How do you handle grumpy Flight Attendants ?
Feb 18, 2018, 8:26 pm
#46
Join Date: Sep 2005
Programs: UA Million Miler
Posts: 1,358
What's said is that we all think this thread is plausible: That is, the frequency of grumpy FAs is significant enough to comment on it and that it is the customer's responsibility to do something or avoid the situation.
Apr 9, 2018, 5:49 am
#47
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Original Poster
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Apr 9, 2018, 8:32 am
#48
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Join Date: Sep 2013
Posts: 817
No. This is not your friend, they are an employee providing a service. That's at best condescending and more likely, creepy. You are not entitled to affection.
Apr 9, 2018, 10:53 am
#49
Join Date: May 2013
Location: Philadelphia
Programs: Rapid Rewards, AAdvantage,
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Of all the people I interact with from the time I step out of the car at the airport until I walk out of the airport at my destination, a FA who happens to be grumpy is the nicest person I see during the whole miserable experience.
Jul 20, 2019, 2:53 pm
#50
Join Date: Dec 2018
Programs: UA 1K, DL PM, AA Nobody, Marriott Ambassador Elite
Posts: 564
I agree. Asian airlines are 5000% better at everything than US airlines.
The problem is...on United...you get half (or less) the miles and no PQD's toward your status. So it's a trade-off...grumpy grandmas and lousy service on US airlines or low miles and amazing service and beautiful FA's on BR, OZ, NH, etc.
The problem is...on United...you get half (or less) the miles and no PQD's toward your status. So it's a trade-off...grumpy grandmas and lousy service on US airlines or low miles and amazing service and beautiful FA's on BR, OZ, NH, etc.
Jul 20, 2019, 2:54 pm
#51
Join Date: Dec 2018
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I usually go with "Thank you for all of your hard work. I appreciate your good service." Or words to that effect.
Jul 20, 2019, 4:38 pm
#52
formerly known as Tad's Broiled Steaks
Join Date: Jun 2004
Posts: 6,412
Jul 20, 2019, 4:41 pm
#53
Join Date: Dec 2018
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Jul 22, 2019, 7:07 pm
#54
FlyerTalk Evangelist
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Aug 30, 2019, 11:57 pm
#58
Join Date: Aug 2019
Programs: AAdvantage
Posts: 2
I fly every week. I had a really bad flight attendant in first class with American this weekend... the guy was lazy and didn't care about his job but I didn't say anything. I just booked my next flight with Delta instead, spent my $850 elsewhere. And if Delta treats me better, I'll switch over.
Aug 31, 2019, 6:07 pm
#59
Join Date: Sep 2017
Posts: 56
Handle?
You can't really "handle" a flight attendant, grumpy or not - your interactions with them should be straightforward and strictly professional. If one gives you bad service, deal with it afterwards with customer service. For example on United, if the FA blows off the preflight drink in first, don't argue, just get your 15-25k miles later. The only exception would be if the FA refuses to enforce your seat assignment when a poacher tries to encroach- then it is perfectly acceptable to talk to the purser or GA. Remember, the FA can RUIN your day, keep it civil and professional.