E+ upgrades validity
May 22, 2018 | 2:05 am
#1
Original Poster
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 18,314
E+ upgrades validity
I understand that for each E+ year I get two free upgrades. (Subject to etc etc). I've never been able to use the privilege, but I'm resolved to keep trying 
Logic suggests validity ]for each pair of upgrades would be my Elite year (July for me), rather than a calendar year: but logic sometimes goes out of the window in M&S-world, so I'm posting to check .....
Cheers!
Logic suggests validity ]for each pair of upgrades would be my Elite year (July for me), rather than a calendar year: but logic sometimes goes out of the window in M&S-world, so I'm posting to check .....
Cheers!
May 22, 2018 | 2:34 am
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: IB+ Gold, TK E+, Hyatt Globalist, Marriott LTP, IHG Diamond
Posts: 14,210
Elite year.
You can also book upgrades BEFORE their expiry for use AFTER the end of your elite year, but you cannot make any further changes once the upgrade certificates have expired.
You can also book upgrades BEFORE their expiry for use AFTER the end of your elite year, but you cannot make any further changes once the upgrade certificates have expired.
May 22, 2018 | 5:16 pm
#3
Join Date: Dec 2011
Location: DTW
Programs: TK E+, WY, Radisson R
Posts: 2,359
The scenario above is called upgrade carry over, now if you want to credit the voucher and change upgrade routing, this would require voucher re-deposit and re-use, with $25 fee, just like miles. Obviously if it's expired and you re-deposit, the voucher will be invalid.
p.s. If you ever have to do this, please try to get it done at competent ticketing office, rather than over the phone.
May 23, 2018 | 1:26 am
#4
Original Poster
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 18,314
I thought these "certificates' were like the (to me, useless) e-vouchers Lufthansa hands out then rips away two years later, so I never gave them much attention.
There's talk of "certificates", but i'm guessing these don't exist outside figurative use. There's not even any mention of upgrade instrument on my profile page, sonI'm not sure how to keep track of them. At leas Lufthansa logs the arrival of e-vouchers and they are displayed prominently on profiles.
May 23, 2018 | 1:37 am
#5
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: IB+ Gold, TK E+, Hyatt Globalist, Marriott LTP, IHG Diamond
Posts: 14,210
Once the voucher expires you can still make changes to your upgraded reservation, provided the new reservation has J fares/seats available and the upgraded segment(s) don't change, it can even be re-routed, as long as the first 2 conditions meet.
The scenario above is called upgrade carry over, now if you want to credit the voucher and change upgrade routing, this would require voucher re-deposit and re-use, with $25 fee, just like miles. Obviously if it's expired and you re-deposit, the voucher will be invalid.
p.s. If you ever have to do this, please try to get it done at competent ticketing office, rather than over the phone.
The scenario above is called upgrade carry over, now if you want to credit the voucher and change upgrade routing, this would require voucher re-deposit and re-use, with $25 fee, just like miles. Obviously if it's expired and you re-deposit, the voucher will be invalid.
p.s. If you ever have to do this, please try to get it done at competent ticketing office, rather than over the phone.
P.S. Unfortunately you might not know you have a incompetent ticketing office until it's too late!!
May 24, 2018 | 5:40 pm
#6
Join Date: Dec 2011
Location: DTW
Programs: TK E+, WY, Radisson R
Posts: 2,359
This thread has some valuable information.
Elite Plus upgrade voucher
2 things I can't confirm and they seems to be against TK's rules, although just like Turkey, rules get bent all the time
1. Some were able to get TK to release J seats when there's none.
2. Some were able to upgrade 2 segments AAA-IST-BBB with stopovers over 24 hours, when you upgrade AAA-BBB, they're supposed to be the shortest possible connections, check award bookings as examples for your city pairs.
Elite Plus upgrade voucher
2 things I can't confirm and they seems to be against TK's rules, although just like Turkey, rules get bent all the time
1. Some were able to get TK to release J seats when there's none.
2. Some were able to upgrade 2 segments AAA-IST-BBB with stopovers over 24 hours, when you upgrade AAA-BBB, they're supposed to be the shortest possible connections, check award bookings as examples for your city pairs.
May 25, 2018 | 12:18 am
#7
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,884
2. Never heard about this rule (the part I quoted). In fact, I managed to upgrade many times with this rule not interfering.
Last edited by flyerby; May 25, 2018 at 5:00 am
May 25, 2018 | 1:57 am
#8
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: IB+ Gold, TK E+, Hyatt Globalist, Marriott LTP, IHG Diamond
Posts: 14,210
Shortest connection is incorrect. I don't know about a 24+ hour stopover, but I've definitely upgraded the flights I wanted / booked, rather than the shortest possible connection.
Shortest possible connection only applies to the free hotel.
Shortest possible connection only applies to the free hotel.
May 26, 2018 | 11:36 am
#9
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,774
I've heard a few interpretations from TK agents:
1) The flights need to be part of the same fare (so a connection priced end-on-end is not ok, but a stopover on a single fare basis is fine)
2) The flights need to be priced as a connection (/X in fare construction). This interpretation would effectively mean that any connection <24h is ok
I haven't tested the boundaries of either of these interpretations, but as with most things TK, I'd expect YMMV
1) The flights need to be part of the same fare (so a connection priced end-on-end is not ok, but a stopover on a single fare basis is fine)
2) The flights need to be priced as a connection (/X in fare construction). This interpretation would effectively mean that any connection <24h is ok
I haven't tested the boundaries of either of these interpretations, but as with most things TK, I'd expect YMMV