Global Entry Renewal

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Old Aug 16, 19, 3:06 am   -   Wikipost
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Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date. https://help.cbp.gov/app/answers/det...-membership%3F If you are currently approved, your new GE validity will be five years from your next birthday.

If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, American Express Platinum, etc.) Iterestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been. The average time for processing is 7-10 days (excluding government shutdowns) but it is not uncommon to wait 1-2 months.

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number 1552, the grace period has been extended to twelve months.]

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:

Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"

Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you must schedule your Global Entry Interview within 30 days of the date of this letter. You do not have to complete the interview within 30 days. [Update: You need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through GOES (Global Online Enrollment System) [Update: TTP Account] using the user name and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number 1552, the grace period has been extended to twelve months.]

After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this CBP web page for the links].

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

There are several credit cards such as the AMEX Marriott Bonvoy Brilliant that give rebates on the Global Entry fee once every five years.
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Old Feb 16, 19, 6:34 am
  #1006  
 
Join Date: Dec 2005
Programs: DL PM, AA GLD.
Posts: 489
I'm also stuck in renewal purgatory. My GE expired a few days ago (though I applied to renew well before.)

When I go the US in a couple of weeks, I'm assuming I just use the GE kiosk as before? I note the mention of the 6m grace period on here, but can't see it on the CBP website. Didn't want to get there, for the GE machine to tell me no.

Thanks
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Old Feb 16, 19, 7:02 am
  #1007  
 
Join Date: Nov 2009
Programs: DL PM
Posts: 2,826
Originally Posted by rpjepson View Post
I'm also stuck in renewal purgatory. My GE expired a few days ago (though I applied to renew well before.)

When I go the US in a couple of weeks, I'm assuming I just use the GE kiosk as before? I note the mention of the 6m grace period on here, but can't see it on the CBP website. Didn't want to get there, for the GE machine to tell me no.

Thanks
Here's a post that describes how to find the official description of the six month grace period on the CBP web site:

See post number 491 in this thread
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Old Feb 16, 19, 11:53 am
  #1008  
 
Join Date: Aug 2009
Location: Left Coast
Posts: 816
Originally Posted by TWA884 View Post
They are not. Passports are issued by the State Department. Global Entry is issued by the Department of Homeland Security.
I learn something every day. For what it's worth, I applied for GE renewal a couple of weeks ago; it took five days for approval. The new card was received today.
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Old Feb 16, 19, 5:09 pm
  #1009  
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Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/airborne in-between
Programs: United Global Svcs, AA ExecPlat, WN RR, AZ Freccia Alata+, Hilton gold, SPG/Marriot Gold, Hertz Prez
Posts: 3,168
Originally Posted by naumank View Post
Great information. Thanks!

But I'm still curious how my previous applications were approved within a day. Was the background check much faster back then (in 2009 and 2014)?
Basically yes. At the very beginning when it was being tested at just three airports, mine was basically instantaneous. My gov't clearance at the time played a part. Now the checks are slightly different and more in-depth. General background checks are backlogged with OPM and other government agencies also, so it is not just CBP.
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Old Feb 16, 19, 8:43 pm
  #1010  
 
Join Date: Dec 2010
Location: MSY
Programs: Amtrak S+, Hhonors Gold, UA MileagePlus, Wyndham, La Quinta Returns, Hertz #1 Club Gold
Posts: 411
After applying for renewal in early December, I finally got the approval. The email said I just show up to interview upon arrival from an international location. Fair enough, but what about Pre-Check? My next international trip probably isn't until April or May, but I have plenty of domestic trips between now and then, and really want my Pre-Check done before then. This is why I'd rather schedule an interview myself.
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Old Feb 16, 19, 8:50 pm
  #1011  
 
