Last edit by: WineCountryUA
This is an archived thread, the active thread is UA Upsell Offers to Business/First/PP at Purchase and Day of Departure (TOD)
UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]
#1741
Join Date: Jul 2015
Programs: UA Platinum, Starbucks Gold
Posts: 873
Ah, good point, Kacee. I wasn't thinking about the residual effects like that. I agree with you fully and think it's crazy that UA gives cheaper upgrade offers to non-status travelers than they would to a 1K or GS.
#1742
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,091
What I mean is that when the quoted price for a TATL is $1.3K or so for economy and $6K-$7K in business the whole time, I consider offering someone even a $900 buy-up from economy to business a pretty heavy discount. If you can get an offer both ways (and it is usually easier to get one on the daytime return), that is still only $3.1K (and if they open R up, it will be only $2.3K and 40K miles). I've taken those offers. My point is that UA only looks to be doing this right if a pretty big part of the business cabin has already sold out at $6K-7K. But I kind of doubt that is what is happening.
#1743
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,487
What I mean is that when the quoted price for a TATL is $1.3K or so for economy and $6K-$7K in business the whole time, I consider offering someone even a $900 buy-up from economy to business a pretty heavy discount. If you can get an offer both ways (and it is usually easier to get one on the daytime return), that is still only $3.1K (and if they open R up, it will be only $2.3K and 40K miles). I've taken those offers. My point is that UA only looks to be doing this right if a pretty big part of the business cabin has already sold out at $6K-7K. But I kind of doubt that is what is happening.
We should also keep in mind that much of the paid international premium cabin traffic is under corporate contract, and that many corporate discounts will bring that business class fare, priced at $6K retail, down to the $3K level (approximately).
#1744
Join Date: Oct 2011
Location: Texas
Programs: Former 1K turned UA Kettle
Posts: 413
UA 1494 No status offered P from K (yes, K!!!) class ticket for $99 IAH-GCM Leg at OLCI.
Meanwhile my wife who is on status matched 1K is currently at 1st on the CPU waitlist with J booked full. She was less than pleased to see GMs getting 99$ TODs.
edit; I took it so she could sit up front. I am at least smart enough to know that if one of us gets the upgrade, it's her ^
Meanwhile my wife who is on status matched 1K is currently at 1st on the CPU waitlist with J booked full. She was less than pleased to see GMs getting 99$ TODs.
edit; I took it so she could sit up front. I am at least smart enough to know that if one of us gets the upgrade, it's her ^
#1745
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
I don't think most elites object to UA selling F seats at a fair premium, but it's absolutely infuriating when they're willing to sell the F seat to a one-time buyer at a cash loss rather than making the same offer available to an elite who has already demonstrated brand loyalty.
Then they offer the seats for *A awards and do not bother to upgrade us, until I called in finally! (I had been checking weekly a month close-in to the flight date)
#1746
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,239
UA 1494 No status offered P from K (yes, K!!!) class ticket for $99 IAH-GCM Leg at OLCI.
Meanwhile my wife who is on status matched 1K is currently at 1st on the CPU waitlist with J booked full. She was less than pleased to see GMs getting 99$ TODs.
edit; I took it so she could sit up front. I am at least smart enough to know that if one of us gets the upgrade, it's her ^
Meanwhile my wife who is on status matched 1K is currently at 1st on the CPU waitlist with J booked full. She was less than pleased to see GMs getting 99$ TODs.
edit; I took it so she could sit up front. I am at least smart enough to know that if one of us gets the upgrade, it's her ^
Hopefully your wife will write to 1KVoice
#1747
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
Today's evening flight EWR-BOS.
Platinum, S fare
Offered $59 at check in yesterday, declined as I was #3 on the list with 5 seats available.
Cleared a few hours later.
Platinum, S fare
Offered $59 at check in yesterday, declined as I was #3 on the list with 5 seats available.
