CO/UA Million Mile (and Beyond) Flyer Benefits, Effective Spring 2012
#451
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
Concerning the debate / feedback on companion benefit vs alternatives -- even on FT there was a many posters in earlier threads requesting the companion benefit -- there certainly has not been a monolithic position by UA/CO FTers.
Understand it may not work for you but especially among the PMCO folks and some PMUA folks the companion MM benefit was seen as a plus. Unfortunately it is nearly impossible to make a cost effective program that makes 100% happy 100% of the time. I'm sort of neutral on the change -- others wanted to retain the companion benefit and others wanted the annual two CR1s. Can not please everyone (without more complexity/costs).
Understand it may not work for you but especially among the PMCO folks and some PMUA folks the companion MM benefit was seen as a plus. Unfortunately it is nearly impossible to make a cost effective program that makes 100% happy 100% of the time. I'm sort of neutral on the change -- others wanted to retain the companion benefit and others wanted the annual two CR1s. Can not please everyone (without more complexity/costs).
#452
Used to be MBS PremExec
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
Not true...We're talking about 2 CR-1s annually to a small group of flyers. (How many MMers are there, really? Are 1% of flyers MMers? I don't know, but I can't imagine it being that staggering of a number...Regardless, why does it have to be one or the other? We are talking about people who have flown with UA (or CO) for a LONG time. 2 CR-1s in January doesn't seem like that big of a deal from UA's perspective, and much bigger a deal to the flyers' perspective.
And if we're talking the 3MMers, we're REALLY getting down in numbers. I doubt I'll ever see 3MM...At least I don't hope to. But giving them 6 SWUs a year doesn't seem like much either, in the grand scheme of things.
To me, it seems like the new CO/UA is WAAAAAAY over-valuing these upgrade certs from their perspective, taking away a promised benefit from current UA MMers, dramatically reducing them to most PMUA 1Ks, etc. They're really only ever taking upgrade inventory away from upgraders...I doubt too many people trying to use a confirmable instrument would be paying for F anyway.
And if we're talking the 3MMers, we're REALLY getting down in numbers. I doubt I'll ever see 3MM...At least I don't hope to. But giving them 6 SWUs a year doesn't seem like much either, in the grand scheme of things.
To me, it seems like the new CO/UA is WAAAAAAY over-valuing these upgrade certs from their perspective, taking away a promised benefit from current UA MMers, dramatically reducing them to most PMUA 1Ks, etc. They're really only ever taking upgrade inventory away from upgraders...I doubt too many people trying to use a confirmable instrument would be paying for F anyway.
#453
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
Concerning the debate / feedback on companion benefit vs alternatives -- even on FT there was a many posters in earlier threads requesting the companion benefit -- there certainly has not been a monolithic position by UA/CO FTers.
Understand it may not work for you but especially among the PMCO folks and some PMUA folks the companion MM benefit was seen as a plus. Unfortunately it is nearly impossible to make a cost effective program that makes 100% happy 100% of the time. I'm sort of neutral on the change -- others wanted to retain the companion benefit and others wanted the annual two CR1s. Can not please everyone (without more complexity/costs).
Understand it may not work for you but especially among the PMCO folks and some PMUA folks the companion MM benefit was seen as a plus. Unfortunately it is nearly impossible to make a cost effective program that makes 100% happy 100% of the time. I'm sort of neutral on the change -- others wanted to retain the companion benefit and others wanted the annual two CR1s. Can not please everyone (without more complexity/costs).
I can still give them my feedback about what I think, and this is the place to share our opinions. That's all.
#454
Join Date: Jan 2005
Programs: UA 1MM, Marriot (via SPG) Lifetime Gold
Posts: 632
I called MP today and, as has been alluded to earlier in this thread, was unable to get my data purge that I was hoping to use to help me zero in on my lifetime miles. The agent specifically pointed out that they are getting lots of requests stemming from the new lifetime miles announcement.
As also has been alluded to here, I would love to know my total prior to December 31 as I think there is a (very) outside chance that I'm within striking distance of 2 MM and that would sure give me an incentive to fly UA this year.
That said, this was all a pleasant upside for me as I'm semi-retired and my flights are only leisure nowadays...so I'm going from straining to make 2P each year to 1 MM status so I happy that I won't have to think in terms of annual EQMs again. Even with 1P not what it used to be, this is a huge benefit for me.
As also has been alluded to here, I would love to know my total prior to December 31 as I think there is a (very) outside chance that I'm within striking distance of 2 MM and that would sure give me an incentive to fly UA this year.
That said, this was all a pleasant upside for me as I'm semi-retired and my flights are only leisure nowadays...so I'm going from straining to make 2P each year to 1 MM status so I happy that I won't have to think in terms of annual EQMs again. Even with 1P not what it used to be, this is a huge benefit for me.
