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People, Neo-UA just doesn't care about making its customers happy. Is this not obvious by now? Anything to make or save a dollar today is what counts; forget tomorrow. The best of UA and the best of CO is on its way out the door.
This move is idiotic. Period. :td:::td::td: At this point, I'll put my 900k lifetime miles on ice and stay over here on the dAArkside until the pendulum swings back to the side of sanity over at UAWHQ. It's a shame what has happened to this airline. :( |
CO OnePass was not called NonePass for nothing
I think CO pioneered what was adopted by DL and others by gutting the FF program. I still have Seth's addon in my chrome that still seems to work for now. EF still show sinventory It is not clear if EF will be affected as it pays UA for the access and not screen scraper. So I wonder if KVS will be affected. |
Originally Posted by blueman2
(Post 19274320)
I just sent off an email to Global Services to let them know how disappointed I am with this decision. I ask that everyone send off a note to customer service as well (1Kvoice, etc).
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Originally Posted by pdx1M
(Post 19273125)
if you really had any intention of keeping transparency you would have exposed your "new" solution before destroying the old one.
Originally Posted by maize&blue
(Post 19273276)
my god, this is such a stupid decision that I thought it was a joke at first
Originally Posted by iluv2fly
(Post 19273604)
Just when you thought that this airline couldn't get worse and do another thing customer-unfriendly, we get this thread.
One poster said "race to the bottom" - there is no race - it's over. United has won. No contest.
Originally Posted by exerda
(Post 19274130)
What this means, of course, is that the CPU process is itself so terribly broken compared to UDUs and even the EUAs from PMCO that UA feels the need to hide and cover it up rather than fix the darn crappy junk software they're using.
United, in the words of the philosopher Cee Lo Green, I pity the fool who falls in love with you. If there were a DSM-IV for airlines, present-day UA would take up half of it. Seriously, what "enhancement" will you offer next? Ankle-deep brackish ice water in the Y cabin? |
SAD.
They are no longer interested in the air transport/ service business. As the mighty CEO has stated- it's all about the ancillary revenue. Nice job on ruining 2 airlines in less than a year. I moved 50% of my business away, and it will soon be 100%. |
I was thinking the new UA was already in its worst condition. Now this..
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This is horrible. Worst move yet. Big thumbs down. Change I don't like.
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Originally Posted by ffI
(Post 19274571)
I still have Seth's addon in my chrome that still seems to work for now.
Originally Posted by ffI
(Post 19274571)
It is not clear if EF will be affected as it pays UA for the access and not screen scraper.
So I wonder if KVS will be affected. When UA Insider explicitly cites screen scraping as one of the reasons for this change that raises a number of concerns for me. And I say that as someone who scrapes a reasonably large amount of data from a variety of sites. |
Wow. As If I needed another reason to hate the new United. Glad I have already moved most of my business to Delta; now I'll just move the remainder to AA.
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Originally Posted by cfischer
(Post 19273204)
:mad::mad::mad::mad::mad::mad::mad::td::td::td::td ::td::td:
What a terrible decision. Might be the last straw to move my business elsewhere. |
This is depressing news.
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Originally Posted by blug
(Post 19274705)
Which other airline's website supports this "expert mode"?
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A nail in the coffin. Used this on every booking. Without it, price will champion the decision making. United - did you really think this through?? (and after 1.2M BIS miles, this makes me nauseous) Time to flirt with AA and DL!
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Shannon
While I thank you for the information, unfortunately I am forced to shoot the messenger. Just when I thought UA had exhausted all of the foolish moves it could make, I have been proven wrong. This decision and the pathetic, nonsensical rational for it just proves that you have learned nothing from your previous poor decisions. As a 10+ year 1K and just reached 2 MM flyer, you have seen the last of me and the other 1K's I supervise. RIP
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Note also this "announcement" is made late on a Friday afternoon, after the execs have bailed for the weekend. United knows exactly what they are doing and who they are doing it to, and quite frankly, they don't give a damn. I am quite honestly dismayed how anyone can still enjoy doing business with this company.
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