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-   -   E+ upgrades validity (https://www.flyertalk.com/forum/turkish-airlines-miles-smiles/1910546-e-upgrades-validity.html)

IAN-UK May 22, 2018 2:05 am

E+ upgrades validity
 
I understand that for each E+ year I get two free upgrades. (Subject to etc etc). I've never been able to use the privilege, but I'm resolved to keep trying :)


Logic suggests validity ]for each pair of upgrades would be my Elite year (July for me), rather than a calendar year: but logic sometimes goes out of the window in M&S-world, so I'm posting to check .....

Cheers!

craigthemif May 22, 2018 2:34 am

Elite year.

You can also book upgrades BEFORE their expiry for use AFTER the end of your elite year, but you cannot make any further changes once the upgrade certificates have expired.

vincewy May 22, 2018 5:16 pm


Originally Posted by craigthemif (Post 29780565)
Elite year.

You can also book upgrades BEFORE their expiry for use AFTER the end of your elite year, but you cannot make any further changes once the upgrade certificates have expired.

Once the voucher expires you can still make changes to your upgraded reservation, provided the new reservation has J fares/seats available and the upgraded segment(s) don't change, it can even be re-routed, as long as the first 2 conditions meet.

The scenario above is called upgrade carry over, now if you want to credit the voucher and change upgrade routing, this would require voucher re-deposit and re-use, with $25 fee, just like miles. Obviously if it's expired and you re-deposit, the voucher will be invalid.

p.s. If you ever have to do this, please try to get it done at competent ticketing office, rather than over the phone.

IAN-UK May 23, 2018 1:26 am


Originally Posted by craigthemif (Post 29780565)
Elite year.

You can also book upgrades BEFORE their expiry for use AFTER the end of your elite year, but you cannot make any further changes once the upgrade certificates have expired.


Originally Posted by vincewy (Post 29783426)
Once the voucher expires you can still make changes to your upgraded reservation, provided the new reservation has J fares/seats available and the upgraded segment(s) don't change, it can even be re-routed, as long as the first 2 conditions meet.

I'm grateful for your helpful responses. I should perhaps have searched the forum more diligently, so thanks for indulging my laziness.

I thought these "certificates' were like the (to me, useless) e-vouchers Lufthansa hands out then rips away two years later, so I never gave them much attention.

There's talk of "certificates", but i'm guessing these don't exist outside figurative use. There's not even any mention of upgrade instrument on my profile page, sonI'm not sure how to keep track of them. At leas Lufthansa logs the arrival of e-vouchers and they are displayed prominently on profiles.

craigthemif May 23, 2018 1:37 am


Originally Posted by vincewy (Post 29783426)
Once the voucher expires you can still make changes to your upgraded reservation, provided the new reservation has J fares/seats available and the upgraded segment(s) don't change, it can even be re-routed, as long as the first 2 conditions meet.

The scenario above is called upgrade carry over, now if you want to credit the voucher and change upgrade routing, this would require voucher re-deposit and re-use, with $25 fee, just like miles. Obviously if it's expired and you re-deposit, the voucher will be invalid.

p.s. If you ever have to do this, please try to get it done at competent ticketing office, rather than over the phone.

Good to know. Thanks. (although presumably hard / expensive to have the underlying economy ticket equally as flexible)

P.S. Unfortunately you might not know you have a incompetent ticketing office until it's too late!!

vincewy May 24, 2018 5:40 pm

This thread has some valuable information.

https://www.flyertalk.com/forum/turk...e-voucher.html

2 things I can't confirm and they seems to be against TK's rules, although just like Turkey, rules get bent all the time

1. Some were able to get TK to release J seats when there's none.
2. Some were able to upgrade 2 segments AAA-IST-BBB with stopovers over 24 hours, when you upgrade AAA-BBB, they're supposed to be the shortest possible connections, check award bookings as examples for your city pairs.

flyerby May 25, 2018 12:18 am


Originally Posted by vincewy (Post 29791418)
...
1. Some were able to get TK to release J seats when there's none.
2. ..., when you upgrade AAA-BBB, they're supposed to be the shortest possible connections, ...

1. There’s no rule here. TK can do whatever they want. I had a flight which for months didn’t have J class availability and a few days before the flight they release a few J class seats.
2. Never heard about this rule (the part I quoted). In fact, I managed to upgrade many times with this “rule” not interfering.

craigthemif May 25, 2018 1:57 am

Shortest connection is incorrect. I don't know about a 24+ hour stopover, but I've definitely upgraded the flights I wanted / booked, rather than the shortest possible connection.

Shortest possible connection only applies to the free hotel.

PVDtoDEL May 26, 2018 11:36 am

I've heard a few interpretations from TK agents:

1) The flights need to be part of the same fare (so a connection priced end-on-end is not ok, but a stopover on a single fare basis is fine)
2) The flights need to be priced as a connection (/X in fare construction). This interpretation would effectively mean that any connection <24h is ok

I haven't tested the boundaries of either of these interpretations, but as with most things TK, I'd expect YMMV


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