Missing Items from Luggage
Jul 28, 2011 | 10:57 am
#1
Original Poster
Join Date: Jul 2011
Posts: 1
Missing Items from Luggage
Ive flied with both Delta and Southwest in the last two weeks,
and first southwest, delyed my luggage and I recieved it like 8 hours later, and noticed right away my suit was missing, and now I just did a delta flight, and i missing a jacket. Filed a claim with both airlines, but they ask if I have claims with other airlines? even thou its two seperate items, on two serperate airlines, is this going to affect my outcome?
If they cant find the items (I hope they do find them), what happens?
and first southwest, delyed my luggage and I recieved it like 8 hours later, and noticed right away my suit was missing, and now I just did a delta flight, and i missing a jacket. Filed a claim with both airlines, but they ask if I have claims with other airlines? even thou its two seperate items, on two serperate airlines, is this going to affect my outcome?
If they cant find the items (I hope they do find them), what happens?
Jul 28, 2011 | 12:11 pm
#2
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
Welcome to Flyertalk.
If it's just two claims, they won't know or care. If you were filing a dozen a week they might.
If they offer you anything, it will probably be something for the item(s) that were lost. They may go by what you tell them it's worth, or they may not it's anybody's guess.
I would not think there is much of a chance of anything being found once it's separated from the suitcase, and even if it was, you probably don't want it back.
If it's just two claims, they won't know or care. If you were filing a dozen a week they might.
If they offer you anything, it will probably be something for the item(s) that were lost. They may go by what you tell them it's worth, or they may not it's anybody's guess.
I would not think there is much of a chance of anything being found once it's separated from the suitcase, and even if it was, you probably don't want it back.
Jul 30, 2011 | 8:02 am
#3
Join Date: Apr 2005
Location: Central Texas
Programs: Many, slipping beneath the horizon
Posts: 9,859
While I don't doubt your discovery that a suit and jacket were missing from your checked baggage, I'm having trouble envisioning a ring of, band of, or individual baggage thieves going to the trouble to loot luggage for suits and jackets (other than mink, other fur or fancified leather).
The last suit I had "stolen" from my bag turned out to have been left on a hanger in a hotel closet, the last jacket, left in a cab. That was long ago, when I was busier and more easily forgetful due to stress.
I'm not saying your gear wasn't "stolen", just implying that (a) things are not always what they seem, and (b) the coincidental nature of the claims lowers my credibility meter's readout.
The last suit I had "stolen" from my bag turned out to have been left on a hanger in a hotel closet, the last jacket, left in a cab. That was long ago, when I was busier and more easily forgetful due to stress.
I'm not saying your gear wasn't "stolen", just implying that (a) things are not always what they seem, and (b) the coincidental nature of the claims lowers my credibility meter's readout.
Jul 31, 2011 | 5:27 am
#4
Join Date: Nov 2010
Posts: 170
I'm sorry to hear that your things were missing.
It sucks, but having two claims on two airlines at the same time for different flights may affect their decision to pay out.
Have you considered getting some of those TSA approved luggage locks. The agents can easily open the locks with a universal key but the baggage people shouldn't be able to.
It sucks, but having two claims on two airlines at the same time for different flights may affect their decision to pay out.
Have you considered getting some of those TSA approved luggage locks. The agents can easily open the locks with a universal key but the baggage people shouldn't be able to.
Jul 31, 2011 | 5:47 am
#5
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,439
I do agree that it seems unlikely that someone would deliberately steal your suit, but if you feel you have a genuine complaint, write in!
Jul 31, 2011 | 1:48 pm
#6
Join Date: Jun 2011
Location: Anchorage, half the time.
Programs: Yes
Posts: 13
I'm sorry to hear that your things were missing.
It sucks, but having two claims on two airlines at the same time for different flights may affect their decision to pay out.
Have you considered getting some of those TSA approved luggage locks. The agents can easily open the locks with a universal key but the baggage people shouldn't be able to.
It sucks, but having two claims on two airlines at the same time for different flights may affect their decision to pay out.
Have you considered getting some of those TSA approved luggage locks. The agents can easily open the locks with a universal key but the baggage people shouldn't be able to.
Small items I can understand, but a suit? Can't imagine someone didn't notice a suit remaining on the table after an inspection. If it was in the bag to begin with, I don't think it was an accident that it didn't remain in the bag...
Let's be careful out there,
CloudCruiser