Oct 14, 2013, 10:31 am
Last edit by: mkasperzak
If the DidItClear website is going to be effective, it needs more members and trip upgrade data!
Please visit https://www.diditclear.com/ and include your trip experience with CPU's, RPU's, GPU's and any other means of upgrading available on United.
The better the data, the better the search results and experiential history.
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Please visit https://www.diditclear.com/ and include your trip experience with CPU's, RPU's, GPU's and any other means of upgrading available on United.
The better the data, the better the search results and experiential history.
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Specific GPU and RPU usage questions thread
Sep 30, 2012 | 5:13 pm
#31
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,100
Sep 30, 2012 | 5:21 pm
#32
Join Date: Dec 2010
Location: Michigan
Programs: AA PlatPro(4.8MM), DL Diamond, UA Gold (1mm), HH Diamond, Bonvoy l/t Titanium. Former EA/PA elite
Posts: 1,057
Thanks. It is a legal connection of about 1 hour all booked originally on UA website. I have to say the website explanation of how to use these RPU is really poor. It does separate Canada from the Lower 48 in their explanation which is why I thought that maybe Canada was considered a seperate region......but that does not make sense either as UA has no flights within Canada. Really poor job by UA in helping customers understand how to use these.
Oct 2, 2012 | 12:55 pm
#33
Join Date: Jan 2012
Posts: 59
RPU Upgrade Confusion
I have flown IAD - ORD/DEN - YYC several times on 1 RPU. You should call MP.
Oct 7, 2012 | 9:29 am
#34
Original Poster
Join Date: Aug 2011
Location: SEA
Programs: UA Plat (former 1K)
Posts: 296
Using a mix of RPUs/GPUs I'm upgraded on 6 of the 10 legs, and waitlisted on 2 more (GUM-HKG-SIN) which aren't looking very good with J0 RN0
Oct 12, 2012 | 12:16 pm
#35
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,419
I believe there has been conflicting information posted in the forums regarding RPU upgrade priority.
Specifically, does someone have definitive information about the benefit of an uncleared RPU after T-24. When transferred to the waitlist will this individual be prioritized above all other comparable status passengers, or will the PRU be ignored and fare status (within status category) dictate priority placement? I received two different answers from phone agents today. One agent stated that the PRU is worthless after T-24 and the other said I will be at the top of my status category.
Specifically, does someone have definitive information about the benefit of an uncleared RPU after T-24. When transferred to the waitlist will this individual be prioritized above all other comparable status passengers, or will the PRU be ignored and fare status (within status category) dictate priority placement? I received two different answers from phone agents today. One agent stated that the PRU is worthless after T-24 and the other said I will be at the top of my status category.
Oct 12, 2012 | 12:24 pm
#36
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 2MM 1K
Posts: 16,586
I believe there has been conflicting information posted in the forums regarding RPU upgrade priority.
Specifically, does someone have definitive information about the benefit of an uncleared RPU after T-24. When transferred to the waitlist will this individual be prioritized above all other comparable status passengers, or will the PRU be ignored and fare status (within status category) dictate priority placement? I received two different answers from phone agents today. One agent stated that the PRU is worthless after T-24 and the other said I will be at the top of my status category.
Specifically, does someone have definitive information about the benefit of an uncleared RPU after T-24. When transferred to the waitlist will this individual be prioritized above all other comparable status passengers, or will the PRU be ignored and fare status (within status category) dictate priority placement? I received two different answers from phone agents today. One agent stated that the PRU is worthless after T-24 and the other said I will be at the top of my status category.
Oct 12, 2012 | 9:47 pm
#37
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,100
The following is the order of priority, within five days, on flights that are eligible for Complimentary Premier Upgrades:
Premier members on eligible Y- and B-class fares, as well as Premier 1K members on M-class fares: Instant upgrades that weren't confirmed in advance, sorted by fare class, then Premier status
All travelers on waitlisted Global Premier Upgrades, Regional Premier Upgrades, and MileagePlus Upgrade Awards: Sorted by Premier status of the redeeming account, then fare class and time of request
All remaining Premier members using Complimentary Premier Upgrades**: Sorted by Premier status, then fare class and award travel***
Priority within 24 hours
New waitlist requests for MileagePlus Upgrade Awards, Regional Premier Upgrades, and Global Premier Upgrades can be made until 24 hours prior to departure. At 24 hours from departure, waitlists will expire and automatic processing of upgrades, per the priority listed above, will continue. As customers check in, they will be placed on an airport upgrade standby list. This standby list will clear after check-in is closed, and is based on Premier status and fare class. Learn more about the upgrade standby list.
