Nexus Renewal Information and Processing Timelines
Sep 5, 2022, 9:56 am
#1426
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
CBP has been very clear about the extension of privileges, but CBSA has been very silent about it.
So yep, I've had no problems with Precheck+GE. The only thing I couldn't find clear info was entry into Canada.
The last info I saw started around here (direct link to post):
Nexus Renewal Information and Processing Timelines
So yep, I've had no problems with Precheck+GE. The only thing I couldn't find clear info was entry into Canada.
The last info I saw started around here (direct link to post):
Nexus Renewal Information and Processing Timelines
https://www.cbsa-asfc.gc.ca/services...ts-eng.html#s3
This aligns with guidance on TTP site which CBSA has outsourced to CBP to handle interaction with end user that privileges are extended during a renewal application in process. Entered Canada with a card printed with a expired date no problem.
Update: The datapoint posted back in March 2022 indicated membership expired in 2019. The extension policy up until recently was 24 months. If the spouse of that poster did attempt to use NEXUS in 2022, it’s likely it would have been truly expired by end of 2021 even with the 24 month renewal extension. That might have led to card being confiscated.
Last edited by seawolf; Sep 5, 2022 at 10:29 am
Sep 5, 2022, 10:10 am
#1427
Join Date: Aug 2016
Location: IAH
Posts: 91
I'll be uber miffed if my card is not here for another month when I have waited over a year to get approval.
Sep 5, 2022, 5:24 pm
#1428
Join Date: Jan 2013
Location: SFO SJC OAK
Programs: A3*G, Marriott Titanium+LTG
Posts: 63
CBSA indicating renewals should be submitted before expiration to retain privileges.
https://www.cbsa-asfc.gc.ca/services...ts-eng.html#s3
https://www.cbsa-asfc.gc.ca/services...ts-eng.html#s3
https://www.cbsa-asfc.gc.ca/prog/nex...ouvel-eng.html
Sep 8, 2022, 9:43 am
#1430
A FlyerTalk Posting Legend
Join Date: Oct 2007
Location: Cleveland, OH
Programs: UA Priemier Gold
Posts: 61,328
mrs_dergon reapplied in late of 2021 (with an expiry of Sept 2021) .... approval email notice just came through today.... more than a year.
Mine, otoh, took less than a month this winter ....
weird
Mine, otoh, took less than a month this winter ....
weird
Sep 8, 2022, 9:21 pm
#1431
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Misread the dates and mine expired last year. Renewed 5/28, conditional approval 9/8. I see interviews open in Detroit but not anything closer right now. Sure would be nice if the conditional changed to approved as above...
Sep 10, 2022, 10:08 pm
#1432
Join Date: Nov 2014
Posts: 7
Posting datapoint
Canadian citizen in Canada
- Card expired in 2018 (I was on a career sabbatical and not travelling)
- Applied for renewal on May 29, 2022
- Conditional approval received on Sept 8, 2022 with interview required
I managed to snag an interview for Oct 22 but am sitting on the website trying to get it a early afternoon appointment on weekends of September 17, 24, or Oct 1. I need to fly to get my interview done but one day return airfare on a discount carrier is under $90.
Meanwhile, my brother and sister in law had their near expired cards renewed within 6-8 weeks with no interview required.
Canadian citizen in Canada
- Card expired in 2018 (I was on a career sabbatical and not travelling)
- Applied for renewal on May 29, 2022
- Conditional approval received on Sept 8, 2022 with interview required
I managed to snag an interview for Oct 22 but am sitting on the website trying to get it a early afternoon appointment on weekends of September 17, 24, or Oct 1. I need to fly to get my interview done but one day return airfare on a discount carrier is under $90.
Meanwhile, my brother and sister in law had their near expired cards renewed within 6-8 weeks with no interview required.
Sep 12, 2022, 1:58 pm
#1433
Join Date: Mar 2009
Location: GEG
Programs: DL DM, IHG PLAT
Posts: 62
My Nexus was due to expire this spring so I reapplied in Sept 2021.
Received conditional approval in Nov 2021 but there were no appointments available.
In July 22, I was able to finally schedule an appointment in Blaine, WA for Jan 23 but last month (Aug 22) noticed an appointment in Detroit that aligned with a trip I had coming up in October so I switched my interview appointment to Detroit.
Last week, I checked my account and noticed I received full approval from the Detroit center earlier that week and my scheduled interview appointment was cancelled. Overall, very glad it finally went through without an interview and don't have to worry about it again for a few more years
Received conditional approval in Nov 2021 but there were no appointments available.
In July 22, I was able to finally schedule an appointment in Blaine, WA for Jan 23 but last month (Aug 22) noticed an appointment in Detroit that aligned with a trip I had coming up in October so I switched my interview appointment to Detroit.
