March 3rd, 2012 System Integration Master Thread (PSS)
Mar 3, 2012, 7:56 pm
#571
Join Date: Jun 2007
Location: SRQ-NYC-DCA
Programs: OnePass Infinite CO MM, PC Charter Lifer SkyMiles GM, MileagePlus
Posts: 1,826
Duplicate Post
Question to everyone here. I had a OnePass and a United miles account. I have transferred and played around with the miles before, but I don't think I officially "linked" them.
Now I tried logging on to two separate accounts and they aren't consolidated. I have a credit card with United and plenty of miles in Continental. Are they going to fix this for me or do I have to call the CSR?
Now I tried logging on to two separate accounts and they aren't consolidated. I have a credit card with United and plenty of miles in Continental. Are they going to fix this for me or do I have to call the CSR?
Not good form to double post (in more than 1 thread)
Also as many have said we all just need a little patience
with non urgent issues & this is NON URGENT
Mar 3, 2012, 8:00 pm
#572
Join Date: Nov 2005
Programs: NWA Plat
Posts: 197
Can not request mileage for more than 6 months
On "Requesting mileage credit for flights operated by United " page, it states "Requests may be submitted up to 12 months from todays’ date"
However, when I tried to request a flight for last July, the system says "Mileage can only be requested for flights flown within the previous 6 months. This ticket was flown more than six months ago and is no longer eligible for credit."
However, when I tried to request a flight for last July, the system says "Mileage can only be requested for flights flown within the previous 6 months. This ticket was flown more than six months ago and is no longer eligible for credit."
Last edited by 300D; Mar 3, 2012 at 8:02 pm Reason: typo
Mar 3, 2012, 8:02 pm
#573
Join Date: Nov 2011
Location: ORD/SFO
Programs: UA 1K (pmua), Hhonors Gold
Posts: 51
Interestingly, while one can't view the seat maps for the existing LH reservation, under "Traveler(s)" on the "View Current Reservation" page it DOES show seat assignments for me, but not for Mrs. dpdapper. I'll need to call LH to confirm as I don't have the LH RLN as it only appeared on the online reservations page on PM-united.com and I didn't print that--only the e-mailed confirmation, which does not include the LH RLN. 
Apart from that my 10 other reservations were fine.
Mar 3, 2012, 8:12 pm
#574
Join Date: Apr 2010
Location: Los Angeles Area/South of France
Programs: UA Gold Million Miler , Hertz #1 Gold Five Star, Sixt Platinum and various hotel programs
Posts: 85
Are you saying that lost seat assignments will NOT be restored as the bugs are worked out of the system--i.e., that the current state of assigned seats showing online is the final state? If so, I will be very cranky if my transcon exit row aisle seats are NLA.
I look forward to a definitive reply.
PS I PM'd you on this earlier today.
Mar 3, 2012, 8:19 pm
#575
Join Date: May 2011
Posts: 5,814
Shannon,
I know this is a low priority for you -- but do we have an update on the Elite Upgrades on Award Tickets for Chase card members issue? Can XN/YN fares EUA now (as it seems like these fare classes did not work)? What about the airport upgrade list issue?
Thanks.
I know this is a low priority for you -- but do we have an update on the Elite Upgrades on Award Tickets for Chase card members issue? Can XN/YN fares EUA now (as it seems like these fare classes did not work)? What about the airport upgrade list issue?
Thanks.
Mar 3, 2012, 8:21 pm
#576
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
and another question......
When I click on the "view account details" link in the yellow "My Mileage Plus" box, there is a big alert box which says
I have gone thru all my various settings and made some changes but each time I log in, I see the same message plus where the link says to confirm my details, there is no "confirm" button.
So with all of that, is this an issue, something I missed or simply a reminder which will disappear after the integration madness has subsided?
Thanks and Shannon, don't forget to get some semblance of sleep
When I click on the "view account details" link in the yellow "My Mileage Plus" box, there is a big alert box which says
MileagePlus® is now the single loyalty program for the new United
Your OnePass reward miles have been replaced with an equivalent grant of MileagePlus award miles into your MileagePlus account. We did the same with your OnePass elite qualifying miles, elite qualifying segments, Regional Upgrades and Systemwide Upgrades.
