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TK operations from "Istanbul Airport" aka Istanbul New Airport (ISL/IST)

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Old Oct 5, 2018, 9:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ISTFlyer
Please note that this thread discusses only TK operations from the new airport. There will be no discussion of the politics involved. These can take place in OMNI PR. Anyone interested in general issue surrounding the new airport may find these in the "Europe" forum. The usual FT rules apply.
For a general discussion about the airport, not related to TK, please visit: https://www.flyertalk.com/forum/europe/1955797-istanbul-new-airport-ist-isl-master-thread.html
Lounge questions have now a dedicated thread: https://www.flyertalk.com/forum/turkish-airlines-miles-smiles/1963594-tk-istanbul-airport-thread-2-lounges.html
starflyergold
TK forum moderator

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This is the list of all Istanbul Airport threads where you could find more details related to your question if it's discussed in one of the forums below.

TK in Istanbul Airport: Thread #1 - General Discussion ( YOU ARE HERE )
This is the thread that you could ask your questions about the airport related to Turkish Airlines which doesn't have a dedicated thread. For example questions about check-in desks, the Miniport service, fast-track security, care points, etc... could be asked here if they are directly or indirectly related to TK.
TK in Istanbul Airport: Thread #2 - Lounges
This is the thread dedicated for lounges and questions about the TK lounges at Istanbul Airport. Sleeping rooms in the lounge could be discussed in the third thread as it's mainly related to longer connections. Please do refer to the respective threads in the Europe forum for other contract lounges at Istanbul Airport and PriorityPass lounges.
TK in Istanbul Airport: Thread #3 - Stopover Hotel, Touristanbul, Sleeping Rooms
This is the thread for passengers booked a long connection. The thread has a guide that would give basic information about the free city tour, the stopover hotel option for eligible passengers as well as the sleeping rooms in the lounges in Istanbul Airport. For issues onlyrelated hotel suggestions refer to the Europe forum.
TK in Istanbul Airport: Thread #4 - Transferring/Transit at Istanbul Airport
This is the thread were you could ask your questions about any type of transfer at Istanbul Airport. Such as what to do within a xxx hour layover, or facilities at the transfer area directly related to transit issues. Also questions related to transfer security, immigration in single/seperate tickets could be discussed here. As well as what to do in case of misconnections. The transfer hotel where passengers could access by paying: YOTEL has a dedicated thread where you could find here.
TK in Istanbul Airport: Thread #5 - Miles&Smiles Card Pickup at Istanbul Airport
If you want to pickup your Miles&Smiles card in Istanbul Airport, please consult this thread where you would be able to find the locations of the card print points for Miles&Smiles members.

There are also threads not only related to the TK pax but to all passengers traveling from Istanbul Airport. These take place in the Europe forum.

Istanbul Airport Master Thread
For any question related to the airport instead of TK ( facilities, pay-to-use services not related to TK, transportation, rental car services, hotel services, non-TK lounges ) please consult this thread in the Europe forum. Also please discuss, Flightradar24 related ADS-B issues, delays related to the airport here, unless it's a direct TK issue.
PriorityPass Lounges in Istanbul Airport
There is no PriorityPass Lounges at Istanbul Airport at the moment. However, I would update this thread when there is an available lounge for PriorityPass at the airport.

I (ISTFlyer) have removed the FAQ's as they are now all answered in the respective WIKI sections of the respective forums.
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TK operations from "Istanbul Airport" aka Istanbul New Airport (ISL/IST)

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Old May 1, 2019, 8:50 am
  #736  
 
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
Originally Posted by Barb111
Still be verified review on Skytrax....Someone said it took 3 hours and 15 minutes to walk between two points in the airport...WHAT?
I googled the average/preferred walking pace and that’s 5km/h. I’m not sure what the furthest distance at IST actually is, but would guess 1.5 km or so. So leaving moving walkways out of this thought experiment, this person...

A - has INCREDIBLY bad sense of direction and zig-zagged through the airport roughly ten times.

B - walks at roughly 0.5 km/hour, ten times slower than the average human.

C - is a gopherus tortoise. Google says they can move up to 0.48 km/h, which would work out.

D - is the world’s slowest mammal, a three-toed sloth. Fast enough to bring them to a gate about 500m away in 3h15m.

E - writes inaccurate reviews

take your pick!


Last edited by gr8pirate; May 1, 2019 at 9:13 am
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Old May 1, 2019, 8:51 am
  #737  
 
Join Date: Aug 2014
Location: Stockholm, Sweden
Posts: 115
Originally Posted by htb
Does anyone know if this is real information? According to https://www.flightradar24.com/data/a...s/ist/arrivals basically all flights to "IST" after 8 pm get diverted to "ISL". I'm looking at data from May 1st.

HTB.
I looked too and FR24 is showing that pretty much all flights for several days back have been diverted to ISL. Can this really be accurate? Does anyone know? Tried to verify by pressing ”play” at FR24 for the diverted flights but the button is grayed out for all (?) diverted flights. Were all these hundreds of flights really diverted to Ataturk or is there just something wrong with FR24?