Premier members on eligible Y- and B-class fares, as well as Premier 1K members on M-class fares: Instant upgrades that weren't confirmed in advance, sorted by fare class, then Premier status
All travelers on waitlisted Global Premier Upgrades, Regional Premier Upgrades, and MileagePlus Upgrade Awards: Sorted by Premier status of the redeeming account, then fare class and time of request
All remaining Premier members using Complimentary Premier Upgrades**: Sorted by Premier status, then fare class and award travel***
Priority within 24 hours
New waitlist requests for MileagePlus Upgrade Awards, Regional Premier Upgrades, and Global Premier Upgrades can be made until 24 hours prior to departure. At 24 hours from departure, waitlists will expire and automatic processing of upgrades, per the priority listed above, will continue. As customers check in, they will be placed on an airport upgrade standby list. This standby list will clear after check-in is closed, and is based on Premier status and fare class. Learn more about the upgrade standby list.
Oct 21, 2012 | 12:26 pm
#38
Join Date: Dec 2007
Location: Providence, RI
Programs: AAEXP, BASlv, UAGold, Hyatt Diam, IHG Plt, SPG Plt, HH Diam, MR Plat, CC Gold, Nat ExecElite
Posts: 440
A few RPU Questions
I have 2 RPUs expiring on Oct 31 so I'm using them to take a mini vacation/mileage run trip to Hawaii next weekend and flying on the direct EWR-HNL flight both ways. There was no R space available when I booked so I'm waitlisted in both directions. The outbound looks ok but the return only has 1 F seat remaining for sale 7 days out. So my questions are the following:
1) If I were to do a same day change to switch to another return flight to EWR that routed through IAD or IAH for example, would the RPU that's tied to the original flight be automatically applied to the new flight? If not automatic, could a phone or airport agent do it manually?
2) If either RPU doesn't clear, is there any chance United will extend the expiration at all? I've heard rumors that they can extend expiration til the end of the current calendar year.
3) Is there any way to tell how many others are on the waitlist for an upgrade (if any) before checkin?
Thanks!
1) If I were to do a same day change to switch to another return flight to EWR that routed through IAD or IAH for example, would the RPU that's tied to the original flight be automatically applied to the new flight? If not automatic, could a phone or airport agent do it manually?
2) If either RPU doesn't clear, is there any chance United will extend the expiration at all? I've heard rumors that they can extend expiration til the end of the current calendar year.
3) Is there any way to tell how many others are on the waitlist for an upgrade (if any) before checkin?
Thanks!
Oct 21, 2012 | 1:57 pm
#39
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
1) Definitely a phone agent can. They are supposedly rolling out the ability for airport agents to do so as well.
2) Maybe, but it is a gamble.
3) Not that I'm aware of.
2) Maybe, but it is a gamble.
3) Not that I'm aware of.
Nov 9, 2012 | 6:25 pm
#40
Join Date: May 2007
Location: Crystal City, VA
Programs: United Mileage Plus 1K 2.7 MM, HHonors Lifetime Diamond, Marriott Lifetime Silver (!)
Posts: 2,648
Connection v. Stop-over for RPU
Hi,
I searched, and found good info in the Wiki, but it seems to be at odds with what a couple of agents have told me over the phone.
Flying HNL-LAX (11.5 hours on the ground) LAX-IAD
Trying to upgrade the entire thing with one RPU.
According to the Wiki:
Valid routing
RPUs may be used only for flights wholly within Region 1. A single RPU can be used to upgrade all eligible flights in a single direction (e.g. between a single origin and destination), regardless of the number of connections, except if the itinerary contains a stopover (a between-flight break of 12 hours or longer) or routes a second time through a specific airport. A single RPU can upgrade all eligible flights on either side of the stopover; upgrading the entire itinerary requires multiple RPUs.
They are telling me that because this is a domestic itinerary, it's 4 hours, not 12 hours. I asked them about the Profile for RPUs, but they kept saying the same thing.
Have things changed? Does anyone have the Profile?
TIA
I searched, and found good info in the Wiki, but it seems to be at odds with what a couple of agents have told me over the phone.
Flying HNL-LAX (11.5 hours on the ground) LAX-IAD
Trying to upgrade the entire thing with one RPU.
