec 10, 2019, 12:44 am
  #874  
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Any suggestions where to stay on PNI?
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Old Dec 10, 2019, 1:02 am
  #875  
 
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I usually stay at the Ocean View. If you can arrange for a room facing the lagoon, the views are hard to beat. All rooms I've stayed in are "suites" with separate bedrooms, they seem like repurposed apartments. They are old and far from luxurious but rooms are big and the views are spectacular. Added bonus, the restaurant is pretty good with hundreds of items on their menu.
I've also stayed at the 7 Stars, but they offer no views and a mediocre restaurant.
The Island Palms is the place I've stayed that is the newest. The rooms are the nicest, but no views. I haven't been to their restaurant.
Lastly, the Cliff Hotel. I haven't stayed there but I ate there once. The food is some of the best on the island, really good pizza. It's a bit fancier and seemed more polished than any other business in general that I've seen on the island. As a matter of fact, while I was there eating, I saw President Christian entertaining a Japanese delegation of a couple dozen.
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Old Dec 10, 2019, 1:11 pm
  #876  
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Originally Posted by therossinator
I usually stay at the Ocean View. If you can arrange for a room facing the lagoon, the views are hard to beat. All rooms I've stayed in are "suites" with separate bedrooms, they seem like repurposed apartments. They are old and far from luxurious but rooms are big and the views are spectacular. Added bonus, the restaurant is pretty good with hundreds of items on their menu.
I've also stayed at the 7 Stars, but they offer no views and a mediocre restaurant.
The Island Palms is the place I've stayed that is the newest. The rooms are the nicest, but no views. I haven't been to their restaurant.
Lastly, the Cliff Hotel. I haven't stayed there but I ate there once. The food is some of the best on the island, really good pizza. It's a bit fancier and seemed more polished than any other business in general that I've seen on the island. As a matter of fact, while I was there eating, I saw President Christian entertaining a Japanese delegation of a couple dozen.
Thanks I got a response from 7 stars. $95/nt inclusive of tax and airport transfer. Did you book any tours? Want to go out to Nan Madol.
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Old Dec 10, 2019, 1:25 pm
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Originally Posted by stockmanjr
Thanks I got a response from 7 stars. $95/nt inclusive of tax and airport transfer. Did you book any tours? Want to go out to Nan Madol.
I always traveled there for work. You'll likely meet some of the people I worked with if you're going to stay at the 7 Stars. I never did any formal tours, but Nan Madol is not to be missed (just bring a lot of ones, all the land owners on the path to the ruins want to take their cut of you walking on their land). I also hiked to the top of Sokehs rock where they have old Japanese gun emplacements. I hear that there's really good surfing somewhere on the island too. It's a sleepy little island.
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Old Dec 10, 2019, 4:10 pm
  #878  
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Originally Posted by therossinator
I always traveled there for work. You'll likely meet some of the people I worked with if you're going to stay at the 7 Stars. I never did any formal tours, but Nan Madol is not to be missed (just bring a lot of ones, all the land owners on the path to the ruins want to take their cut of you walking on their land). I also hiked to the top of Sokehs rock where they have old Japanese gun emplacements. I hear that there's really good surfing somewhere on the island too. It's a sleepy little island.
Seems sleepy but it seems like it's going to be cool! How hard was Sokehs Rock?
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Old Dec 11, 2019, 12:49 pm
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Originally Posted by stockmanjr
Seems sleepy but it seems like it's going to be cool! How hard was Sokehs Rock?
We stayed at the Mangrove Bay in July. We rented one of a few houses that they own, but the hotel proper looks out over the harbor and there is a small but nice restaurant on the waterfront. Easy walk into town. Highly recommend.

There is a trail along Sokehs Rock (I think the previous poster was referring to that trail and not the rock itself), it leads to the radio tower at the top of the bluff just south of the rock itself. The trail that leads past the WWII gun emplacements to the radio tower is mostly an unpaved road and is not difficult as long as you're in decent shape. You can walk to the trailhead in about 30-40 minutes from town.
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Old Dec 11, 2019, 9:28 pm
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Originally Posted by md125
We stayed at the Mangrove Bay in July. We rented one of a few houses that they own, but the hotel proper looks out over the harbor and there is a small but nice restaurant on the waterfront. Easy walk into town. Highly recommend.

There is a trail along Sokehs Rock (I think the previous poster was referring to that trail and not the rock itself), it leads to the radio tower at the top of the bluff just south of the rock itself. The trail that leads past the WWII gun emplacements to the radio tower is mostly an unpaved road and is not difficult as long as you're in decent shape. You can walk to the trailhead in about 30-40 minutes from town.
Mangrove Bay is good too. I haven't stayed or eaten there, but I've heard it mentioned quite a bit and I think it's owned by a sibling of the folks that own the Ocean View, they're very close to one another.
I really wish there were more established trails like the one on Sokehs, but I think that's where all the locals go to make sakau. If you're into birds there are endemic Pohnpei Lorikeets among many other rare (or just uncommon) birds like the Micronesian Kingfisher.
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Old Dec 11, 2019, 10:53 pm
  #881  
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Originally Posted by therossinator
Mangrove Bay is good too. I haven't stayed or eaten there, but I've heard it mentioned quite a bit and I think it's owned by a sibling of the folks that own the Ocean View, they're very close to one another.
I really wish there were more established trails like the one on Sokehs, but I think that's where all the locals go to make sakau. If you're into birds there are endemic Pohnpei Lorikeets among many other rare (or just uncommon) birds like the Micronesian Kingfisher.
Thanks! Trying to organize a WW2 day trip out to peleliu but Sam's tours needs four people to go.
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Old Dec 17, 2019, 2:30 pm
  #882  
 
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Does anyone know if the island hopper will count as multiple segments for the purpose of status next year?
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Old Dec 17, 2019, 3:00 pm
  #883  
 
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Originally Posted by Termy
Does anyone know if the island hopper will count as multiple segments for the purpose of status next year?
It should.
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Old Dec 17, 2019, 10:19 pm
  #884  
 
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Originally Posted by Termy
Does anyone know if the island hopper will count as multiple segments for the purpose of status next year?
It likely won’t. The island hopper is usually sold point to point as a single segment composed of married segments. A good indication is if you can select different seats for each of the individual segment, but I’ve only need able to do that when booking my flights through a corporate travel agency. When I’ve used United to book, it has always made me
pick one seat for the whole hopper and rang up as one segment.

You should be able to see your projected elite earnings in the United checkout.
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Old Dec 17, 2019, 11:10 pm
  #885  
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Originally Posted by therossinator
It likely won’t. The island hopper is usually sold point to point as a single segment composed of married segments.
The phrase you're looking for is "direct flight with en route stops."

That said, while I agree 100% with your analysis through the end of this year, UA's system is currently showing multiple PQFs for the Island Hopper (6, for the full Hopper). So, it appears that with the switch to PQFs in 2020, UA is making this work the way it arguably should always have worked in the first place.
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