Last week, I checked my account and noticed I received full approval from the Detroit center earlier that week and my scheduled interview appointment was cancelled. Overall, very glad it finally went through without an interview and don't have to worry about it again for a few more years
Sep 12, 2022, 7:35 pm
#1434
Join Date: Jul 2017
Posts: 12
Here's my datapoint:
Expiry: August 2022
Applied for FIRST renewal: August 16, 2021
Full Approval: August 31, 2022 (380 days) (No Interview Required, Letterhead address place of interview: Ottawa Office)
Card Received: September 12, 2022
New expiry date on the system: August 2027
Expiry: August 2022
Applied for FIRST renewal: August 16, 2021
Full Approval: August 31, 2022 (380 days) (No Interview Required, Letterhead address place of interview: Ottawa Office)
Card Received: September 12, 2022
New expiry date on the system: August 2027
Sep 13, 2022, 12:09 pm
#1435
Join Date: Oct 2017
Posts: 78
Datapoint - first NEXUS renewal without changes to citizenships or primary residence but extensive travel in the last five years.
Expiry: July 2023
Renewal application: July 2022
Full approval with no interview required: September 2022 (44 days)
New expiry date: July 2028
Secondary datapoint, earlier in the year ABTC renewal was approved with no interview required within a minute of application.
Expiry: July 2023
Renewal application: July 2022
Full approval with no interview required: September 2022 (44 days)
New expiry date: July 2028
Secondary datapoint, earlier in the year ABTC renewal was approved with no interview required within a minute of application.
Sep 14, 2022, 9:54 am
#1437
Join Date: Aug 2016
Location: IAH
Posts: 91
Expired card is still active and works fine until new card is activated. All the card does is to provide a pointer to signal CBSA systems (and CBP at land crossings) that there should be a NEXUS profile in their system; the profile itself is not on the card. Expiration date printed on the card is merely to reflect the expiration date on the NEXUS profile at the time of previous approval.
This is why when flying to US, the card is not needed at all by CBP (associated passport or facial recognition points to NEXUS profile).
This is why when flying to US, the card is not needed at all by CBP (associated passport or facial recognition points to NEXUS profile).
Sep 14, 2022, 10:50 am
#1438
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
The expired card did not work in 3 different Nexus kiosks in YYZ. After scanning card, it just went into an infinite spin. An agent came by and asked me to walk over to these much smaller white machines and scan it again. Still didn't work so just walked up to an agent at the window and presented my passport. On the way back, the Global Entry kiosk worked fine when I scanned my passport.
I just returned to Canada, landed in YYZ from LAX. Those newish kiosks have been a nightmare for me. My recent experiences included about half a dozen trans border flights during COVID, both using an old and renewed NEXUS card.
I have had everything from:
- successfully tapping my card, going through the motions and being on my way seamlessly;
- both tap feature and scan feature not working, proceeding to general passenger queue;
- tap feature of card not working, but scan of card working, proceeded to NEXUS designated agent;
- tap working, photo being taken, but then getting being told that the system is having problems identifying me, and spitting out a bare-bones customs declaration slip with nothing but my photo and name on it.
The last scenario is what just happened to me yesterday. I tried about four kiosks after that. The tap would work, I'd get the green checkmark on the screen, before instantly displaying a message that the system couldn't identify me. I had taken off my mask and glasses, so I have no idea why. A few passengers were getting through ok, but it seemed like there were more in a similar boat like myself, and frustrated at that. They went around the e-gates where an officer placed a mark on whatever slip they were handed and people went on their way, no questions asked.
After uncrumpling the paper slip that I had jammed into my pocket (thinking it was futile), I decided to try my luck going around the e-gates, hoping to see what the agent would tell me with what I thought was a useless slip. She ticked it like everyone else's and I was on my way. Very strange. It seems like they are still understaffed, and those kiosks seem extremely finicky. Has anyone else experienced the same recently? I have had zero consistency the past six trips.
I have had everything from:
- successfully tapping my card, going through the motions and being on my way seamlessly;
- both tap feature and scan feature not working, proceeding to general passenger queue;
- tap feature of card not working, but scan of card working, proceeded to NEXUS designated agent;
- tap working, photo being taken, but then getting being told that the system is having problems identifying me, and spitting out a bare-bones customs declaration slip with nothing but my photo and name on it.
The last scenario is what just happened to me yesterday. I tried about four kiosks after that. The tap would work, I'd get the green checkmark on the screen, before instantly displaying a message that the system couldn't identify me. I had taken off my mask and glasses, so I have no idea why. A few passengers were getting through ok, but it seemed like there were more in a similar boat like myself, and frustrated at that. They went around the e-gates where an officer placed a mark on whatever slip they were handed and people went on their way, no questions asked.
After uncrumpling the paper slip that I had jammed into my pocket (thinking it was futile), I decided to try my luck going around the e-gates, hoping to see what the agent would tell me with what I thought was a useless slip. She ticked it like everyone else's and I was on my way. Very strange. It seems like they are still understaffed, and those kiosks seem extremely finicky. Has anyone else experienced the same recently? I have had zero consistency the past six trips.
Sep 14, 2022, 2:26 pm
#1439
Join Date: Oct 2017
Programs: NEXUS
Posts: 54
Just a reminder: if anyone has received any kind of Nexus renewal approval (conditional or full) with an approval letter from the Fort Erie enrollment center, please post to let us know.
Sep 14, 2022, 7:11 pm
#1440
Join Date: Aug 2016
Location: IAH
Posts: 91
For sure, and it's probably unrelated to my expired card. Another thing I noticed, of the 20 or more Global Entry kiosks just before the CBP windows at YYZ, only about 5 were actually turned on. All others looked unplugged.
I did, last month. See below:
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