Jul 20, 2013, 6:22 pm
Last edit by: WineCountryUA
This is an archived thread, the active thread is UA Upsell Offers to Business/First/PP at Purchase and Day of Departure (TOD)
UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]
Dec 24, 2012, 1:17 pm
#661
Join Date: Feb 2001
Location: Washington, DC
Posts: 515
Hi everyone,
I just noticed an equipment swap for my flight to EWR tonight (UA 14) that would presumably open a decent amount of F inventory. After looking for the usual Rev-Up offers on OLCI, I called UA and they stated that it has been discontinued. I was pretty sure that I saw the offer recently, but it could have been a TOD offer.
Speaking of TOD offers, they offer a bump to F for over $800. It's pretty sad to see those ~$300 DOD offers disappear.
Anybody else heard any news about revup going away?
I just noticed an equipment swap for my flight to EWR tonight (UA 14) that would presumably open a decent amount of F inventory. After looking for the usual Rev-Up offers on OLCI, I called UA and they stated that it has been discontinued. I was pretty sure that I saw the offer recently, but it could have been a TOD offer.
Speaking of TOD offers, they offer a bump to F for over $800. It's pretty sad to see those ~$300 DOD offers disappear.
Anybody else heard any news about revup going away?
Jan 3, 2013, 8:35 pm
#663
Join Date: Dec 2008
Location: WAS, LAX
Programs: AS 100K
Posts: 1,330
Mistake or new policy? Upgrade your entire trip for 30% the original price!
I was just browsing through my reservations earlier when I came across this (look at the bottom):
Naturally, I went for it, but this is a glitch... right? Has anyone else experienced this? Booked into PN, so the extra EQMs, RDMs, free meal and drinks make it worth it to me.
Assuming it's a glitch, I've PMed UA_Insider.
Naturally, I went for it, but this is a glitch... right? Has anyone else experienced this? Booked into PN, so the extra EQMs, RDMs, free meal and drinks make it worth it to me.
Assuming it's a glitch, I've PMed UA_Insider.
Jan 3, 2013, 9:24 pm
#664
Join Date: Jun 2005
Posts: 4,645
I was just browsing through my reservations earlier when I came across this (look at the bottom):
Naturally, I went for it, but this is a glitch... right? Has anyone else experienced this? Booked into PN, so the extra EQMs, RDMs, free meal and drinks make it worth it to me.
Assuming it's a glitch, I've PMed UA_Insider.
Naturally, I went for it, but this is a glitch... right? Has anyone else experienced this? Booked into PN, so the extra EQMs, RDMs, free meal and drinks make it worth it to me.
Assuming it's a glitch, I've PMed UA_Insider.
Jan 4, 2013, 8:16 am
#665
Join Date: Dec 2008
Location: WAS, LAX
Programs: AS 100K
Posts: 1,330
Couldn't agree more. However, I think this HAS to be a mistake. To be offered the correct upgrade amount, then be offered the EXACT SAME UPGRADE, on the same page, at 70% off doesn't follow any logic that I can conjur up.
SHARES strikes again?
SHARES strikes again?
Jan 4, 2013, 12:16 pm
#666
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
What was your original fare class?
Jan 4, 2013, 12:20 pm
#667
Join Date: Dec 2008
Location: WAS, LAX
Programs: AS 100K
Posts: 1,330
K class.
Jan 5, 2013, 6:42 am
#668
Join Date: Oct 2009
Location: New York, NY
Programs: United Platinum
Posts: 320
IAH-HNL tomorrow, no offer at T-24 (looks like entire plane may be close to capacity)
On an M class ticket
On an M class ticket
Jan 5, 2013, 10:08 am
#669
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
I was just browsing through my reservations earlier when I came across this . . .
Naturally, I went for it, but this is a glitch... right? Has anyone else experienced this? Booked into PN, so the extra EQMs, RDMs, free meal and drinks make it worth it to me. Assuming it's a glitch, I've PMed UA_Insider.
Naturally, I went for it, but this is a glitch... right? Has anyone else experienced this? Booked into PN, so the extra EQMs, RDMs, free meal and drinks make it worth it to me. Assuming it's a glitch, I've PMed UA_Insider.
- Value of the ticket you purchased. As noted, you have a ticket in K (at a great fare, by the way)! Generally speaking, we use half of what you paid as the value for your one-way itinerary from CLT to LAX. I’ll refrain from sharing the exact amount here, but, for those willing to do the math, the approximate value will become evident based on the additional information below.
- “Regular” M fare (always subject to change, of course). While fares change all the time, the current M fare in this market (connecting through Chicago) is $720 (one way). The difference between this and the value of your outbound from CLT to LAX is $559 (the regular offer) – which, as a 1K member, allows for the instant upgrade.
