Nexus Renewal Information and Processing Timelines
#841
Join Date: Mar 2021
Programs: nexus
Posts: 2
At no point between the time I applied and the time my application was marked as "Approved" was my application ever given a status of "Conditionally Approved".
I believe TWA884 's explanation is right on the mark.
I believe TWA884 's explanation is right on the mark.
That's a long time they kept you waiting then??
That's kind of why i was asking...because my application status changed within about 1 week (to conditionally approved). i'm surprised your application took 9 months??
#842
Join Date: Jan 2010
Location: YKF/YYZ
Programs: Bonvoy Ambassador Elite, Lifetime Titanium Elite, AC, UA Silver
Posts: 29
Thanks. Wow so that means you applied for renewal in June and for 9 months, your application was sitting in limbo then? and then in march, it got approved?
That's a long time they kept you waiting then??
That's kind of why i was asking...because my application status changed within about 1 week (to conditionally approved). i'm surprised your application took 9 months??
That's a long time they kept you waiting then??
That's kind of why i was asking...because my application status changed within about 1 week (to conditionally approved). i'm surprised your application took 9 months??
Either it has been a super quick 24-48 hour approval or there is a long delay in wating. I had a change to my work situation and did my renewal in October, I'm still pending review. The other 3 members of our family did the renewal at the same time (on a Saturday) and received approvals the next day and new cards were received by the end of the week 5 days later.
Hopefully they start speeding up their review times in anticipation of maybe borders reopening.
#843
Join Date: Jun 2016
Location: YYZ
Programs: NEXUS, Aeroplan, SkyMiles, WestJet, IHG Platinum, IC Ambassador
Posts: 93
Follow-up question about my renewal (which was approved last week):
My original NEXUS card is valid until May of 2021. Should I be expecting my replacement card to arrive any day now (based on my renewal having been approved an no requirement for an interview) or will the card not ship out until closer to my original expiration date?
I looked on the Trusted Traveler website and re-read my renewal approval notification but couldn't find the answer.
My original NEXUS card is valid until May of 2021. Should I be expecting my replacement card to arrive any day now (based on my renewal having been approved an no requirement for an interview) or will the card not ship out until closer to my original expiration date?
I looked on the Trusted Traveler website and re-read my renewal approval notification but couldn't find the answer.
#844
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,441
Follow-up question about my renewal (which was approved last week):
My original NEXUS card is valid until May of 2021. Should I be expecting my replacement card to arrive any day now (based on my renewal having been approved an no requirement for an interview) or will the card not ship out until closer to my original expiration date?
I looked on the Trusted Traveler website and re-read my renewal approval notification but couldn't find the answer.
My original NEXUS card is valid until May of 2021. Should I be expecting my replacement card to arrive any day now (based on my renewal having been approved an no requirement for an interview) or will the card not ship out until closer to my original expiration date?
I looked on the Trusted Traveler website and re-read my renewal approval notification but couldn't find the answer.
#845
Join Date: Jun 2016
Location: YYZ
Programs: NEXUS, Aeroplan, SkyMiles, WestJet, IHG Platinum, IC Ambassador
Posts: 93
Thanks very much for the info. I appreciate you taking the time to respond to my dumb questions.
#846
Join Date: May 2010
Programs: Delta Kryptonium
Posts: 1,144
Last renewal was 3/16 - no interview required.
Nexus expires 3/22 (wife 12/21)
Filed for Nexus renewal yesterday & hoping for no interview required, but since it's been 10 years since the original approval they may want a new picture (although we are over 60 & I look the same). Anyone else have an experience with 10 years of membership and getting no interview required?
Update: 3/26/21 - APPROVED with no interview requirement - so it only took two days from renewal application to approval and my wife & I will be getting new cards with 10 year old pictures.
Update II: 4/6/21 - New cards with 10 year old pictures arrived & were activated (my wife was not happy because she was sick the day that picture was taken!).
