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-   -   Is Global Entry worthwhile? (https://www.flyertalk.com/forum/trusted-travelers/917913-global-entry-worthwhile.html)

wilp888 Nov 12, 2009 12:15 pm


Originally Posted by danielpalen (Post 12810999)
Only fifteen minutes? Alright, I guess I will have a good amount of time to kill... How long did it take for CBP to notify you that you were conditionally approved?

About 2-3 days, can't remember exactly.

milepig Nov 16, 2009 9:30 am

OK. I'm now thoroughly confused about the food thing. I asked at my interview and was told that there was no need to declare it if it was known to be OK to take in.

Yesterday I bought some cookies at NRT, and just checked all four "no" boxes like usual since I know cookies are fine. I was quizzed at the door about what I had bought in duty free, I said "cookies" and she waved me through. Now I realize that I was apparently in danger of losing my GE status?

mre5765 Nov 17, 2009 3:00 pm


Originally Posted by meducate (Post 12743227)
The kiosks in SFO are along the far left wall. There are signs all along the way pointing you in the right direction. I used them after arriving from SYD last week and it was a breeze. I asked the CBP officer if a lot of people used the kiosks and he laughed and said no...and then you're one of the few smart ones!

The CBP at SFO were among the nicest I've used. I showed my receipt at every thresh hold and got a heart felt "thank you sir" each time. ^


Originally Posted by milepig (Post 12826872)
OK. I'm now thoroughly confused about the food thing. I asked at my interview and was told that there was no need to declare it if it was known to be OK to take in.

Yesterday I bought some cookies at NRT, and just checked all four "no" boxes like usual since I know cookies are fine. I was quizzed at the door about what I had bought in duty free, I said "cookies" and she waved me through. Now I realize that I was apparently in danger of losing my GE status?

On CBP forms I stopped declaring candy as food years ago after being told that wasn't food by the U.S. customs. For GE it
does seem to be a gray area. No problem, I will err on the side of caution. Getting a "no" on your receipt is no big deal. I had one after I indicated on the kiosk that I exceeded my personal exemption for purchases. You still get front of line service, and the CBP appreciates honesty.

vkng Nov 19, 2009 8:56 am

To add some more to this thread:

I was conditionally approved in 2-3 days, and got an e-mail after a week stating I had to schedule an appointment within 30 days or risk being rejected from the program. Since I had no specific travel planned yet (I don't live close to a GE airport) I chose a semi-random date at ORD just to get it out of the way. From what I read you can reschedule for any time you want, but you must have an appointment scheduled to avoid being rejected.

I had what I thought was a tight connection at ORD last week and wound up being early, so after I went through customs I stopped by the CBP office and they do accept walk-ins. The officer that interviewed me took his time, but even then it only took maybe 20 minutes max. He looked over my background check, looked at how many times I had entered the country, then asked me the 10 or so questions. After that he put the CBP sticker on my green card (Permanent residents use their green cards instead of passports in the matchine) and gave me a quick walkthrough of the machine and off I went.

Note that you will need to go back into a CBP office to have your new green card scanned into the system when your current one expires. He said this only takes about 5 minutes.

Now I just need to use it, but unfortunately my office will be shutting down within 6 months or so and I don't think I'll have much business travel in the near future... Good timing on my part!

FriendlySkies Nov 19, 2009 3:29 pm

I just got notified that I have been conditionally approved... I will be in Orlando next week, and was wondering if anybody knew where the CBP office is. They said Airside 4, which I am guessing is beyond security. Has anybody been to the MCO CBP office for the Global Entry interview, and if so, how did you get past security? Did CBP take you through security?

notyouraveragejt Nov 21, 2009 2:11 am

ORD Global Entry
 
This upcoming March I am going to Poland via Lot Polish Airlines and I am having to fly into ORD terminal 5 for the first time. Can someone tell me where the Global Entry machines are? Also I am used to DTW where when you exit you just walk up to an officer at a stand and hand over your customs card and answer a couple questions and your either on your way or sent into a secondary room for customs inspection. From reading this topic it sounds like ORD is different set up can someone please explain the process to me at ORD. Thank you in advance.

mre5765 Nov 21, 2009 4:58 am


Originally Posted by vkng (Post 12846609)
I had what I thought was a tight connection at ORD last week and wound up being early, so after I went through customs I stopped by the CBP office and they do accept walk-ins. The officer that interviewed me took his time, but even then it only took maybe 20 minutes max. He looked over my background check, looked at how many times I had entered the country, then asked me the 10 or so questions. After that he put the CBP sticker on my green card (Permanent residents use their green cards instead of passports in the matchine) and gave me a quick walkthrough of the machine and off I went.

Interesting. After my interview at LAX I was not approved, but several weeks later received an approval notice. But I did not have the CBP sticker. I had a long layover at ORD for an international departure, and so went to Global Entry office for the sticker. After a short interview he gave me one for my passport and not my green card. He said that CBP office at ORD at experienced problems with the CBP sticker interfering with the magnetic strip on the green card.

CBP is as consistent as the TSA. :rolleyes: I'm certain someday I'll be hassled for having a CBP sticker on my non-U.S. passport.


Originally Posted by vkng (Post 12846609)
Note that you will need to go back into a CBP office to have your new green card scanned into the system when your current one expires. He said this only takes about 5 minutes.

Good to know; I was wondering how that would work.


Originally Posted by notyouraveragejt (Post 12856730)
This upcoming March I am going to Poland via Lot Polish Airlines and I am having to fly into ORD terminal 5 for the first time. Can someone tell me where the Global Entry machines are?