- “Special” M fare (again, with the always subject to change disclaimer). At the moment, there’s also a “special” M fare in this market with some heavier restrictions (e.g. 21 day advance purchase, 3 day minimum stay, etc.). At the time you checked on upgrading, all the restrictions were met, so the difference to upgrade was calculated using this better fare. Based on your exact itinerary, this fare is $582 (round trip). Again, since we’re only talking one direction, we use half of this, which is $291, to calculate the difference. This results in the much better difference of $135 for an M class fare – which still instantly gets a 1K member into First.
Shannon
Jan 5, 2013, 10:12 am
#670
Join Date: Sep 2010
Location: San Francisco Bay Area
Posts: 5,825
Thanks for the research and response Shannon.
Good to see your presence here!
Good to see your presence here!
Jan 5, 2013, 10:39 am
#671
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Shannon, how come these "special" offers are often observed inside T-24, clearly past a 14/21 day advance purchase (such as the V-ups often talked about?)
Jan 5, 2013, 11:12 am
#672
Join Date: Jun 2005
Posts: 4,645
Hi flyingmusicianlax, thanks for sharing your example. While I understand why this would be questioned, according the current fares in the Charlotte (CLT) to Los Angeles (LAX) market, this is indeed a valid offer. Here some details that may be helpful. (As a reminder, as a 1K member, it’s looking at M fares so that you can instantly confirm up front).
All in all, if you were not a 1K member, the upgrade fares would be calculated based off different (and higher) fares. I’m happy you were able to take advantage of the special fare. Enjoy the benefits of being booked in PN!
Shannon
- Value of the ticket you purchased. As noted, you have a ticket in K (at a great fare, by the way)! Generally speaking, we use half of what you paid as the value for your one-way itinerary from CLT to LAX. I’ll refrain from sharing the exact amount here, but, for those willing to do the math, the approximate value will become evident based on the additional information below.
- “Regular” M fare (always subject to change, of course). While fares change all the time, the current M fare in this market (connecting through Chicago) is $720 (one way). The difference between this and the value of your outbound from CLT to LAX is $559 (the regular offer) – which, as a 1K member, allows for the instant upgrade.
- “Special” M fare (again, with the always subject to change disclaimer). At the moment, there’s also a “special” M fare in this market with some heavier restrictions (e.g. 21 day advance purchase, 3 day minimum stay, etc.). At the time you checked on upgrading, all the restrictions were met, so the difference to upgrade was calculated using this better fare. Based on your exact itinerary, this fare is $582 (round trip). Again, since we’re only talking one direction, we use half of this, which is $291, to calculate the difference. This results in the much better difference of $135 for an M class fare – which still instantly gets a 1K member into First.
Shannon
Jan 7, 2013, 11:41 am
#673
Join Date: Dec 2008
Location: WAS, LAX
Programs: AS 100K
Posts: 1,330
Hi flyingmusicianlax, thanks for sharing your example. While I understand why this would be questioned, according the current fares in the Charlotte (CLT) to Los Angeles (LAX) market, this is indeed a valid offer. Here some details that may be helpful. (As a reminder, as a 1K member, it’s looking at M fares so that you can instantly confirm up front).
All in all, if you were not a 1K member, the upgrade fares would be calculated based off different (and higher) fares. I’m happy you were able to take advantage of the special fare. Enjoy the benefits of being booked in PN!
Shannon
- Value of the ticket you purchased. As noted, you have a ticket in K (at a great fare, by the way)! Generally speaking, we use half of what you paid as the value for your one-way itinerary from CLT to LAX. I’ll refrain from sharing the exact amount here, but, for those willing to do the math, the approximate value will become evident based on the additional information below.
- “Regular” M fare (always subject to change, of course). While fares change all the time, the current M fare in this market (connecting through Chicago) is $720 (one way). The difference between this and the value of your outbound from CLT to LAX is $559 (the regular offer) – which, as a 1K member, allows for the instant upgrade.
- “Special” M fare (again, with the always subject to change disclaimer). At the moment, there’s also a “special” M fare in this market with some heavier restrictions (e.g. 21 day advance purchase, 3 day minimum stay, etc.). At the time you checked on upgrading, all the restrictions were met, so the difference to upgrade was calculated using this better fare. Based on your exact itinerary, this fare is $582 (round trip). Again, since we’re only talking one direction, we use half of this, which is $291, to calculate the difference. This results in the much better difference of $135 for an M class fare – which still instantly gets a 1K member into First.
Shannon
The ability to purchase "Special" M fares for upgrades is a great 1K benefit, IMHO! Very glad to know about this. ^
P.S. Yes, I am quite happy to be finding fares CLT-LAX and vv at a very good price. IME, about $80 cheaper r/t than they were during non-holiday Q4 2012.
Jan 8, 2013, 6:07 pm
#674
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
SFO-LHR tomorrow, $769 to upgrade from BF to GF. Couldn't resist it.
Booked in to "FN" fare class.
Booked in to "FN" fare class.