Cleared a few hours later.
#1748
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,796
Anybody have any experience IAH-DEN? I'm flying it on a Saturday morning on the 787 in mid August and the current upgrade offer is simply the fare up at $145 from a Q fare. It's a bit above what I'm willing to pay, but I'd probably pay ~$100. A morning flight with lie flat seats, breakfast and prosecco?
#1749
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
Just booked a flight to LAS for me and my partner. I'm silver, he's platinum with UA. The return segment (LAS-EWR) is in L class. Prior to confirming payment, I was offered a buy up to first class for $139 per person for that segment. Seems pretty cheap to me. We didn't accept, and now if I look at the upgrade options for the flight, the web site is requesting $1200 per person to upgrade the same segment!
#1750
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,099
Just booked a flight to LAS for me and my partner. I'm silver, he's platinum with UA. The return segment (LAS-EWR) is in L class. Prior to confirming payment, I was offered a buy up to first class for $139 per person for that segment. Seems pretty cheap to me. We didn't accept, and now if I look at the upgrade options for the flight, the web site is requesting $1200 per person to upgrade the same segment!
#1751
Join Date: Oct 2013
Location: WAS/ BOM
Programs: UA 1K, Marriott Gold, HHonors Gold
Posts: 1,567
or it could have come back to bite them. There are so many reports of them charging folks after the fact and that is about 5-10 times more than what they offered. The real offer could have been $1k to upgrade from L and the post ticket upgrade offer of $1.2k makes sense.
#1752
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,487
#1753
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
Tomorrow EWR-CLE on an L fare.
Platinum, TOD at check in was $59, I thought about biting since there were only 3 seats left, but ultimately gambled. I ended up #2 on the list and cleared about a couple hours after checking in.
Platinum, TOD at check in was $59, I thought about biting since there were only 3 seats left, but ultimately gambled. I ended up #2 on the list and cleared about a couple hours after checking in.
#1754
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
#1755
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,011
Tried to self-TOD myself but fell a bit short...
Taking an EWR-STL flight at the end of August - E170 on way out, A319/737 on the way back via ORD. I'm already booked on the return in F (Z class), but I noticed that if I reprice the entire trip in F (A class on the way out, and P on the return - this is a fare class downgrade, so was aware it was unlikely to work), it was just $5(!) more than my original itinerary. Given that it is saying 'online upgrade not available', and with my lack of interest in spending 17.5k miles to upgrade on an RJ, I thought it'd be worth calling in to see what my options were. As it turned out, the upfare was $69 (my guess is that was the $5 + the difference between P and Z on the return), but the phone agent said I'd be subject to a $200 change fee if I did that. I was surprised, as I thought the change fee was only assessed if you changed the actual flight you were flying, not simply trying to upfare on the same flight.
I figure I will probably just roll the dice on the CPU (surprisingly, no one's booked any F seats on this flight so far, even though it's probably long enough to qualify for dinner), but figured it was worth a shot.
Taking an EWR-STL flight at the end of August - E170 on way out, A319/737 on the way back via ORD. I'm already booked on the return in F (Z class), but I noticed that if I reprice the entire trip in F (A class on the way out, and P on the return - this is a fare class downgrade, so was aware it was unlikely to work), it was just $5(!) more than my original itinerary. Given that it is saying 'online upgrade not available', and with my lack of interest in spending 17.5k miles to upgrade on an RJ, I thought it'd be worth calling in to see what my options were. As it turned out, the upfare was $69 (my guess is that was the $5 + the difference between P and Z on the return), but the phone agent said I'd be subject to a $200 change fee if I did that. I was surprised, as I thought the change fee was only assessed if you changed the actual flight you were flying, not simply trying to upfare on the same flight.
I figure I will probably just roll the dice on the CPU (surprisingly, no one's booked any F seats on this flight so far, even though it's probably long enough to qualify for dinner), but figured it was worth a shot.