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-   -   Global Entry Renewal Information and Processing Timelines (https://www.flyertalk.com/forum/trusted-travelers/1426118-global-entry-renewal-information-processing-timelines.html)

drewguy Feb 21, 2021 4:12 pm


Originally Posted by zitsky (Post 33050862)
Does this also mean (more) Zoom interviews for renewals? Tried to find this on mobile but site is being difficult.

Not quite sure what you mean by "more" but I don't think the requirement for a renewal interview has been reduced because of COVID (i.e., it doesn't appear that they're waiving renewal interviews in some cases because of COVID).

It seems like it could be a sensible way to conduct the interviews CBP thinks it needs to do.

As for fingerprints that takes much less time - so maybe using Zoom will free up some appointments to allow for fingerprints where needed.

LosMerengues Feb 28, 2021 4:27 pm

Mine, my wife's and my 3 kids GOES was expiring in Nov and Dec of 2020. Applied for renewal in July 2020. Kids got conditional approval late January 2021 and I made appointments for them early February and got approved at the Ronald Reagan Washington DC center. Me and wife got conditional approval mid February and I set up interview on March 22nd at Ronald Reagan building. When I went there last time for kids appointment, all kids got done in 5 minutes. Not a single soul there except officers sitting there and talking and joking. The Officers at Reagan building are very jovial and easy going. Highly recommend

jmd001 Feb 28, 2021 5:01 pm

Due to my procrastination plus COVID shutdowns, I could not get my passport renewed before my Global Entry expired. And I guessed I could not renew GE with an expired passport. Hence, I did not submit my renewal request until several months after GE expiration. Finally submitted renewal request in Aug 2020.

Received approval (no interview required) a couple of days ago (exactly 200 days from submittal to approval) with no change to my FTN.

For ms. jmd001 (who submitted her renewal request before her GE expired), it took 334 days! I was "happy" with 200. :D

drewguy Mar 3, 2021 6:16 pm


Originally Posted by jmd001 (Post 33068300)
Due to my procrastination plus COVID shutdowns, I could not get my passport renewed before my Global Entry expired. And I guessed I could not renew GE with an expired passport. Hence, I did not submit my renewal request until several months after GE expiration. Finally submitted renewal request in Aug 2020.

Glad it worked out, but you can renew GE even if your passport is expiring shortly - you just update passport info afterwards. I think you can even renew with an expired passport (though I haven't tried that myself!)

leng Mar 7, 2021 7:22 pm

My GE expires on 3/6/22 so I decided to renew on my birthday yesterday to get ahead of the potential delays in processing. Much to my surprise I received an email that my application changed status. I thought the worse that I made a type-o in my application.

I logged in and was surprisingly shocked that i was approved in a bit over 24 hours from submission to notification of approval. Good luck everyone, I should buy a lottery ticket now.

1120 Mar 10, 2021 7:59 am

I applied for renewal on 3/8/21 and received notice of approval (effective 3/9) this morning.

Mrs. 1120 had a similar experience late last year.

seawolf Mar 10, 2021 8:17 am


Originally Posted by zitsky (Post 33052475)
Since a few cell phones have finger print readers it seems possible someone smart could make it work.

Technology for capturing the prints is not the issue. The issue is ensuring the prints captured belong to the Zoom applicant. The prints could have came from someone hiding in the room.

Bill80 Mar 12, 2021 4:38 pm

Finally got full approval for GE renewal on March 10 2021. Applied mid October 2020. Seems like they are making progress with the applications processing times.

Xyzzy Mar 12, 2021 11:12 pm


Originally Posted by Bill80 (Post 33096618)
Finally got full approval for GE renewal on March 10 2021. Applied mid October 2020. Seems like they are making progress with the applications processing times.

I'm about a m:pnth behind you ... I'm hoping I am renewed again soon too...

bchandler02 Mar 15, 2021 12:49 pm

Mine expired in June of 2021. I submitted my renewal back (2nd renewal since I've had it) back in January and got conditionally approved within 2 weeks and an interview required, which surprised me. The last renewal was approved without an interview.

I looked at DFW and IAH to see if there were appointments, and they were all 45-60+ days out. As I was in DFW recently, I checked the day before, and found the afternoon wide open with multiple appointments available, so I grabbed one. They asked me 2-3 basic questions, took my pic and fingerprints, and said I'd get an email within a week. I got the approval email before I got out to the parking garage, and my new GE card in the mail today.

Overall, a pretty simple process except for the scheduling challenges.

Sherab Sherab Mar 17, 2021 12:05 am

My wife, child and I did our first GE interview at an airport location 4 or 6 years ago and mine says expires in 2022 and wife's says expire s in August 2021. She didn't receive any renewal notice or letter although it says you can't renew until Aug of 2020. It has renewal option but when I l click on it it takes me to a page as if she is applying for new GE application and following notice. Can't she renew without an interview, will interview be required? She has zero criminal or any violations. Pls let us know what she should do. Thanks

Program Selection


Acknowledge Application Requirements


https://ttp.cbp.dhs.gov/assets/image...obal-entry.pngThere will be a Background Check

Global Entry is a voluntary program available to those who pass a comprehensive background check and have no disqualifying criminal history.