I’m anxiously awaiting my first flight to new IST in about a week. Have an overnight stay and had originally booked Renaissance Polat but changed it to Hampton near the new airport (for about the same price per night). Will be really annoyed if we get diverted to Ataturk
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Old May 1, 2019, 9:13 am
  #738  
 
Join Date: Feb 2019
Programs: None
Posts: 34
gr8pirate, Love the name by the way. My bet it is a combination of all three!
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Old May 1, 2019, 9:55 am
  #739  
 
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
Originally Posted by htb
Does anyone know if this is real information? According to https://www.flightradar24.com/data/a...s/ist/arrivals basically all flights to "IST" after 8 pm get diverted to "ISL". I'm looking at data from May 1st.

HTB.
While Flightradar is great, it is not perfect
Maybe it is an error in their database, but they currently confuse ISL and IST sometimes. Here's the playback for a supposedly diverted flight.
Don't worry, the new airport is working really well!


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Old May 1, 2019, 12:16 pm
  #740  
 
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
Originally Posted by SFOTraveler1984

While Flightradar is great, it is not perfect
Does it show ground movement at IST? My plane finder app has aircraft ‘drop off’ just before landing.
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Old May 1, 2019, 12:18 pm
  #741  
 
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
Originally Posted by gr8pirate


Does it show ground movement at IST? My plane finder app has aircraft ‘drop off’ just before landing.
Same for Flightradar, but I noticed they have shown ground movement for some hours during the last days. Maybe they're testing it?
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Old May 1, 2019, 12:45 pm
  #742  
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
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Originally Posted by SFOTraveler1984

Same for Flightradar, but I noticed they have shown ground movement for some hours during the last days. Maybe they're testing it?
AFAIK, the ADS-B device is owned by a person individually which means that he opens and closes the device whenever he wants.
By meaning "whenever he wants", I mean that probably he is a worker at the airport and he takes his device back home after his shift has ended.
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Old May 1, 2019, 6:24 pm
  #743  
 
Join Date: Apr 2019
Posts: 11
Originally Posted by ChrisLi
Departure
When you entered via Entrance 5, pass through Turkish airline check-in then it is the fast track immigration + security

Arrival
There are 2 immigration area, 1 is for fast track (right) and the other side (left) is for everyone else.
Of Turkish Airline it's on the left of the fast track area
Hi, does that mean it is faster to use the Turkish Airline Lane than the Fast Track Lane to get out since I am flying business both on my incoming and outgoing flights ?
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Old May 1, 2019, 7:16 pm
  #744  
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
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Originally Posted by avrionis
Hi, does that mean it is faster to use the Turkish Airline Lane than the Fast Track Lane to get out since I am flying business both on my incoming and outgoing flights ?
Sometimes the regular lane is empty and there is no need to use the fast-track; on the other hand, sometimes the regular lane is crowded and the fast track would save a lot of time.
It really depends on the specific day and time you are going to arrive/depart.
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Old May 1, 2019, 11:03 pm
  #745  
 
Join Date: Jun 2018
Programs: TK Elite
Posts: 246
right now ground movement is shown on FR24.
axxoo25 is offline  
Old May 1, 2019, 11:48 pm
  #746  
 
Join Date: Dec 2015
Location: YVR/YUL/LHR/HKG
Programs: TK Gold
Posts: 577
For some reason, it seems like they only have ground signal in IST day time. Anytime in midnight for IST, they aren't showing anything on flightradar24
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Old May 1, 2019, 11:50 pm
  #747  
 
Join Date: Jun 2010
Location: LAX
Programs: UA 1K,AA PL Pro, Delta Plat, Bonvoy Platinum
Posts: 96
Originally Posted by ISTFlyer
AFAIK, the ADS-B device is owned by a person individually which means that he opens and closes the device whenever he wants.
By meaning "whenever he wants", I mean that probably he is a worker at the airport and he takes his device back home after his shift has ended.
You mean turns on and off?
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Old May 2, 2019, 1:13 am
  #748  
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Yes that is what he meant, as it is a literal translation from how it would be said in Turkish. As for whether fast track is actually faster the above explanation is correct and no different than anywhere else in the world.
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Old May 2, 2019, 10:14 am
  #749  
 
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
Originally Posted by avrionis
Hi, does that mean it is faster to use the Turkish Airline Lane than the Fast Track Lane to get out since I am flying business both on my incoming and outgoing flights ?
there are two fast track lanes to immigration - one provided by TK, one provided by the airport.
Does this mean that TK Business pax can use airport fast track lane as well?
I assumed the airport fast track lane is only for IGA Pass holders...
would be good to know for next time as the TK fast track lane was closed when I was there last time.
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Old May 2, 2019, 2:04 pm
  #750  
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Originally Posted by SFOTraveler1984

there are two fast track lanes to immigration - one provided by TK, one provided by the airport.
Does this mean that TK Business pax can use airport fast track lane as well?
I assumed the airport fast track lane is only for IGA Pass holders...
would be good to know for next time as the TK fast track lane was closed when I was there last time.
The airport fast track is only available for IGA Pass holders and passengers holding Elite status or traveling on Business Class on those airlines that contracts the service.
ISTFlyer is offline  


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