Join Date: Nov 2009
Programs: DL PM
Posts: 2,826
Originally Posted by saxman66 View Post
After applying for renewal in early December, I finally got the approval. The email said I just show up to interview upon arrival from an international location. Fair enough, but what about Pre-Check? My next international trip probably isn't until April or May, but I have plenty of domestic trips between now and then, and really want my Pre-Check done before then. This is why I'd rather schedule an interview myself.
Just use the TTP web site to find an interview location and schedule your interview. Yes, you can wait until your international trip if you want to, but there are lots of interview slots available around the country - just search for one convenient to you. It's all online at the TTP web site.
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Old Feb 17, 19, 3:29 am
  #1012  
Moderator: Asiana & Qantas Frequent Flyer
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Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF SG, LH SEN, OZ D+, HH D, SPG P
Posts: 13,933
Applied for renewal in June 2018. Still no news, no communication and the status still shows pending.
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Old Feb 17, 19, 9:50 am
  #1013  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 4,953
Originally Posted by saxman66 View Post
After applying for renewal in early December, I finally got the approval. The email said I just show up to interview upon arrival from an international location. Fair enough, but what about Pre-Check? My next international trip probably isn't until April or May, but I have plenty of domestic trips between now and then, and really want my Pre-Check done before then. This is why I'd rather schedule an interview myself.
If you do not find a desirable time slot, you can also try Global Entry Walk-In Interviews.

Good luck.
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Old Feb 17, 19, 11:07 am
  #1014  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 4,953
Originally Posted by DownUnderFlyer View Post
Applied for renewal in June 2018. Still no news, no communication and the status still shows pending.
If I were you, I would contact a Global Entry office and find out what is the cause of delay. It has been eight months and that is way longer than normal. You can google your local/nearest GE office phone number. Your profile shows SMF, SFO GE office # is (650) 877-4006.

Good luck.
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Old Feb 17, 19, 11:29 am
  #1015  
 
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,065
Originally Posted by DownUnderFlyer View Post
Applied for renewal in June 2018. Still no news, no communication and the status still shows pending.
Wow....when does your current GE expire? This seems to be some oversight that deserves proactive followup.
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Old Feb 17, 19, 12:36 pm
  #1016  
 
Join Date: Nov 2009
Programs: DL PM
Posts: 2,826
Originally Posted by DownUnderFlyer View Post
Applied for renewal in June 2018. Still no news, no communication and the status still shows pending.
From https://ttp.cbp.dhs.gov/ :

Get Help On-line
Send us an email through our support portal at https://help.cbp.gov/app/ask. To ensure a faster response, please be sure to select "Trusted Traveler Programs" as your primary topic and then the subtopic that most closely describes your question.
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Old Feb 17, 19, 1:43 pm
  #1017  
Moderator: Asiana & Qantas Frequent Flyer
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Originally Posted by 1KChinito View Post
If I were you, I would contact a Global Entry office and find out what is the cause of delay. It has been eight months and that is way longer than normal. You can google your local/nearest GE office phone number. Your profile shows SMF, SFO GE office # is (650) 877-4006.

Good luck.
I have been to several offices across the country and the only answer I got was: Your application is still under review.

Originally Posted by cottonpatch View Post
Wow....when does your current GE expire? This seems to be some oversight that deserves proactive followup.
It expired long ago.

Originally Posted by mnbp View Post
Yes, I sent an E-Mail three months ago and received no reply.
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Old Feb 17, 19, 4:12 pm
  #1018  
 
Join Date: Aug 2010
Location: Budapest
Programs: A3 *G, IHG Plat Amb., Hilton Diamond, Radisson Gold, Accor Gold
Posts: 176
Originally Posted by xichang08 View Post
Applied for renewal February 4 and approved without interview on February 8.
24 countries that included mainly Europe
The new card arrived February 15.
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Old Feb 18, 19, 4:23 pm
  #1019  
 
Join Date: Feb 2010
Location: Denver, CO
Programs: UA 1K, HHonors Diamond, Hyatt Discoverist
Posts: 61
Originally Posted by RoyMan View Post
Applied for renewal Nov 29 2018, still pending. Expires July 2019. Maybe the gov shutdown slowed this stuff down... Or because I have been to so many countries since the last renewal? haha.. I also feel like it took me a while to get approved the first time 5yr ago.
Finally got my renewal on 2/14 (did not get an email notification so I just saw it when I logged in and checked), no additional interview needed thankfully.
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Old Feb 18, 19, 5:59 pm
  #1020  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH & HY
Posts: 2,983
I guess I am still waiting:
  • Select program
  • Fill out application
  • Pay fee
  • Wait for conditional approval
Applied mid-December and still noting but a WAIT.
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