Please take a moment to confirm your profile details, including email subscriptions.
Your OnePass reward miles have been replaced with an equivalent grant of MileagePlus award miles into your MileagePlus account. We did the same with your OnePass elite qualifying miles, elite qualifying segments, Regional Upgrades and Systemwide Upgrades.
Please take a moment to confirm your profile details, including email subscriptions.
So with all of that, is this an issue, something I missed or simply a reminder which will disappear after the integration madness has subsided?
Thanks and Shannon, don't forget to get some semblance of sleep
Mar 3, 2012, 8:25 pm
#577
Join Date: Sep 2008
Programs: AA EXP, UA GS/1K MM, Delta Plat, SPG Platinum, Hyatt Diamond, Marriott Gold
Posts: 163
...just want to say thanks to everyone who is working their tails off to ensure that this whole transition is as smooth as possible.
I'm sure that you're keeping loyal customers' interests in mind as the hours toil away - thanks for representing our best interests.
I'm sure that you're keeping loyal customers' interests in mind as the hours toil away - thanks for representing our best interests.
Mar 3, 2012, 8:26 pm
#578
Join Date: Apr 2010
Location: Los Angeles Area/South of France
Programs: UA Gold Million Miler , Hertz #1 Gold Five Star, Sixt Platinum and various hotel programs
Posts: 85
Mar 3, 2012, 8:41 pm
#579
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
Now on my third 2 hour hold to fix an out of sync ticket. Want to grab a bite before SYD-SFO. Anyone know how backed up it is at SFO UC? Hoping to fix my out of sync ticket there during a one hour layover for SFO-IAD-LHR.
Mar 3, 2012, 8:51 pm
#580
Join Date: May 2011
Posts: 5,814
I'm still trying to get over the fact that you are doing a SYD-SFO-IAD-LHR trip! That's like 30+ hours of flying?!
Mar 3, 2012, 8:57 pm
#581
Join Date: Apr 2010
Location: Denver
Programs: UA 1k,Marriott LT PLT, Hilton Diamond /HYATT Plat, Hertz Pres, National Exec
Posts: 67
Had a similar situation and for some reason the merge didn't get my mileage plus number on the new confirmation. Had to call in and they had to add back my mileage plus number to correct before I could get the seats.
Mar 3, 2012, 8:58 pm
#582
Join Date: Jul 2010
Location: LAX
Programs: Hyatt Platinum, UA Premier Gold
Posts: 72
I haven't gone into the club, but it's nice and quiet here at T3 in SFO.
Mar 3, 2012, 8:59 pm
#583
Join Date: Dec 2007
Programs: UA 1K, AA EXP, Marriott Titanium,
Posts: 244
Any update on how UA will fix the incorrect GPU (SWU) balance? I have a PMUA ticket with PMUA SWU waitlisted, now my GPU balance is down to Zero (should have 2 left after the waitlisted flights). This looks like the "Duplicated SWU Used" case some members mentioned earlier. Would like to get some info on how I should handle this? Call or wait for UAinsider to update us on this matter.
Thx
Thx
Mar 3, 2012, 9:01 pm
#584
Join Date: May 2009
Location: Rio de Janeiro
Posts: 557
I am flying GIG-IAH (UA128) tomorrow, but I'm having trouble figuring out from which terminal at GIG it will depart. PMUA's terminal is T2, but since the flight is PMCO, it would make sense if it departed from PMCO's T1. The flight status at United.com has these details blank and the United hub does not mention GIG in that list of separate terminals.
Could help me, UA Insider?
Could help me, UA Insider?
Mar 3, 2012, 9:03 pm
#585
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,000
Whoever grabbed my seats did it this morning, why can't you let them suffer instead since they have had the seats for less than a day while I had them for 4 months!? Who deserves the seats more? UA certainly must have everything backed-up from yesterday, how hard could it be to go back 24 hours and reassign us our seats?
Last edited by zombietooth; Mar 3, 2012 at 9:14 pm