It's inside the Fort Street Cargo Facility, see https://www.flyertalk.com/forum/trusted-travelers/1979574-how-get-detroit-nexus-enrollment-center-us-side.html for directions.

Notably, you do have to take Exit 192B, Bridge to Canada/No Re-Entry To USA and stay on the left, it is a double lane exit. When exiting, you're with the semi trucks that entered the US and get right back on the interstate.

Thanks Appreciate the info a LOT

Finally got my nexus card renewed, after 2 long years haha!
the renewal has been conditionally approved since Jul 2023. I never got a chance to set up an appointment, so I was surprised to get a notification that it has been approved!

I'm a Canadian citizen and I was flying back through Pearson connecting on to a Canada flight. I used the Nexus machines but when I got to the agent, he said I had to go see a different agent to get verified. (this was still at primary inspection). When I spoke to the second agent, they asked me for my Nexus card, where I was travelling from, where my final destination was and if my final destination was where I lived. Once I answered these questions I was waved through. Does anyone know if this is just a random check?

Did you do the advance declaration thru Arrive Can? Asking as a data point.

Since you were not sent to secondary it sounds like a somewhat more detailed first inspection. As to randomness, who knows? Since I’ve used Arrive Can, I’ve been waived thru even when I declared food. A welcome change.

No I didn't use ArriveCan as I didn't think that worked with Nexus terminals.

Did you scan your passport when using nexus lanes the first time? IIRC my first time they asked for it to be scanned and if I didn't have it I'd be directed to an agent for verification.

I take whichever queue is shortest.

That used to be the case when GE cost $100 and NEXUS cost $50. Now that they’re both $120, and—I think—show the same on the CC statement (“USCUSTOMS TRUSTEDTRAVELER”), can they tell the difference?

That's an interesting point, although they still explicitly say that NEXUS isn't covered. Mine isn't due for renewal, so I won't be able to test this for the group for a while. Hopefully, by the time I renew, they will have changed the policy.
https://global.americanexpress.com/c...entry/platinum

hope this helps, just applied for Nexus while having GE.
https://cimg5.ibsrv.net/gimg/www.fly...61dbd9e8e6.jpg

not sure if this will trigger my credit or not. ill update later.

I can't find the posts, but people here have confirmed American Express will reimburse the NEXUS application fee, all they see is a $120 charge from US CBP.

I also got this answer from Amex Customer Service but I can't renew my Nexus until 2028:

IIRC Amex als:p reimbursed it when NEXUS was $50.

Now that Global Entry, NEXUS, and SENTRI prices have been "harmonized" at $120, there have been multiple reports on FlyerTalk of people getting the Amex credit when getting or renewing NEXUS or SENTRI; apparently Amex only gets the vendor and amount, so the charges now look the same to their system. Obviously this could change in the future, but even so the original poster was asking whether to renew GE before applying for NEXUS -- and a GE credit would apply to the GE renewal.

Chase definitely didn't reimburse it before they added it explicitly (IIRC, a couple or so years ago, when they launched the Aeroplan card - I got reimbursed in March 2022).

Did Amex actually previously reimburse? I know we charged the last one to VentureX in July 2022 and they didn't reimburse either. My understanding is reports had said Amex was not doing it, which is why we tried on the Cap1 card.