Apr 18, 2014, 2:56 am
Last edit by: frudd38
TK webpage with details on seat reservation.
Seats on Turkish Airlines can be reserved in the following ways:
1. For long-haul international flights, seat selection is available starting 100 days before departure for economy and 355 days for business class. Seats can be selected through the call center, the "Manage Booking" section on the website or the “My Flights” section on the mobile app.
2. Extra legroom seats in economy are charged for and can be reserved 355 days in advance.
3. If you have booked your flight within the 100 days window (355 for business class) you can select seats online during the booking process.
4. If you have not pre-booked seats you can do so during the online check in process.
5. For domestic economy flights that are not part of a longhaul itinerary, TK flights are open for seat reservations 24 hours before departure.
USA contact # 800-874-8875
Seats on Turkish Airlines can be reserved in the following ways:
1. For long-haul international flights, seat selection is available starting 100 days before departure for economy and 355 days for business class. Seats can be selected through the call center, the "Manage Booking" section on the website or the “My Flights” section on the mobile app.
2. Extra legroom seats in economy are charged for and can be reserved 355 days in advance.
3. If you have booked your flight within the 100 days window (355 for business class) you can select seats online during the booking process.
4. If you have not pre-booked seats you can do so during the online check in process.
5. For domestic economy flights that are not part of a longhaul itinerary, TK flights are open for seat reservations 24 hours before departure.
USA contact # 800-874-8875
my Aeroplan-booked TK flights opened up
I entered Name + TK PNR
Took me to another page to enter Last Name + Ticket #
After that I can choose the seats (still not too smooth, can't just hit Next and Next to choose 2 segments in 1 step)
Did it twice for 1 PNR + 3-pax PNR
I entered Name + TK PNR
Took me to another page to enter Last Name + Ticket #
After that I can choose the seats (still not too smooth, can't just hit Next and Next to choose 2 segments in 1 step)
Did it twice for 1 PNR + 3-pax PNR
Seat Selection [Master Thread]
Jul 23, 2008, 5:49 pm
#1
Original Poster
Join Date: Sep 2007
Location: Purgatory
Programs: Too many to list. Status is a half dozen.
Posts: 9,235
Seat Selection [Master Thread]
I have a *A award booking, and I'm attempting to get seat assignment. So I call Turkish 800 number for the US. I go through the menu, selecting changes to existing reservation. I get the following recorded message, not quite verbatim:
"Our office is presently closed. Our reservations hours are Monday through Friday, 9am to 8:30pm Eastern Standard Time."
As I type this, it is 7:46pm Eastern Daylight right now. I've tried to call twice today. Where else can I call?!
"Our office is presently closed. Our reservations hours are Monday through Friday, 9am to 8:30pm Eastern Standard Time."
As I type this, it is 7:46pm Eastern Daylight right now. I've tried to call twice today. Where else can I call?!
Last edited by ArizonaGuy; Jul 23, 2008 at 5:56 pm
Jul 23, 2008, 11:38 pm
#3
Original Poster
Join Date: Sep 2007
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Jul 25, 2008, 1:20 pm
#4
Join Date: Feb 2007
Location: Florida
Programs: Delta frequent flyer Gold Medallion Status
Posts: 876
Please let us know if you are successful with this. I have tried several times to call Turkish Air in Istanbul with very limited success. In the past I have had much more success with their 800 number here in the US, so I am concerned that it does not seem to be available any longer.
Jul 25, 2008, 3:31 pm
#5
Original Poster
Join Date: Sep 2007
Location: Purgatory
Programs: Too many to list. Status is a half dozen.
Posts: 9,235
I tried once more - today in fact - with the 800 #. I'm hard of hearing and had an extremely difficult time understanding the woman's accent. I gathered something about having to wait until October for seat assignment. My flight is mid January, so I assumed some kind of 90 day rule.
That, or there's an aircraft change. The ANA tool shows the IST-ORD-IST route switching from A343 to A330 on October 24. Thus, my January flight shows A330 with ANA. However, TK website still says A343 for the route regardless of date.
That, or there's an aircraft change. The ANA tool shows the IST-ORD-IST route switching from A343 to A330 on October 24. Thus, my January flight shows A330 with ANA. However, TK website still says A343 for the route regardless of date.
Jul 30, 2008, 3:21 am
#6
Join Date: Jun 2008
Programs: TK Elite Plus, Royal Orchid Plus Gold
Posts: 41
I tried once more - today in fact - with the 800 #. I'm hard of hearing and had an extremely difficult time understanding the woman's accent. I gathered something about having to wait until October for seat assignment. My flight is mid January, so I assumed some kind of 90 day rule.
