Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

UA mistake award redemption rates for China travel [UA says will void tickets]

Community
Wiki Posts
Search

UA mistake award redemption rates for China travel [UA says will void tickets]

Thread Tools
 
Search this Thread
 
Old Jul 15, 2012, 12:48 pm
  #61  
 
Join Date: Mar 2006
Location: SFO
Programs: UA S
Posts: 1,335
Looks like the party is over, UA isn't returning any award results for SFO-HKG for me =/ A shame, I was able to see the 4 mile price but didn't pull the trigger. Best of luck to everyone who got in
whakojacko is offline  
Old Jul 15, 2012, 12:49 pm
  #62  
 
Join Date: Oct 2005
Location: SFO/SJC
Programs: AMEX PLT, AA PPro, Spire AMB
Posts: 1,617
Anyone think we have any DOT protection here given what has happened for the KE F RGN fares, the SQ redemptions?

I did pay using currency (miles) and I did pay taxes and also received a ticket number. I will agree to deduction of full miles to my account which will yield -3,000,000 balance...

Let's see what happens. This is karma for UA clawing back their miles.:-:
patchan8984 is offline  
Old Jul 15, 2012, 12:51 pm
  #63  
 
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
Wirelessly posted (BB Curve: Mozilla/5.0 (Linux; U; Android 2.3.4; en-us; T-Mobile G2 Build/GRJ22) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

Normally I'd say this is an easy fix, sort there bookings by extremely low number of miles or something, but given the problems UA IT has been having, I have my doubts.

Not sure how this will play out, but I certainly think those who book it w 4 miles and later get dinged for the full amount probably can't complain much, at least not in the fashion of the promo UA bungled
luv2ctheworld is offline  
Old Jul 15, 2012, 12:52 pm
  #64  
 
Join Date: Oct 2010
Posts: 690
Originally Posted by patchan8984
Anyone think we have any DOT protection here given what has happened for the KE F RGN fares, the SQ redemptions?

I did pay using currency (miles) and I did pay taxes and also received a ticket number. I will agree to deduction of full miles to my account which will yield -3,000,000 balance...

Let's see what happens. This is karma for UA clawing back their miles.:-:
Cases like this are the reason this won't stand.
fragment54 is offline  
Old Jul 15, 2012, 12:53 pm
  #65  
FlyerTalk Evangelist
 
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,752
This is the side of FT that embarrasses me. We talk about UA's loyalty of its best customers. Does this practice really make us ideal customers?
zrs70 is offline  
Old Jul 15, 2012, 12:55 pm
  #66  
 
Join Date: Oct 2009
Location: Austin, TX
Programs: AA LT Plat, UA 1k/1mm+, National EE, IC Plat, Bonvoy Gold
Posts: 2,605
Definitely dead. One can't even see any flight availability to HKG and no connections with HKG are showing either. Looks like they have blocked HKG from the award engine as destination and transfer point for now. I've cleared cache, signed out and back in...same results. Party has got to be over.
AAExPlat is offline  
Old Jul 15, 2012, 12:55 pm
  #67  
FlyerTalk Evangelist
 
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,602
Originally Posted by whakojacko
Looks like the party is over, UA isn't returning any award results for SFO-HKG for me =/ A shame, I was able to see the 4 mile price but didn't pull the trigger. Best of luck to everyone who got in
Me too. united.com could not find any available flights for award travel meeting your requirements. You may modify your search criteria or contact United Reservations in United States at 1-800-300-1547.

Fun while it lasted.
SFO777 is online now  
Old Jul 15, 2012, 12:56 pm
  #68  
 
Join Date: Oct 2010
Posts: 690
Marathon Man, how many tickets did you book under this promo?
fragment54 is offline  
Old Jul 15, 2012, 12:56 pm
  #69  
ffI
Original Poster
 
Join Date: Jan 2009
Location: WAS
Programs: AA EXP2M, DL 1MM DM ext, UA PP <=> HH G/Marr PE/Hyatt G/IHG P FT RA ( Recovering Addict)
Posts: 4,596
Dead now - waiting for the fun....

Flight Search
united.com could not find any available flights for award travel meeting your requirements. You may modify your search criteria or contact United Reservations in United States at 1-800-300-1547.
> See the timetable for our complete flight schedule.
ffI is offline  
Old Jul 15, 2012, 12:57 pm
  #70  
 
Join Date: Oct 2005
Location: SFO/SJC
Programs: AMEX PLT, AA PPro, Spire AMB
Posts: 1,617
Originally Posted by fragment54
Cases like this are the reason this won't stand.
Note that a standard F award is ~300k each, with my family travelling with me twice in one year is not unreasonable...
patchan8984 is offline  
Old Jul 15, 2012, 12:58 pm
  #71  
 
Join Date: Jun 2009
Posts: 426
Perhaps this was all a guerilla marketing campaign to advertise United's low surcharges for Asia awards? A refreshing change from the oneWorld criminals...
ramblers63 is offline  
Old Jul 15, 2012, 1:00 pm
  #72  
 
Join Date: Oct 2010
Posts: 690
Originally Posted by patchan8984
Note that a standard F award is ~300k each, with my family travelling with me twice in one year is not unreasonable...
Our opinions can differ I suppose.
fragment54 is offline  
Old Jul 15, 2012, 1:01 pm
  #73  
 
Join Date: Jun 2011
Location: New York
Programs: Delta PM, Hertz FS, SPG Plt, HH Gold
Posts: 105
Originally Posted by patchan8984
Anyone think we have any DOT protection here given what has happened for the KE F RGN fares, the SQ redemptions?

I did pay using currency (miles) and I did pay taxes and also received a ticket number. I will agree to deduction of full miles to my account which will yield -3,000,000 balance...

Let's see what happens. This is karma for UA clawing back their miles.:-:
With some people booking upwards of 10+ tickets, I doubt they will honor it. As for DOT, who knows.
eyestrain is offline  
Old Jul 15, 2012, 1:01 pm
  #74  
FlyerTalk Evangelist
 
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Originally Posted by zrs70
This is the side of FT that embarrasses me. We talk about UA's loyalty of its best customers. Does this practice really make us ideal customers?
If we hadn't gone through all the S we have the past four months, I doubt you'd have seen such glee in this thread
UA-NYC is offline  
Old Jul 15, 2012, 1:02 pm
  #75  
 
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
It's pricing correctly for me 240k for 2 people rt to China in business
DC777Fan is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.