skiladyldp

cheltzel- you were right, I checked my reservation and I was able to edit my traveler information to include this. United did not tell me this and I did ask. Great now when my husband gets his interview 7/10 ( unless he snaggs a sooner date) I will know all the places to put this number in.

Virginia

pseudoswede

If you already have existing reservations prior to receiving your KTN, you will need to call UA reservations and ask them to add your KTN to any existing reservation you have. Adding it to your UA profile will only work for new ticket purchases after updating.

http://www.flyertalk.com/forum/unite...rs-2016-a.html

skiladyldp

pseudoswede-thank you for your information. I did call them and asked them to update my profile and my existing reservations. They only updated my profile but I went into my existing reservations and put it in myself. When I call them to update my husband's profile I plan on double checking. Once I put it in my upcoming reservation, I could see that it showed up on my United reservation-outbound and also automatically showed up on my return with SAS.

cheltzel

I know this is my total paranoia talking, but If you have not checked your profile, I would check to make sure the KTN/Pass ID was added there as well.

mdosu

congrats, you're the first reported 5/17 applicant to get system conditional approval.

I'm next! (5/18)

myMI_USA

I am also 5/18

Starfish

Hi - I signed up on 5/17 at approx 8 PM CST.

I live in a state that doesn't have a Global Entry office. I had received a travel newsletter that a local TA is hosting a global entry interview site for 5 days next week and that the cutoff to sign up was on 5/18. I signed up that night when I could grab my passport.

I am still pending. I did call yesterday to the travel agency and there are still a few slots open for interviews. I am hoping I get conditionally approved by tomorrow and can interview next week when they are in my city.

It seemed like when I signed up, people were getting approved in 7-8 days and then no approvals last week.

PhiloFlyer

5/16 - Applied

6/2 Approved

Lots of international living in the past 5 years. Travel to middle east.

I never got an email. Logged in a few minutes ago and saw I was approved.

gundan

I applied for both my wife & myself just around the same time. I have scheduled an appointment for her some time in the tail end of july. Hopefully something earlier will show up and I can reschedule her.

Wife & my application Submission : 5/18/2016 2100(Eastern)
Conditional approval Granted : 6/2/2016 1712(Eastern)

I am still pending

kbgarris

Interesting story out of PHX...

In any case, I wonder how this will affect PHX wait times now.

mdosu

Nice! First 5/18 applicant to get conditional approval! I am also 5/18^

skiladyldp

cheltzel- I did check it too because I don't trust the airlines to do it. Thank you for your response.

Accidental Scientist

Yes, today! (My original application was March 28th).

The first time I called them they said to give it a bit more time - they said two more weeks. I waited three weeks and called them again. The person I spoke to told me that they were still waiting for the results of my UK background check.

The thing is, the UK background check has to be completed - and passed - before UK citizens are eligible to apply for GOES (when it is passed, you are issued with a code that can "unlock" the application process to start filling it in). My UK background check was completed overnight March 27th - March 28th, hence my application on March 28th. I explained this to the GOES helpdesk person and he told me that the US application system uses that code to access the UK background check for review. For some reason, in my case, the code wasn't linking to my background check so they couldn't review my application. His opinion was that it was an admin error at the UK end, and that I should raise a concern with the UK office.

The UK system is IN BETA. So frustrating. There is no telephone number, just an email address. The first reply was generic and really not helpful. I wrote again asking to whom my written complaint should be addressed to, since the GOES helpdesk were very clear that this was an admin error at the UK end (and I had to pay a separate UK admin fee, which is no problem, but if paying a fee I would expect admin errors to be addressed specifically). 48 hours later the application was conditionally approved and I have scheduled an interview.

I'm not sure what I can advise about chasing along an application where all the admin is on the same side of the Atlantic, but the second person I spoke to - who was ultimately very helpful - was clearly keen to get onto the next caller and didn't want to look up my application. Once he took my application ID and did a security check (asked me to confirm some of my details) his advice became much more specific. If you are not sure whether or not they actually pulled your application to look at while you were on the phone I would say it's worth another call in a couple of weeks - so you can insist it can go "up for review" if necessary, and so you can be certain that they actually looked at your file.

I'm not sure whether those details will be helpful in any way, but I really hope your application gets sorted soon.

2oo3

First-time applicant

Applied: 5/17/2016 7:30pm CDT
Conditionally Approved: 6/3/2016 12pm CDT
Interview: IAH on 7/5/2016

madison8

Found my email in the yahoo spam folder!!

Was your application an original or renewal? Was it a straight Approved or a Conditional Approval?

ps mine was a renewal application and got a conditional approval.