That, or there's an aircraft change. The ANA tool shows the IST-ORD-IST route switching from A343 to A330 on October 24. Thus, my January flight shows A330 with ANA. However, TK website still says A343 for the route regardless of date.
That, or there's an aircraft change. The ANA tool shows the IST-ORD-IST route switching from A343 to A330 on October 24. Thus, my January flight shows A330 with ANA. However, TK website still says A343 for the route regardless of date.
Choosing a seat other than that, as far as i know, is only available during the booking process.
Jul 30, 2008, 9:39 am
#7
Original Poster
Join Date: Sep 2007
Location: Purgatory
Programs: Too many to list. Status is a half dozen.
Posts: 9,235
You can choose seats starting 24 hours prior flight, online at www.thy.com online cehckin section. You can even print out your boarding pass and just drop your luggage at the counter.
Choosing a seat other than that, as far as i know, is only available during the booking process.
Choosing a seat other than that, as far as i know, is only available during the booking process.
Would also love to know if the route will be switched to A330 in winter, and if not - whether the 3 remaining A340's will be converted to the new C seats by then. (As far as I can tell, as of end of April, 4 out of 7 had been converted.)
Aug 24, 2008, 3:42 pm
#8
Join Date: Jun 2007
Programs: ROP Gold
Posts: 1,292
No other way to reserve a seat other than 24 hrs before?
Anyone has other type of experiences?
Aug 25, 2008, 3:35 am
#9
Original Poster
Join Date: Sep 2007
Location: Purgatory
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According what I've read and what I've been told, seat assignments can't be made more than 100 days prior to the flight. I was told as much when I finally spoke to a TK agent to get C seat assignments together. Agent told me I would need to call back in the first half of October for my January flight.
Aug 25, 2008, 3:47 pm
#10
Join Date: Jun 2007
Programs: ROP Gold
Posts: 1,292
Respomse from Munich Office
The guy actually told me that I could only get a seat request 7 days in advance. But I fly economy of course. Perhaps they have a different set of rules.
But I really found it so hard to believe.
But I really found it so hard to believe.
Aug 25, 2008, 4:41 pm
#11
Join Date: Feb 2003
Location: Southern California, USA
Posts: 1,393
I think that's for intra-Europe. For intercontinental wide-body flights I've usually been able to obtain a seat assignment about 3 months prior to flight departure.
Oct 10, 2008, 2:45 pm
#12
Original Poster
Join Date: Sep 2007
Location: Purgatory
Programs: Too many to list. Status is a half dozen.
Posts: 9,235
Their phone system is a joke. For days I've call the 800 number in the US and any option I select either disconnects me, gives me someone's direct voicemail or rings endlessly.
I finally chose the option "New ticket sales" and was routed to a woman in Turkey, or at least Europe based on the ring, and got the ticket change and seat assignments I wanted. Forget going to the existing reservations / changes options, they'll fail you.
I finally chose the option "New ticket sales" and was routed to a woman in Turkey, or at least Europe based on the ring, and got the ticket change and seat assignments I wanted. Forget going to the existing reservations / changes options, they'll fail you.
Last edited by ArizonaGuy; Oct 10, 2008 at 3:00 pm
Oct 13, 2008, 2:26 am
#13
Join Date: Apr 2007
Location: UK/Australia
Programs: BAEC Silver, UA2MM, QF Platinum, VA Platinum., Volare Executive Club
Posts: 2,512
I am flying TK BOM-IST-LON-IST-BOM (Y class) at the end of this month and so far I have been unable to get seat assignments of any kind. Not through the website and not through talking with agents.
I have been told to wait until a few days before I travel, but surely this is quite unacceptable (and it probably won't happen anyway). The TK website is quite woeful, too.
So, my first impressions of TK are quite bad, and I will probably not book with them again.
How can such an incompetent airline become a member of the Star Alliance? Standards are certainly falling. And Egyptair is next.
I have been told to wait until a few days before I travel, but surely this is quite unacceptable (and it probably won't happen anyway). The TK website is quite woeful, too.
So, my first impressions of TK are quite bad, and I will probably not book with them again.
How can such an incompetent airline become a member of the Star Alliance? Standards are certainly falling. And Egyptair is next.
May 16, 2009, 12:00 pm
#14
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,398
When can I book seats?
I have a return in C booked for next February LHR to CPT...I have rung Turkish and they say I can not book seats...but cannot say when I can...is there a time before when they allow us to book? Tx
May 19, 2009, 2:08 am
#15
Join Date: Aug 2004
Location: London, England
Programs: BA Silver
Posts: 3,772
Yes, TK don't let you book seats until a certain period before the flight. I think it is 90 days before departure but others with more knowledge will know better.