zackery149

Last three consecutive flights to/from GIG my seat has been changed from confirmed 1D to some crappy window seat further back in Polaris in the last 48 hours before flight time. Yes, I am aware of equipment changes and possible seat changes. However, if there were equipment changes in all three cases, the change was from "old" 763's to the same. Frustrated with this happening on all of the last three flights. Curious why this is happening consistently?

laxmillenial

Always 1D? Seems pretty close to the pilots. Air Marshall?

zackery149

Two times chose 1D , third was 2D, all changed. Last time I checked and the person in my seat certainly did not look like a marshal but who knows. Third flight is tonight GIG - IAD.

laxmillenial

Does UA fly GIG-IAD nonstop? I thought it was always GRU-IAD?

dmurphynj

Kacee

Not really. They're usually pretty easy to spot.

Catbert10

My experience with last minute equipment swaps is that if the tail number changes, even between the same equipment type, UA's IT doesn't necessarily put you back into the same seat. Not sure why but I've had it happen to me a few times.

thebigalboski

Actually signed up to inquire about this issue, as it happened again to me just this week. Seems to happen every time I have two segments with the same flight number. This week was 1126 IAH-DEN and DEN-ANC.

StuckinITH

The only time my wife and I were on a flight where the marshals needed to intervene and in the process identified themselves, my wife had spotted them as soon as we boarded the plane. For some reason, they don't like the weirdness of some married passengers who like to take two windows four rows apart in Business Class in a 1-2-1 configuration. Anyways, the event they had to intervene in was 30 rows behind ours.

TWA Guy

Very frustrating! Just lost 2A on IAD-MUC, changed to 1C, and 6J on MUC-IAD, changed to 6H and of course res has no idea why this happened...

freshairborne

My wife just went on the United website to check in for a flight tomorrow and saw that her seat got changed. This time from an E- window seat to an E-middle seat. When she called res, the asked her for proof of her seat assignment, which she did not have, but I did. They then put her in an E+ window seat, but could not explain why she had had her seat changed in the first place.

The outcome was good but I’m very dissatisfied with the fact that this happens at all and no one can explain how, though I think it might be that res wanted to seat some family members together and just moved my wife’s seat, either to a temporary placeholder or just thinking that maybe she’d just roll with it. She would not have. Did I mention she’s a redhead, black belt, Taurus, and the older child?

FAB

COSPILOT

Something strange is going on with UA, as this morning (on my way to the airport) I got an alert of an aircraft change, 145 to a 145... Lots of confused passengers with B seats, which didn't exist on our airplane (A-CD).

lincolnjkc

Aren't there a couple "blue tails" floating around the UAEX fleets that can pretend to be a United/Delta/American aircraft depending on where that express airline is short in fully-liveried aircraft. I seem to recall having a (Trans States?) E145 a year or two ago that was completely generic inside and out and had sequential row numbering (with the exit at what was it, 12 or 14?) and A/B/C seating rather than the United-unique row numbering (with the exit at 18) and A/C/D seating) -- perhaps you had been changed from an aircraft with the "regular" seatmap to the "sub" seatmap or vice-versa

thebigalboski

This last time was from E+ to E-. Went from 8C to 36B. Luckily was able to snag 9A at the last minute.

COSPILOT

Certainly possible, but this airplane had UA colors and globe if memory serves.