Premier members who have Chase-issued credit cards are eligible for award ticket upg.
May 13, 2012, 6:54 pm
#571
Used to be 'Travelergcp'
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,826
Auto upgraded on a XN award ticket 3 days out. Flight went out 7/24 in F.
May 16, 2012, 11:11 am
#572
Join Date: Nov 2005
Posts: 13
Upgrade worked perfectly on YN return fare Lima to Houston 72 hours out.
May 17, 2012, 9:02 am
#573
Join Date: Jul 2007
Programs: UA MileagePlus
Posts: 46
In March, I booked two award tickets (XN fare bucket) for my parents for an upcoming trip next week. I am GS, but my parents are not even Mileage Plus members. The tickets were booked with miles from my account, and my MP# shows up on the PNR. If I am not traveling with them, would they still be eligible for auto upgrade on these award tickets?
May 17, 2012, 10:20 am
#574
Join Date: May 2011
Posts: 5,814
In March, I booked two award tickets (XN fare bucket) for my parents for an upcoming trip next week. I am GS, but my parents are not even Mileage Plus members. The tickets were booked with miles from my account, and my MP# shows up on the PNR. If I am not traveling with them, would they still be eligible for auto upgrade on these award tickets?
May 17, 2012, 1:57 pm
#575
Join Date: May 2012
Posts: 1
Pres Plus CC holder Using Reward Tix to London
A question. I am Pres Plus CC holder. I used miles to get a free round-trip ticket to London Heathrow direct from Houston. I recently used my Flex Qual Miles to get to "Silver" status. Is there a chance I could qualify for an Upgrade? On the reservation, I do not see an option to upgrade. I did pay for an upgrade to an "Economy Plus" seat though on the flight to London. I get off the plane in London and in less than 24 hrs, will begin a 4 day charity bike ride from London (to Dover & ferry across the Channel) to Paris. Is there a way to request an upgrade or is it just not gonna happen? Would be nice though...
May 17, 2012, 2:02 pm
#576
Join Date: May 2011
Posts: 5,814
A question. I am Pres Plus CC holder. I used miles to get a free round-trip ticket to London Heathrow direct from Houston. I recently used my Flex Qual Miles to get to "Silver" status. Is there a chance I could qualify for an Upgrade? On the reservation, I do not see an option to upgrade. I did pay for an upgrade to an "Economy Plus" seat though on the flight to London. I get off the plane in London and in less than 24 hrs, will begin a 4 day charity bike ride from London (to Dover & ferry across the Channel) to Paris. Is there a way to request an upgrade or is it just not gonna happen? Would be nice though...
Unfortunately there aren't any complementary upgrades for that route. To upgrade on that route, you must either pay, use miles or upgrade instruments (called GPUs).
Even if you were a 1K elite, you wouldn't qualify an upgrade unless if you did one of the three above. Only domestic (and certain international) routes qualify for complementary upgrades.
There is a slight chance for an Op-up (operational upgrade due to space) but that is VERY rare in few in between. Good luck and have a great flight!
May 18, 2012, 5:15 pm
#577
Suspended
Join Date: Nov 2009
Posts: 79
Checked in online but didn't get put on the upgrade list. Flight is showing 1st class as wide open. I called United twice, was put on hold for 20 min each time, and they said the only way to be put on the upgrade wait list is to request it at the airport - nothing they can do
XN fare class. Any suggestions? Do I ask them to switch it to X fare class?
Thanks.
XN fare class. Any suggestions? Do I ask them to switch it to X fare class?
Thanks.
May 18, 2012, 5:22 pm
#578
Join Date: May 2011
Posts: 5,814
Checked in online but didn't get put on the upgrade list. Flight is showing 1st class as wide open. I called United twice, was put on hold for 20 min each time, and they said the only way to be put on the upgrade wait list is to request it at the airport - nothing they can do
XN fare class. Any suggestions? Do I ask them to switch it to X fare class?
Thanks.
XN fare class. Any suggestions? Do I ask them to switch it to X fare class?
Thanks.
Slightly late to change fare classes. A only changed them because the EUA system seemed to certain fares. Art this point you are at the mercy of the battlefield list (i.e only airport people can put you on the list and clear you).
May 18, 2012, 5:26 pm
#579
Suspended
Join Date: Nov 2009
Posts: 79
which credit card do you have and where were the miles redeemed from? Also what flight is this?
Slightly late to change fare classes. A only changed them because the EUA system seemed to certain fares. Art this point you are at the mercy of the battlefield list (i.e only airport people can put you on the list and clear you).
Slightly late to change fare classes. A only changed them because the EUA system seemed to certain fares. Art this point you are at the mercy of the battlefield list (i.e only airport people can put you on the list and clear you).
May 18, 2012, 6:11 pm
#580
Join Date: May 2011
Posts: 5,814
Although it is rare, there are instances where first is actually booked full but the seat map shows to be open.
Also, there are many issues with this benefit (appears that sometimes someone will be in EUA but not be transferred to the battlefield/airport list when the person doesn't clear EUA, doesn't get into the upgrade system at all, upgrades don't run because of other SHARES issues, etc).
You can fight it at the airport -- be sure to bring a copy of the website, your credit card, and your elite card. However, many here reported failure and defeat by GAs that claim it is impossible to upgrade an award tix.
As for your return home, you can ask if you are on the upgrade list by calling. If not, then ask for it to be rectified. It appears that most/all fare award classes are now being processed for CC elites when it works so switching to X shouldn't matter.
Sorry I couldn't be more helpful!
Jun 1, 2012, 10:35 am
#581
Join Date: Jan 2002
Location: IAH TX USA
Programs: AA PLT LT & 2MM, HH D, MAR PLT EL LT
Posts: 484
Jun 1, 2012, 11:11 am
#582
Join Date: May 2011
Posts: 5,814
Jun 2, 2012, 7:22 pm
#583
Join Date: Feb 2009
Location: FLL
Programs: United Premier 1K; Alaska MVP 75K; Hilton Honors Diamond; Hertz Pres Circle
Posts: 667
A few days ago, five reps at Newark looked at me like I had three heads when I asked to be manually added to the list. They kept saying "No upgrades on rewards!" and would not help me. I went over to the Global Services area, and the rep knew about the rule but refused to help me since I was not a Global Services Member. I was in XN. They really need to do a better job spreading the word about this. I gave them the codes posted in this thread, they saw I was eligible for upgrades, and they still couldn't do anything. 3 non-revs were upgraded and I was stuck in Y.
Jun 2, 2012, 9:10 pm
#584
Join Date: Feb 2011
Location: Tx.
Programs: UA, SPG, Hilton, Mrt., PC, Hertz
Posts: 173
A few days ago, five reps at Newark looked at me like I had three heads when I asked to be manually added to the list. They kept saying "No upgrades on rewards!" and would not help me. I went over to the Global Services area, and the rep knew about the rule but refused to help me since I was not a Global Services Member. I was in XN. They really need to do a better job spreading the word about this. I gave them the codes posted in this thread, they saw I was eligible for upgrades, and they still couldn't do anything. 3 non-revs were upgraded and I was stuck in Y.
Jun 8, 2012, 11:03 am
#585
Join Date: Nov 2002
Location: EWR, USA, AA 1MM Gold, United Premier Gold, Marriott Gold, Hilton Diamond, Emerald Club Executive
Posts: 1,476
I have this same problem for a flight today...phone agent couldn't help me...so lame...they really either need to fix this or pull these so called "benefits" until they can get it to work correctly.