Originally Posted by mauiUAflyer

.....RPUs may be used only for flights wholly within Region 1. A single RPU can be used to upgrade all eligible flights in a single direction (e.g. between a single origin and destination), regardless of the number of connections, except if the itinerary contains a stopover (a between-flight break of 12 hours or longer) or routes a second time through a specific airport. A single RPU can upgrade all eligible flights on either side of the stopover; upgrading the entire itinerary requires multiple RPUs.

They are telling me that because this is a domestic itinerary, it's 4 hours, not 12 hours. I asked them about the Profile for RPUs, but they kept saying the same thing.

Have things changed? Does anyone have the Profile? ...