You may not qualify if any of the following apply ...
  • You provide false or incomplete information on the application
  • You have been convicted of any criminal offense or have pending criminal charges to include outstanding warrants (including driving under the influence)
  • You have been found in violation of customs, immigration, or agriculture regulations or laws in any country
  • You are the subject of an investigation by any federal, state, or local law enforcement agency
  • You are inadmissible to the United States under immigration regulation
  • You have waivers of inadmissibility or parole documentation
  • You cannot satisfy CBP of your low-risk status or cannot meet other program requirements
An Interview is Required

Applicants who are conditionally approved can complete their interviews upon arrival into the United States or by scheduling an appointment for an interview at an Enrollment Center.

Find a Global Entry EoA Location

Find an Enrollment Center

Note: You cannot schedule an interview until your application has been conditionally approved.

By continuing on to apply for this program you acknowledge this notice of a required background check and interview.

bon mot Mar 17, 2021 2:31 pm


Originally Posted by Sherab Sherab (Post 33106324)
My wife, child and I did our first GE interview at an airport location 4 or 6 years ago and mine says expires in 2022 and wife's says expire s in August 2021. She didn't receive any renewal notice or letter although it says you can't renew until Aug of 2020. It has renewal option but when I l click on it it takes me to a page as if she is applying for new GE application and following notice. Can't she renew without an interview, will interview be required? She has zero criminal or any violations. Pls let us know what she should do. Thanks

Program Selection

Acknowledge Application Requirements


https://ttp.cbp.dhs.gov/assets/image...obal-entry.pngThere will be a Background Check

Global Entry is a voluntary program available to those who pass a comprehensive background check and have no disqualifying criminal history.



You may not qualify if any of the following apply ...
  • You provide false or incomplete information on the application
  • You have been convicted of any criminal offense or have pending criminal charges to include outstanding warrants (including driving under the influence)
  • You have been found in violation of customs, immigration, or agriculture regulations or laws in any country
  • You are the subject of an investigation by any federal, state, or local law enforcement agency
  • You are inadmissible to the United States under immigration regulation
  • You have waivers of inadmissibility or parole documentation
  • You cannot satisfy CBP of your low-risk status or cannot meet other program requirements
An Interview is Required

Applicants who are conditionally approved can complete their interviews upon arrival into the United States or by scheduling an appointment for an interview at an Enrollment Center.

Find a Global Entry EoA Location

Find an Enrollment Center

Note: You cannot schedule an interview until your application has been conditionally approved.

By continuing on to apply for this program you acknowledge this notice of a required background check and interview.

No one's crystal ball can foretell how her renewal path will unfold. The site is essentially warning applicants that an interview MAY be required as too many people don't read the fine print. If she is following the RENEWAL link vs the new account link, she won't know the outcome until the fee is paid and a follow-up notice is sent out. If an interview is required, then it is what it is. She'll have plenty of time to schedule the interview as renewals now have a one year grace period from the date of application. Mine was approved in two days - no interview needed.

1KChinito Mar 17, 2021 3:40 pm


Originally Posted by bon mot (Post 33107849)
No one's crystal ball can foretell how her renewal path will unfold. The site is essentially warning applicants that an interview MAY be required as too many people don't read the fine print. If she is following the RENEWAL link vs the new account link, she won't know the outcome until the fee is paid and a follow-up notice is sent out. If an interview is required, then it is what it is. She'll have plenty of time to schedule the interview as renewals now have a one year grace period from the date of application. Mine was approved in two days - no interview needed.

Applicant has two years from conditional approval date to complete enrollment process, https://www.flyertalk.com/forum/show...ferrerid=22732
.

bon mot Mar 17, 2021 3:55 pm


Originally Posted by 1KChinito (Post 33108033)
Applicant has two years from conditional approval date to complete enrollment process, https://www.flyertalk.com/forum/show...ferrerid=22732
.

Perhaps we're referring to different grace periods?


https://cimg3.ibsrv.net/gimg/www.fly...5c44ce28ce.png

Sherab Sherab Mar 17, 2021 4:46 pm


Originally Posted by bon mot (Post 33107849)
No one's crystal ball can foretell how her renewal path will unfold. The site is essentially warning applicants that an interview MAY be required as too many people don't read the fine print. If she is following the RENEWAL link vs the new account link, she won't know the outcome until the fee is paid and a follow-up notice is sent out. If an interview is required, then it is what it is. She'll have plenty of time to schedule the interview as renewals now have a one year grace period from the date of application. Mine was approved in two days - no interview needed.

Why didn't she get renewal notice via phone email or mail? Or they don't send notices saying renewal is due? Again, her GE expires in AUG 2021 and it says can't renew until it is Aug 2020. We learnt of this when we logged in to our GE accounts. Also if she signs up and pay for renewal today, will she get final approval or new GE before AUG 2021 when her GE expires? Or will there be a lapse? Thanks


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