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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Travel Tools (https://www.flyertalk.com/forum/travel-tools-701/)
-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

Dan6681 Nov 19, 2010 10:21 am
*A Awards Not Showing Within 7 Days
 
I'm getting the *A within 7 day error. I upgraded to 5.8.0 about two weeks ago. It seems the problem may be back.

KVS Nov 19, 2010 6:04 pm
Originally Posted by Dan6681 (Post 15203059)
I'm getting the *A within 7 day error. I upgraded to 5.8.0 about two weeks ago. It seems the problem may be back.
Looks like you may be using an incorrect POS setting:

[KVS Availability Tool 5.8.0/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]
Code:
NYC  New York Metro NY US = JFK LGA
FRA  Frankfurt Metro / Frankfurt Intl DE = FRA HHN [EDDF]
SUN  21 Nov 2010 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -------------
LH        401    JFK  15:55    FRA  05:50 +1  333  0  FS-  CS-  YS+
LH        403    EWR  17:35    FRA  07:20 +1  343  0  FS-  CS-  YS+
CO        50      EWR  19:25    FRA  09:15 +1  777  0  FS/  CS-  YS-
SQ        25      JFK  21:00    FRA  10:50 +1  744  0  FS+  CS+  YS-
LH        405    JFK  21:45    FRA  11:25 +1  744  0  FS+  CS-  YS+
LH        485    EWR  22:10    FRA  11:55 +1  343  0  FS+  CS+  YS+

HNL Nov 20, 2010 6:00 pm
Anyone else getting this error while searching for flight status via the WSpan Function?

Error Retrieving WSpan Operational Info:

"FRAME-ID NOT SUPPORTED"

It's been this way for more than a week now.

mileageking Nov 21, 2010 11:44 am
Anyone know how to check what the legal connection times at airports around the world in KVS?

pandaperth Nov 21, 2010 4:24 pm
Originally Posted by 1K+ (Post 15227346)
Anyone know how to check what the legal connection times at airports around the world in KVS?
Click on the 'Reference' tab
Select the function 'Minimum Connection Time'
and type in the airport code

(Not sure what level of membership you need for this - I'm Diamond)

mileageking Nov 21, 2010 4:44 pm
Originally Posted by pandaperth (Post 15230112)
Click on the 'Reference' tab
Select the function 'Minimum Connection Time'
and type in the airport code

(Not sure what level of membership you need for this - I'm Diamond)
thank you. I'm a diamond member and followed the steps you mentioned and it shows:

[KVS Availability Tool 5.8.0/Diamond - Reference: Minimum Connection Time [MCT]: SFO/SQ-UA]

NO MCT EXCEPTIONS EXIST FOR REQUEST - SEE STANDARD MCT

what would be the standard MCT?

onlysuites Nov 22, 2010 4:10 am
Originally Posted by 1K+ (Post 15230302)
what would be the standard MCT?
Leave the connecting airlines blank to get this

** EXCEPTIONS EXIST **
DD DI ID II
STANDARD: SFO 050 060 105 105
**END OF DISPLAY**


KVS Nov 23, 2010 2:52 am
Originally Posted by HNL (Post 15219500)
Anyone else getting this error while searching for flight status via the WSpan Function?
We are currently looking into an issue with the WSpan system. In the meantime, please use the Amadeus Operational Info option.

yosithezet Nov 23, 2010 10:38 am
I'm getting a Datasource Error " There is no page matching your request" when using Sabre: Availability/FS but when I use Sabre: Availability/GTC it is fine.

zman Nov 23, 2010 6:37 pm
Originally Posted by yosithezet (Post 15254693)
I'm getting a Datasource Error " There is no page matching your request" when using Sabre: Availability/FS but when I use Sabre: Availability/GTC it is fine.
I am having the same problem
"Datasource Error"
"Invalid username/password combination"


updated info
I deleted the travelocity cookie and now get
"Datasource Error"
"There is no page matching your request"

KVS Nov 24, 2010 7:05 pm
Originally Posted by yosithezet (Post 15254693)
I'm getting a Datasource Error " There is no page matching your request" when using Sabre: Availability/FS but when I use Sabre: Availability/GTC it is fine.
Originally Posted by zman (Post 15261002)
I am having the same problem
"Datasource Error"
"Invalid username/password combination"


updated info
I deleted the travelocity cookie and now get
"Datasource Error"
"There is no page matching your request"

Please try clearing all your MSIE Cookies & Temporary Files and restarting the Tool.

If that does not resolve the issue, please e-mail a screenshot of the input parameters.

KVS Nov 24, 2010 7:06 pm
Originally Posted by rkaradi (Post 15194100)
It jumps around like it sorted but noting happens. The screen looks the same as it was before the sort. I've tried sort by time, dep/dest, no dice. PM me if you'd like more info or if you want me to email you something.
Which version of the KVS Tool are you using?

zman Nov 24, 2010 7:52 pm
Originally Posted by KVS (Post 15275468)
Please try clearing all your MSIE Cookies & Temporary Files and restarting the Tool.

