Elite Plus upgrade voucher

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Old Oct 9, 19, 4:16 pm   -   Wikipost
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E+ members receive two upgrade vouchers per membership year that can be used as system wide upgrades. Vouchers are not delivered to E+ status holders in physical or electronic form and only exist on the screens of TK agents. Vouchers are not being automatically issued at present, so it is advisable to call TK in advance to have the vouchers issued before actually confirming any reservations.

You can no longer check for upgrade availability without having an e-ticket number.

A relatively low-risk method of proceeding is therefore...

1) Look for itinerary on TK.com which is selling J class for your specific flight combination. (not the FT shorthand but the actual "J" fare bucket, which is TK's lowest Business Class fare). "I" class (Business reward) can be helpful, but is not necessary or a reliable source of upgrade space.
2) Book Economy class ticket with a reputable USA-based Online Travel Agent that offers a 24-hour cooling off / full refund period
3) Once you have received your e-ticket number, call TK 1-800-874-8875 to process upgrade.

If unsuccessful with the E+ upgrade, you can proceed to cancel your economy ticket within the 24-hour cooling off period.

You might be asked to enter a PIN number via an automatic system to access your vouchers - this is the PIN you use to log-on to your TK M&S account.

If you use miles or voucher to upgrade, please check the number of miles you've earned after the flight. The system automatically issues the minimum number of miles (25%) even though you might have had the full economy class prior to the upgrade (you could have indeed earned 100%). The miles are adjusted within 1-2 days after sending a request via the "Feedback Form" on the TK website.
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Old Dec 29, 10, 4:46 am
  #1  
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Join Date: Jan 2006
Location: RIX
Programs: SAS Lifetime Gold, TK*G Elite+, HHonors Diamond, Club Carslon Silver, Sixt Plat, Hertz Gold,
Posts: 1,059
Elite Plus upgrade voucher

Is upgrade voucher for a single segment or whole trip? Say FRA-IST-HKG, no stopovers. Is it 1 or 2 vouchers to upgrade both segments?

Is it possible to use upgrade voucher for a spouse? Single PNR, traveling together.

T&C says literally NO
http://www.turkishairlines.com/en-IN...lite_plus.aspx
Free upgrades on any Turkish Airlines flights:
As an Elite Plus card holder, your loyalty will be granted with 2 upgrades within each Elite Plus membership year without redeeming your miles from your account. You may use this privilege on any Turkish Airlines flights you wish, to upgrade your paid Turkish Airlines Economy Class flight to Business Class. Please keep in mind that the upgrades cannot be used by other persons except the Elite Plus card holder.
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Old Dec 29, 10, 4:33 pm
  #2  
 
Join Date: Apr 2007
Location: TSE
Posts: 818
Originally Posted by dabee69 View Post
Is upgrade voucher for a single segment or whole trip? Say FRA-IST-HKG, no stopovers. Is it 1 or 2 vouchers to upgrade both segments?

Is it possible to use upgrade voucher for a spouse? Single PNR, traveling together.

T&C says literally NO
http://www.turkishairlines.com/en-IN...lite_plus.aspx
The vouchers are SWU.
R/T = 2 Vouchers.
No,but you can offer her/him your place
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Old Nov 26, 11, 2:55 pm
  #3  
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No sucess yet

Tried to upgrade a ticket that was booked via travel agent. No luck.

Upgrade didin't go through because TK system didn't see the ticket. It was pure TK ticket. 235 with only TK coded and operated flights. J class used for Elite Plus upgrades was available. After almost an hour with 2 different agents on the phone, they said that should be possible at TK office.

Went to the local TK office, spent another 30 mins and the result was the same. Interestingly enough, TK office would have been able to upgrade those tickets for miles. I politely refused because I want to use vouchers and I don't have enough miles to upgrade R/T.

Is there any kind of written proof that upgrade vouchers are SWU, i.e. R/T = 2 vouchers. I had a discussion with TK already because one direction includes a night in IST (19h between the flights).

I cancelled the ticket for the time being. I will try to book a ticket from TK directly and upgrade then.
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Old Nov 26, 11, 4:40 pm
  #4  
 
Join Date: Sep 2008
Location: ACC
Programs: milesandsmiles elite+
Posts: 70
I haven't used the E+ upgrade benefit, yet. But with TK anything is possible. My suggestion would be to establish a good relationship with the managers of the local TK office: request kindly. They have contacted IST on my behalf a number of times and suddenly my full route upgrades are magically processed.
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Old Nov 27, 11, 3:37 am
  #5  
tcm
 
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Originally Posted by accrapolo View Post
I haven't used the E+ upgrade benefit, yet. But with TK anything is possible. My suggestion would be to establish a good relationship with the managers of the local TK office: request kindly. They have contacted IST on my behalf a number of times and suddenly my full route upgrades are magically processed.
Good advice. Last time I asked TK CS I was told that the upgrade vouchers are per leg. However, I also know people that have used theirs as SWUs. So as you say anything is possible with TK. Having contact with local TK managers in outstations can be very beneficial when dealing with TK. One can start by taking him/her out for lunch
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Old Nov 27, 11, 4:10 am
  #6  
 
Join Date: Oct 2001
Location: Pampanga, Philippines
Programs: TK Elite Plus, FB Platinum, Emirates
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I had one full route upgrade, posted first segment as Y and second as something else . At least wrongly processed for sure.