According to the Wiki:
Valid routing
RPUs may be used only for flights wholly within Region 1. A single RPU can be used to upgrade all eligible flights in a single direction (e.g. between a single origin and destination), regardless of the number of connections, except if the itinerary contains a stopover (a between-flight break of 12 hours or longer) or routes a second time through a specific airport. A single RPU can upgrade all eligible flights on either side of the stopover; upgrading the entire itinerary requires multiple RPUs.
They are telling me that because this is a domestic itinerary, it's 4 hours, not 12 hours. I asked them about the Profile for RPUs, but they kept saying the same thing.
Have things changed? Does anyone have the Profile?
TIA
Nov 9, 2012 | 9:39 pm
#41
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,100
.....RPUs may be used only for flights wholly within Region 1. A single RPU can be used to upgrade all eligible flights in a single direction (e.g. between a single origin and destination), regardless of the number of connections, except if the itinerary contains a stopover (a between-flight break of 12 hours or longer) or routes a second time through a specific airport. A single RPU can upgrade all eligible flights on either side of the stopover; upgrading the entire itinerary requires multiple RPUs.
They are telling me that because this is a domestic itinerary, it's 4 hours, not 12 hours. I asked them about the Profile for RPUs, but they kept saying the same thing.
Have things changed? Does anyone have the Profile? ...
They are telling me that because this is a domestic itinerary, it's 4 hours, not 12 hours. I asked them about the Profile for RPUs, but they kept saying the same thing.
Have things changed? Does anyone have the Profile? ...
BTW anything referencing Region 1 is out of date, concept no longer exists.
Feb 4, 2013 | 9:33 am
#42
Join Date: Dec 2004
Location: ORD
Programs: UA MM/Gold, AA MM/Gold, Hilton Gold, Sheraton Gold
Posts: 369
Quick question about MP Regional UG's
This might be a dumb question but I've never used regional upgrades before and I'm a bit confused by the explanations on the UA site MP upgrade page. As a new Prem Plat I received two regional upgrades. When/if I book, specifically looking at flights this summer ORD/VAN-ANC/ORD, are those upgrades immediately confirmed and assigned..or are they wait listed? Additionally, booking my wife at the same time, will the sight recognize her two rug's also and allow me to use them? She is also Prem Plat.
Thanks. Really appreciate the help. GZ
Thanks. Really appreciate the help. GZ
Feb 4, 2013 | 9:49 am
#43
Join Date: Mar 2012
Location: PBI / FLL / YUL
Programs: UA 1K, DL Silver, AA Plat Pro, B6 Mosaic, Marriott Platinum, Hilton Diamond, Hyatt Courtesy Card
Posts: 2,000
This might be a dumb question but I've never used regional upgrades before and I'm a bit confused by the explanations on the UA site MP upgrade page. As a new Prem Plat I received two regional upgrades. When/if I book, specifically looking at flights this summer ORD/VAN-ANC/ORD, are those upgrades immediately confirmed and assigned..or are they wait listed? Additionally, booking my wife at the same time, will the sight recognize her two rug's also and allow me to use them? She is also Prem Plat.
Thanks. Really appreciate the help. GZ
Thanks. Really appreciate the help. GZ
1) By VAN do you mean Vancouver (YVR)? I'm assuming so.
2) Is the flight an ORD-YVR open jaw with ANC-ORD on the return?
3) The upgrades should clear immediately if there is R (upgrade) availability, although this sometimes doesn't happen and you have to call. If there is no R space, the upgrades will be waitlisted. R space might appear between now and the scheduled flight. If so, the waitlisted upgrades should theoretically clear but if they don't, once again, you can call.
4) Assuming you book and add her frequent flyer number to the reservation, the website would recognize her status. If so, she will be able to apply her RPUs to the reservation.
Feb 4, 2013 | 9:50 am
#44
Join Date: Oct 2009
Location: New York, NY
Programs: United Platinum
Posts: 320
You can Check R space by using the Advanced search tool and searching for MP upgrades
Feb 4, 2013 | 9:55 am
#45
Join Date: Dec 2004
Location: ORD
Programs: UA MM/Gold, AA MM/Gold, Hilton Gold, Sheraton Gold
Posts: 369
Yes, sorry, YVR. Where to find the Advanced Search Tool? Jeez, I feel like a trainee. Thanks for the help. GZ