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Passenger removed from plane: United Business IAH-AMS, diverted to EWR

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Passenger removed from plane: United Business IAH-AMS, diverted to EWR

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Old Jul 9, 2017, 3:27 pm
  #16  
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Newark - Amsterdam United Boeing 777-200ER BusinessFirst (Polaris)

United Boeing 777-200ER (N57016) in Business Class between Newark and Amsterdam

Some meta-data:
Flight: United Airlines UA 20
Departure from: Newark Liberty International Airport, EWR, Terminal C, New Jersey
Take off from: Runway 4R, length 3,048 m / 10,000 ft
Arrival into: Amsterdam Schiphol Airport, AMS, G-Gates, Netherlands
Landing on: Runway 18R, Polderbaan, length 3,800 m / 12,467 ft
Distance: 3,657 miles / 5,885 km
Duration: 5 hours and 52 minutes
Travel Class: BusinessFirst (now called International Polaris Business)
International Crew: based at Houston
Passenger load: approx. 80%
Seat: 4A
Pitch: 78 inches
Width: 23 inches
Plane: Boeing 777-200ER
Registration: N57016
Tail No: 3016
Delivered to Continental Airlines: May 2000
Engines: 2 x General Electric GE90-92B
Take-Off Thrust: 91,999 lbf each
Diversion: United Flight UA 20 Houston - Amsterdam was diverted to Newark due to an unruly passenger;
this video describes the Newark - Amsterdam segment

Neat United Business Cabin (it's now called Polaris):









Rainy evening in Newark Terminal C:





Taxiing towards Newark Runway 4R:





Climbing out of Newark:





Setting course towards Amsterdam for this very short flight of 5 hours and 52 minutes:







Sunrise over the Atlantic (the sun is reflecting on the General Electric GE90-92B engine):



















Jetstream pushed us to a groundspeed of 1177 kph:





Breakfast (some spicy omellete - the FAs have been started preparing the meals 2 hours into the flight - it was always noisy in the galley):





Descenting into a storm over the Netherlands:







Approaching Polderbaan Runway 18R:





Last look at the United Polaris Business cabin:





United Boeing 777-200ER at Amsterdam Schiphol:









Enjoy!
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Old Jul 9, 2017, 3:28 pm
  #17  
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This is the video of the journey:







Enjoy!

Last edited by warakorn; Jul 9, 2017 at 3:33 pm
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Old Jul 9, 2017, 3:29 pm
  #18  
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All my trip reports on FT:

NEW: CFR Calatori Bucharest - Istanbul Halkali in F

Iberia Airbus A340-600 London - Madrid in Y

Air Caraibes Airbus A350-900 Guadeloupe - Paris in Y

Empty Finnair Airbus A350-900 Helsinki - London Heathrow in Y+ and AY Lounge Sauna

Finnair Airbus A350-900 Helsinki - Shanghai in Y+

Singapore Airlines Airbus A380-800 Singapore - New Delhi in Upper Deck Y


Asiana Boeing 747-400 Combi Tokyo - Seoul in F

Air Canada Rouge Boeing 767-300ER Montreal - Cancun in Y+

Air Canada Rouge Boeing 767-300ER Cancun - Toronto in Y

United Boeing 777-200ER Houston - Newark in C

United Boeing 777-200ER Newark - Amsterdam in C

United Boeing 777-200ER Amsterdam - Houston in Y+

United Boeing 777-200ER Singapore - Hongkong in C

British Airways Boeing 777-300ER London - Shanghai in Y

ANA Boeing 777-300ER Singapore - Tokyo in C

Swiss Boeing 777-300ER Zurich - Hong Kong in Y

TUI Airlines Nederland Boeing 787-8 Sint Maarten - Curacao in P

TUI Airlines Nederland Boeing 787-8 Curacao - Amsterdam in P

Air Canada Boeing 787-8 Toronto - London in Y

ANA Boeing 787-8 Shanghai Pudong - Tokyo Narita

United Boeing 787-9 Los Angeles - Houston in C



EuroNight Jan Kiepura Cologne - Warsaw in Sleeper Cabin

China High Speed Rail Shanghai - Xiamen in F

Caledonian Sleeper Train Inverness - London Euston in Sleeper Cabin

French TGV High Speed Train: Barcelona - Paris in F

China High Speed Rail Guangzhou - Shanghai Hongqiao in Y

Swiss Railways Lötschberg Mountain Line Bern - Brig in F

Ukraine Railways Kiev - Budapest in Sleeper Cabin

Virgin Trains West Coast London - Glasgow in F

Five Star Alliance Lounges: LHR

Four OneWorld Lounges: HKG

TBIT Star Alliance Lounge: LAX



Enjoy!

Last edited by warakorn; Jul 9, 2017 at 3:40 pm
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Old Jul 11, 2017, 1:19 pm
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aren't those just the pmCO BF J seats? Those don't look like the new Polaris seats.
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Old Jul 13, 2017, 1:23 pm
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aren't those just the pmCO BF J seats? Those don't look like the new Polaris seats.
Sorry! But I am really struggling to keep calm with comments like that.