#455
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
#456
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
What do exactly mean by heavy LAX,SYN fliers? Otherwise, fully agree with your asessment.
#457
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
With the stripping of SWUs, and if there are no GPUs the loyal UA overseas customer is the big looser. Whatever is left e.g. of the 3MM 1K benefits might be ok for the domestic/N.A. American flyer but is of little or no value for the overseas flier.
Even worse for the flier who does not need spousal match.
Even worse for the flier who does not need spousal match.
I am close to 3MM BIS without recalculation and my wife is a 1MM. I am an iron 1K flying on UA international routes, and she is a domestic flyer who has to abandon more direct routes to fly UA to reach 1K each year. We will end up big losers from the new system. The only sensible thing for us to do is for her to stop flying UA, since she will get my lifetime 1K status, and build her elite status on another airline that serves her destinations. That is, if UA does not have special provisions for double-MM and/or double-1K couples.
#459
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
The more I think about it, it seems outright stupid for UA to p/o international fliers including you, who represent the most profitable customer segment of UAs business.
#460
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
Short of providing both benefits, was there a win here for UA?
#461
FlyerTalk Evangelist
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
I expected 2P for life for my wife and I at 1MM. Instead I got 1.5P for life for my wife and I at 1MM.
#462
Join Date: Aug 2008
Location: ord,ewr
Programs: Lifetime UA GS 22 million,AA 1m ,Hilton Li fetime diamond,marriott lifetime platinum hyatt diamond
Posts: 1,000
Concerning the debate / feedback on companion benefit vs alternatives -- even on FT there was a many posters in earlier threads requesting the companion benefit -- there certainly has not been a monolithic position by UA/CO FTers.
Understand it may not work for you but especially among the PMCO folks and some PMUA folks the companion MM benefit was seen as a plus. Unfortunately it is nearly impossible to make a cost effective program that makes 100% happy 100% of the time. I'm sort of neutral on the change -- others wanted to retain the companion benefit and others wanted the annual two CR1s. Can not please everyone (without more complexity/costs).
Understand it may not work for you but especially among the PMCO folks and some PMUA folks the companion MM benefit was seen as a plus. Unfortunately it is nearly impossible to make a cost effective program that makes 100% happy 100% of the time. I'm sort of neutral on the change -- others wanted to retain the companion benefit and others wanted the annual two CR1s. Can not please everyone (without more complexity/costs).
Not true...We're talking about 2 CR-1s annually to a small group of flyers. (How many MMers are there, really? Are 1% of flyers MMers? I don't know, but I can't imagine it being that staggering of a number...Regardless, why does it have to be one or the other? We are talking about people who have flown with UA (or CO) for a LONG time. 2 CR-1s in January doesn't seem like that big of a deal from UA's perspective, and much bigger a deal to the flyers' perspective.
And if we're talking the 3MMers, we're REALLY getting down in numbers. I doubt I'll ever see 3MM...At least I don't hope to. But giving them 6 SWUs a year doesn't seem like much either, in the grand scheme of things.
To me, it seems like the new CO/UA is WAAAAAAY over-valuing these upgrade certs from their perspective, taking away a promised benefit from current UA MMers, dramatically reducing them to most PMUA 1Ks, etc. They're really only ever taking upgrade inventory away from upgraders...I doubt too many people trying to use a confirmable instrument would be paying for F anyway.
And if we're talking the 3MMers, we're REALLY getting down in numbers. I doubt I'll ever see 3MM...At least I don't hope to. But giving them 6 SWUs a year doesn't seem like much either, in the grand scheme of things.
To me, it seems like the new CO/UA is WAAAAAAY over-valuing these upgrade certs from their perspective, taking away a promised benefit from current UA MMers, dramatically reducing them to most PMUA 1Ks, etc. They're really only ever taking upgrade inventory away from upgraders...I doubt too many people trying to use a confirmable instrument would be paying for F anyway.
Last edited by iluv2fly; Sep 27, 2011 at 11:09 pm Reason: merge
#463
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Exactly. At least offer a choice to elect such benefits. In today's world of customization and customer-specific solutions not a hard thing to do. Hotel loyalty programs are already doing it, as rightfully mentioned elsewhere.
Offering some GPUs would be highly valued by & motivating for overseas UA folks, which at least at the 3MM & 4MM level would be appropriate and a smart business decision on UAs part.
#464
Join Date: Feb 2005
Location: JFK
Programs: UA Gold (Million Miler), FI Gold, Bonvoy Titanium
Posts: 1,075
Do we know for definite that the EQM boost will include *A EQMs?