But anything can happen with TK indeed...
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Old Nov 27, 11, 5:08 am
  #7  
 
Join Date: Sep 2008
Location: ACC
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Originally Posted by tcm View Post
Good advice. Last time I asked TK CS I was told that the upgrade vouchers are per leg. However, I also know people that have used theirs as SWUs. So as you say anything is possible with TK. Having contact with local TK managers in outstations can be very beneficial when dealing with TK. One can start by taking him/her out for lunch
Spoken like a true TK country manager
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Old Nov 27, 11, 9:32 pm
  #8  
 
Join Date: Oct 2001
Location: Pampanga, Philippines
Programs: TK Elite Plus, FB Platinum, Emirates
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Originally Posted by tcm View Post
One can start by taking him/her out for lunch
There is an outstanding invite for the one who will be based at the long rumored new Asian destination.

Unfortunately the staff at my home port are completely inflexible and stick to the word of the fare rules.

I was just recently moved to a more convenient flight ex-BKK on a ticket that said NO CHANGES/NONREF/NONENDO. I just asked for a BP for the later flight when the earlier one opened since OLCI didn't work so I could go to the lounge... "What if I just put you on this flight?" I don't think it's changeable... "sure no problem sir". And a very nice hotel (not Air Boss or CY...) provided at IST.
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Old Nov 28, 11, 11:01 am
  #9  
 
Join Date: Apr 2007
Location: TSE
Posts: 818
Originally Posted by dabee69 View Post
Tried to upgrade a ticket that was booked via travel agent. No luck.

Upgrade didin't go through because TK system didn't see the ticket. It was pure TK ticket. 235 with only TK coded and operated flights. J class used for Elite Plus upgrades was available. After almost an hour with 2 different agents on the phone, they said that should be possible at TK office.

Went to the local TK office, spent another 30 mins and the result was the same. Interestingly enough, TK office would have been able to upgrade those tickets for miles. I politely refused because I want to use vouchers and I don't have enough miles to upgrade R/T.

Is there any kind of written proof that upgrade vouchers are SWU, i.e. R/T = 2 vouchers. I had a discussion with TK already because one direction includes a night in IST (19h between the flights).

I cancelled the ticket for the time being. I will try to book a ticket from TK directly and upgrade then.
Thanks for this post!

I'm in the same position you were in.Booked a ticket with a TA in Europe and intend to upgrade with my vouchers at the local TK office
I tempt to say '' I'm wound up to a high pitch ''what will happen

I really don't understand why the TK system wasn't able to see your ticket,despite the booking reference AND their own airline reference
For me,it sounds like a lame excuse.

Maybe some of the others have an explanation for that
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Old Nov 30, 11, 2:04 pm
  #10  
 
Join Date: Jan 2011
Location: Europe
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Originally Posted by moeser View Post
Thanks for this post!

I'm in the same position you were in.Booked a ticket with a TA in Europe and intend to upgrade with my vouchers at the local TK office
I tempt to say '' I'm wound up to a high pitch ''what will happen

I really don't understand why the TK system wasn't able to see your ticket,despite the booking reference AND their own airline reference
For me,it sounds like a lame excuse.

Maybe some of the others have an explanation for that
Could be incompetent agent just blaming some random things or could be communication problem between systems. I have experienced this with Expedia and TK. Always book with TK directly!

What comes to the upgrade vouchers theres no definite answer. Agents can apparently use their own discretion. It's not so precise with TK
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Old Dec 1, 11, 12:50 am
  #11  
 
Join Date: Apr 2007
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Originally Posted by joorinainen View Post
Could be incompetent agent just blaming some random things or could be communication problem between systems. I have experienced this with Expedia and TK. Always book with TK directly!

What comes to the upgrade vouchers theres no definite answer. Agents can apparently use their own discretion. It's not so precise with TK
True.
Like it is with TK,hope for the best and expect the worse
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Old Jan 8, 12, 1:04 am
  #12  
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Thumbs up Success!

Originally Posted by dabee69 View Post
I cancelled the ticket for the time being. I will try to book a ticket from TK directly and upgrade then.
Booked directly Comfort class which would have been fine to fly in case upgrade fails. ~30 minutes at local TK office, they called IST couple of times, looked into manuals and did some other activities. SUCCESS! 1 RT = 4 flights, all upgraded to J with Elite Plus vouchers.

I am very happy about having confirmed J on the long flight to LAX.
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Old Jan 8, 12, 9:39 am
  #13  
 
Join Date: Jan 2011
Location: Europe
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Originally Posted by dabee69 View Post
Booked directly Comfort class which would have been fine to fly in case upgrade fails. ~30 minutes at local TK office, they called IST couple of times, looked into manuals and did some other activities. SUCCESS! 1 RT = 4 flights, all upgraded to J with Elite Plus vouchers.

I am very happy about having confirmed J on the long flight to LAX.
Thank you for the information dabee69! Im sure there is lot of E+ members which would like to know more about these almost mythical vouchers!

Did you check before your flight(s) that Z-class had availability? Quick checking around with Expertflyer shows totally random behavior of Z and in some routes it's not even listed all the times(try BKK).
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Old Jan 8, 12, 8:19 pm
  #14  
 
Join Date: Jan 2011
Location: Europe
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I would also like to know if these vouchers stack up if you don't use them within a year of your Elite+ membership. TK's website doesn't do anything else than get's you angry. I mean how hard could it be to write these things up on their website. Even the booklet which comes with the card doesn't explain these vouchers.
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Old Jan 10, 12, 10:50 pm
  #15  
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Originally Posted by joorinainen View Post
Did you check before your flight(s) that Z-class had availability? Quick checking around with Expertflyer shows totally random behavior of Z and in some routes it's not even listed all the times(try BKK).
Elite Plus upgrades book into J. Points upgrades and rewards book into I.

Generally J has much better availability than I.
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