E-certs don't appear to work yet on hte new CO.com. Hopefully that will be fixed.

E-certs don't appear to work yet on hte new CO.com. Hopefully that will be fixed.

E-certs don't appear to work yet on hte new CO.com. Hopefully that will be fixed.

E-certs don't appear to work yet on hte new CO.com. Hopefully that will be fixed.

Account Issues Already
 

Aside from being able to logon the only thing showing correct is personal info. no status, upgrades, lifetime or 2012 miles, reservations.

changes made in the past week are not reflected in reservations after migration.


do i call right away or wait?

Seems that it currently contains info from my old continental account, the united "stuff" (miles) were not added as of yet.

pleased with one thing
 

Actually pleased with one thing. I now have three alpha numeric accounts to work with ;)
The partner earning potential just increased exponentially. ^

The mind-boggling horrendous customer service over the last few months has at least paid off in one positive option.

I'm not seeing mine, either on the account mainpage, or in the United Mileage Plus History... The total mileage balance is correct, but EQMs are missing/null.

My reservation for tonight/tomorrow is a mess. I apparently got CPU'd on both segments, but in the reservation I now have:
MCO-SFO: United First (F) (should be ON)
SFO-HNL: United First (F)
SFO-HNL: United First (ON) BTW UA Insider, even in ON, the mileage earning is showing as 150%
SFO-HNL: United Economy (L)

If UA wants to credit me for F or for three SFO-HNL trips, I'm ok with that :D Will call soon to see if they can resync. When I tried last night, was told I might lose the ug if they attempt a resync before the changeover.

mine looks OK. both rdm and lifetime updated to be combined. upgrade instruments shown correctly. and current reservations are intact.

whew.

I'm not able to log in at all on my iphone app.
Update: as of 9:31 cst I am able to access it on my iPhone

UA Insider, please provide some guidance on what folks should do if they have waitlisted upgrades with inventory that does not make sense - e.g., ON waitlisted on a domestic two-cabin flight.

Should we call and somehow alter the upgrade so that it's queued up for R instead of ON? I would be very upset to miss the upgrade because I was waitlisted for inventory that could never possibly exist.

Mileage Calculator?
 

Does anyone know if the mileage calculator has been updated with all the new rules? I just put in a round-trip and it looks like it hasn't been updated. Still got my 100% bonus with Gold Status...

I called the elite line and after holding for 15 mins they could not fix it. Asked me to call again later to see if it can be fixed before my flight tomorrow. Can this be proactively searched and fixed for today and tomorrow instead of asking us to call back again?

Or maybe I should be able to decline the upgrade and stick to a working itinerary (ala Online Check'able one)

IME the mileage calculator has never been accurate. It wouldn't show 500 mile minimums for me previously, for example.