Nexus expires 3/22 (wife 12/21)
Filed for Nexus renewal yesterday & hoping for no interview required, but since it's been 10 years since the original approval they may want a new picture (although we are over 60 & I look the same). Anyone else have an experience with 10 years of membership and getting no interview required?
Update: 3/26/21 - APPROVED with no interview requirement - so it only took two days from renewal application to approval and my wife & I will be getting new cards with 10 year old pictures.
Update II: 4/6/21 - New cards with 10 year old pictures arrived & were activated (my wife was not happy because she was sick the day that picture was taken!).
Last edited by rubesl; Apr 8, 2021 at 5:27 am
#847
Join Date: Jul 2009
Location: YWG
Programs: Free Agent
Posts: 1,478
Logged in with the faint hope that appointments could be booked.
Was BEYOND excited to see Zoom interview option... only to be brought back to earth by noting all possible booking options for 1 appointment blanked out until Jan 2022- and probably beyond but I stopped clicking.
Did note a new advisory to have an appt booked by some date in March 2022 or my conditional approval will be cancelled.
Last edited by canolakid; Mar 29, 2021 at 7:12 am Reason: Duplicated, sort of
#849
Join Date: Nov 2002
Location: SFO/SJC -> UME/ARN -> IAD/DCA
Programs: AAPLT, SK/G, A3/G
Posts: 721
If your renewal application is straight forward (Single passport, no major updates), you can most likely get a straight approval
If your renewal application is complicated (Multiple passports, bunch of moves in the last 5 years, bunch of new countries visited), chances are high you are conditionally approved pending an interview.
If your renewal application is complicated (Multiple passports, bunch of moves in the last 5 years, bunch of new countries visited), chances are high you are conditionally approved pending an interview.
#850
Join Date: Jun 2015
Location: syracuse NY
Programs: AA, Jet Blue, Unitedd, Delta, Hilton, Marriot
Posts: 9
My NEXUS card renewal was just approved on March 30th. I applied for renewal on August 4, 2020. My birthday and expiration date was in April 2021. So, seven months from the application date.
My wife applied at the same time as I did. Her renewal was approved in December. Her birthday and expiration date was in January 2021.
Our renewal status was definitely tied into our birthdates. It took some patience.
Both of us did not require an interview
My wife applied at the same time as I did. Her renewal was approved in December. Her birthday and expiration date was in January 2021.
Our renewal status was definitely tied into our birthdates. It took some patience.
Both of us did not require an interview
#851
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640
If your renewal application is straight forward (Single passport, no major updates), you can most likely get a straight approval
If your renewal application is complicated (Multiple passports, bunch of moves in the last 5 years, bunch of new countries visited), chances are high you are conditionally approved pending an interview.
If your renewal application is complicated (Multiple passports, bunch of moves in the last 5 years, bunch of new countries visited), chances are high you are conditionally approved pending an interview.
#852
Join Date: Feb 2007
Location: PacNW (SEA)
Programs: AS, IHG and post-loyal
Posts: 523
Partner filed for Nexus renewal in September, conditionally approved in November; interview required. Now that we have flight #1 booked it seems like no TSA Pre-Check for her either. So that err sucks. Especially since I have that lovely checkmark on my boarding pass but won't be able to use it. Royal PITA.
Are there options for her to be able to get PreCheck or GE in the interim while stuck in Nexus limbo? Or is this just a Catch-22.
Are there options for her to be able to get PreCheck or GE in the interim while stuck in Nexus limbo? Or is this just a Catch-22.
#853
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640
Partner filed for Nexus renewal in September, conditionally approved in November; interview required. Now that we have flight #1 booked it seems like no TSA Pre-Check for her either. So that err sucks. Especially since I have that lovely checkmark on my boarding pass but won't be able to use it. Royal PITA.
Are there options for her to be able to get PreCheck or GE in the interim while stuck in Nexus limbo? Or is this just a Catch-22.
Are there options for her to be able to get PreCheck or GE in the interim while stuck in Nexus limbo? Or is this just a Catch-22.
#855
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640