What do you think? How do the "Polaris" Seats in the pmCO Boeing 777-200ER look today?
Just give me a link with a photo of a pmCO Boeing 777-200ER Polaris seat - and then let's compare your photo with my photo.
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Old Jul 14, 2017, 10:39 am
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From 2012... not sure where the sarcasm is directed because the response seems out of line.

I'm really not clear if you're suggesting that this is a new product, or if the cabin has just been renamed.
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Old Jul 14, 2017, 1:55 pm
  #22  
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Why is my response out of line?

Your photo shows a pmCO Boeing 777-200ER J cabin.
It's the same J cabin that I was in on my flight.

So I don't the comment that this is the old pmCO Boeing 777-200ER cabin in my video/photo and not the new Polaris Boeing 777-200ER cabin.

I mean, there is - according to my knowledge - no difference between them.
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Old Jul 14, 2017, 3:22 pm
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Originally Posted by warakorn
Why is my response out of line?

Your photo shows a pmCO Boeing 777-200ER J cabin.
It's the same J cabin that I was in on my flight.

So I don't the comment that this is the old pmCO Boeing 777-200ER cabin in my video/photo and not the new Polaris Boeing 777-200ER cabin.

I mean, there is - according to my knowledge - no difference between them.
Just to clarify, you flew in the newly renamed "United Polaris Business Class". Not the hard product, but the soft product by name. You were on a pmCO 777, with pmCO seats.

Just so you can update the knowledge piece, here is the local wiki. I will just copy and paste what is needed:

http://www.flyertalk.com/forum/showwiki.php?t=1769733

"In setting out to create a transformative business class experience, United chose to outfit its widebody fleet with a custom-designed, exclusive-to-United seat, rather than select an option already in the marketplace. Designed in partnership with Acumen Design Associates and PriestmanGoode and manufactured by Zodiac Seats United Kingdom, each United Polaris seat will offer direct access to the aisle, 180-degree flat-bed recline and up to 6 foot 6 inches of bed space."

And direct from the united site. Some pretty cool pictures from their Polaris Designed Seat showing the 1-2-1 configuration:

http://view.ceros.com/united/polaris-business-class/p/1

Other than that, I liked your report!
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Old Jul 15, 2017, 1:23 am
  #24  
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You were on a pmCO 777, with pmCO seats.
But you are aware that the old pmCO 777 J seats are marketed as "United Polaris" today.

Thus, the new knowledge piece is wrong.

Not the hard product, but the soft product by name.
So, it was wrong from me to call the travel class Polaris. I mean, UA marketed this cabin as Polaris, hence, I see nothing wrong in naming it as UA names it.
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Old Jul 16, 2017, 10:11 am
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Originally Posted by warakorn
But you are aware that the old pmCO 777 J seats are marketed as "United Polaris" today.

Thus, the new knowledge piece is wrong.



So, it was wrong from me to call the travel class Polaris. I mean, UA marketed this cabin as Polaris, hence, I see nothing wrong in naming it as UA names it.
The cabin is the new name, with bedding and pillows and potentially a bear. The seats are not the new Polaris Business Seats.

Which is why your reaction from the above poster was out of line.

You were provided with the appropriate information, what you do with it is your business.

Have a great day!
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Old Jul 16, 2017, 10:45 am
  #26  
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Originally Posted by warakorn

Neat United Business Cabin (it's now called Polaris):


UA made a huge mistake rebranding their BF as Polaris before any planes had the new seats. UA now call's BF Polaris Business and GF Polaris First, but on 93% of all flights, it's the old BF seats...
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Old Jul 17, 2017, 1:53 am
  #27  
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Originally Posted by aviatorzz
The cabin is the new name, with bedding and pillows and potentially a bear. The seats are not the new Polaris Business Seats.

Which is why your reaction from the above poster was out of line.

You were provided with the appropriate information, what you do with it is your business.

Have a great day!
+1
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Old Jul 18, 2017, 2:59 am
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I would just like to remind everyone of rule 12: http://www.flyertalk.com/help/rules....sivedisruptive

Please post in a friendly, respectful, welcoming manner. 'Snarky,' unfriendly posts will not be allowed. If you don't have something constructive to contribute to a thread, please do not post.
Just so we can keep this place the friendly and welcoming place it is.
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Old Jul 18, 2017, 5:16 am
  #29  
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aren't those just the pmCO BF J seats? Those don't look like the new Polaris seats.
Well, this is my personal experience. Posts like that eventually lead to charging me of clickbaiting (wrong headline to lure in visitors). Hence, I am reacting in a quite allergic way.
And aviatorzz has already confirmed that Polaris is not equal a new seat.
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Old Jul 18, 2017, 6:06 am
  #30  
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This flight was taken pre-Polaris (Dec 01, 2016), correct?

How do I konw? Old crockery in your breakfast photos that was replaced last December.

There is nothing wrong with old reports -- I post many on my own blog. I enjoyed this report. But you include so much detailed infomation in your first photo: I recommend also including your flight date next time.
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