You head to the U.S. Citizens (left) side of the first arrivals hall. The GE kiosks are at the far left of the U.S. Citizens stations.


Originally Posted by notyouraveragejt (Post 12856730)
Also I am used to DTW where when you exit you just walk up to an officer at a stand and hand over your customs card and answer a couple questions and your either on your way or sent into a secondary room for customs inspection. From reading this topic it sounds like ORD is different set up can someone please explain the process to me at ORD. Thank you in advance.

What you are describing are normal, non-Global Entry procedures that exist at all airports that received scheduled international flights. Have you signed up for Global Entry and been approved? If you have not, you cannot use the Global Entry kiosks. For ORD, people without Global Entry line up at either the Citizens or non-Citizens stands (green card holders at ORD are treated as non-citizens, hence why every green card holder entering via ORD needs Global Entry).


Originally Posted by danielpalen (Post 12848784)
I just got notified that I have been conditionally approved... I will be in Orlando next week, and was wondering if anybody knew where the CBP office is. They said Airside 4, which I am guessing is beyond security. Has anybody been to the MCO CBP office for the Global Entry interview, and if so, how did you get past security? Did CBP take you through security?

Indeed http://www.orlandoairports.net/faq.htm says airside 4 is beyond security. I am guessing that your Global Entry approval letter and appointment will get you through. By any chance do you have an RCC membership? UA might give you a pass. Anyway, try calling the CBP office to see what is up.

Incredible as it may seem, the Sanford airport now has Global Entry (and DEN does not. Bizarre). If the GE office is land side, that might be the path of least resistance for you.

vkng Nov 21, 2009 1:18 pm


Originally Posted by mre5765 (Post 12856976)
For ORD, people without Global Entry line up at either the Citizens or non-Citizens stands (green card holders at ORD are treated as non-citizens, hence why every green card holder entering via ORD needs Global Entry).

This seems to have changed. Non-citizens now get to herd together with citizens again at ORD.

After permanent residents had to get fingerprinted I have seen the following changes at ORD in order of my travel dates:

1) No change, stay with citizens
2) A dedicated permanent resident lane (very fast!)
3) Visitor line
4) Back with citizens

Also, what do you mean by every green card holder entering via ORD needs Global Entry? This seems very false.

meducate Nov 21, 2009 1:47 pm

Best Use So Far
 
I just landed at IAD from LHR and there were hundreds (or more) of people lined up for passport inspection. I went over to the far left, used the machine and was out in about a minute. I clearly would have missed my connecting flight without GE!

On another note, there were THREE of us using the 4 kiosks at one time. Maybe a record?:D

GoingAway Nov 21, 2009 1:53 pm

Wirelessly posted (goingaway's phone: BlackBerry8900/4.6.1.231 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)


Originally Posted by vkng

Originally Posted by mre5765 (Post 12856976)
For ORD, people without Global Entry line up at either the Citizens or non-Citizens stands (green card holders at ORD are treated as non-citizens, hence why every green card holder entering via ORD needs Global Entry).

This seems to have changed. Non-citizens now get to herd together with citizens again at ORD.

After permanent residents had to get fingerprinted I have seen the following changes at ORD in order of my travel dates:

1) No change, stay with citizens
2) A dedicated permanent resident lane (very fast!)
3) Visitor line
4) Back with citizens

Also, what do you mean by every green card holder entering via ORD needs Global Entry? This seems very false.

I would infer they need GE to avoid interminable waits as they are grouped with visitors not US passport holders

vkng Nov 21, 2009 5:40 pm


Originally Posted by meducate (Post 12858684)
On another note, there were THREE of us using the 4 kiosks at one time. Maybe a record?:D

There was a LINE (of maybe 3 people) in ORD waiting to use them!

paule123 Nov 21, 2009 8:49 pm

Worked great at EWR the other day. CBP officer walked up to us using the kiosk, asked if we needed any help. Genuinely happy to see us using the system.

The only glitch was the rope line blocking passage to the kiosk, which I helped myself to undo the rope and put it back. I guess I'm feeling rather bold now that I'm one of the privileged few using GE :D

Skipped ahead of at least two planeloads full of people in the customs hall, first in baggage claim, and outta there...

sfo Nov 21, 2009 9:09 pm

If you declare something using global entry and you get the X on the slip from the machine do you still proceed to the exit where you hand in the slip and if necessary the customs form, I take it you do not have to go to other lines. Also if the global entry kiosks are not working do you go to the Crew/diplomats customs officer?

FriendlySkies Nov 22, 2009 12:48 pm


Originally Posted by mre5765 (Post 12856976)

Indeed http://www.orlandoairports.net/faq.htm says airside 4 is beyond security. I am guessing that your Global Entry approval letter and appointment will get you through. By any chance do you have an RCC membership? UA might give you a pass. Anyway, try calling the CBP office to see what is up.

I called the CBP office when I first found out that I was conditionally approved, and they had said to call when I was at the airport and they would bring me through... When I scheduled the interview, the letter said that the Global Entry Office is through a door in the Terminal B Food Court, before security...

I too find it strange that DEN doesn't have GE. I live in Denver, and it would be very helpful if they had the system there. I have seen some pretty long lines...

MIA-SAT Nov 23, 2009 8:18 am

I waited one week from application to conditional approval. The interview at ORD was brief, about 10 minutes for the fingerprinting and questions. The CBP rep was professional and we spent more time talking about what I do for a living because he found it to be interesting. The CBP office is over in Terminal 5 way to the left side as you go down to the lower level from the inter-terminal train.

I will have my first trial of Global Entry in December, either at IAH or MIA, given that the machines have been empty each time I have seen them, I am feeling pretty good about the $100 charge.


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