If that does not resolve the issue, please e-mail a screenshot of the input parameters.
I do not want to delete ALL Cookies, causes to lose too much saved information
Which Cookies files do u wnat me to delete?
I have deleted the cookie travelocity files
Are there other named cookies files?
I did delete all temp internet files

The input parameters was for a simple search
ie JFK-ATL Delta Dec 1 and EWR-ORD Dec 1 ALL

screen shot sent

KVS Nov 25, 2010 12:30 pm
Originally Posted by zman (Post 15275876)
I do not want to delete ALL Cookies, causes to lose too much saved information
Which Cookies files do u wnat me to delete?
I have deleted the cookie travelocity files
Are there other named cookies files?
I did delete all temp internet files

The input parameters was for a simple search
ie JFK-ATL Delta Dec 1 and EWR-ORD Dec 1 ALL

screen shot sent to
<Deleted>
The screenshot you have provided is showing a username/password error message -- are you sure you have a valid FS account?

Also, please edit the previous post to remove the e-mail address.

zman Nov 25, 2010 5:54 pm
Originally Posted by KVS (Post 15283931)
The screenshot you have provided is showing a username/password error message -- are you sure you have a valid FS account?
Problem solved
I forgot about the FS account/login in
Somehow my FS cookie was corrupted or deleted
I logged into my FS account and reset my password
All now working

T H A N K S

metallim Nov 28, 2010 5:33 am
i'm looking for award avail on an early morning usair flight which won't show up with standard star avail search. when i use sabre and put in a time it shows up, but which classes are the first/bus/econ award classes when looking on sabre?

sbm12 Nov 28, 2010 11:31 am
Originally Posted by metallim (Post 15315449)
i'm looking for award avail on an early morning usair flight which won't show up with standard star avail search. when i use sabre and put in a time it shows up, but which classes are the first/bus/econ award classes when looking on sabre?
They do not show in Sabre for US. The classes are X/I/O for Y/C/F but you won't see them except for via the ANA method. If the flight doesn't show then it isn't available.

metallim Nov 28, 2010 2:30 pm
Originally Posted by sbm12 (Post 15319317)
They do not show in Sabre for US. The classes are X/I/O for Y/C/F but you won't see them except for via the ANA method. If the flight doesn't show then it isn't available.
that doesn't make sense, lots of flights that have no availability do show up, why would this one in particular not show?

KVS Nov 28, 2010 6:18 pm
Originally Posted by metallim (Post 15315449)
i'm looking for award avail on an early morning usair flight which won't show up with standard star avail search. when i use sabre and put in a time it shows up, but which classes are the first/bus/econ award classes when looking on sabre?
What's the flight #/date?

metallim Nov 29, 2010 6:15 am
Originally Posted by KVS (Post 15323719)
What's the flight #/date?
jan 3 us flight#1911 lga-phl 6am-6:57am
ua flight#2011 lga-phl 6am-6:57am

sbm12 Nov 29, 2010 4:30 pm
ANA doesn't see that flight.
http://millerworks.smugmug.com/photo...24_yvssc-M.jpg
That explains why the tool isn't showing it. Doesn't explain why they don't see it, but that's why it isn't showing up in the search.

The UA flight never will; that's just a codeshare on the US metal.

metallim Nov 30, 2010 3:26 pm
has kvs left the building?

KVS Nov 30, 2010 3:52 pm
Originally Posted by metallim (Post 15353557)
has kvs left the building?
Not at all :).

This has now been confirmed to be an issue with the *A engine and/or StarNet and is likely related to the very early departure time for the flights in question...

KVS Dec 1, 2010 9:14 am
Originally Posted by KVS (Post 15249938)
Originally Posted by HNL (Post 15219500)
Anyone else getting this error while searching for flight status via the WSpan Function?
We are currently looking into an issue with the WSpan system. In the meantime, please use the Amadeus Operational Info option.
This issue has now been resolved.

KVS Dec 1, 2010 9:16 am
Version 6.0.0 Release -- What's New:
 
Version 6.0.0 Release -- What's New:

  • New SkyTeam Award Availability Engine
    Includes access to FB Elite & Flex Awards on AF/KL, as well as DL/AZ/OK/RO/KQ/UX/CZ/VN Award Availability.

  • New: 3-Tier/Extended Date Range SQ Awards

  • Resolved: [Awards/DL] Method & [WSpan Operational Info] Issues

texmex Dec 1, 2010 11:33 am
Hey Guys,

i have a Problem with my new MacBook Air and KVS Tool!

Look here:

http://s1.directupload.net/file/d/2360/g7wodnyz_jpg.htm

Whats the Problem? KVS Tool with my Windows Notebook works very well.

Please help me!!!!!

Thanks a lot!!!

KVS Dec 1, 2010 3:06 pm
Originally Posted by texmex (Post 15359590)
i have a Problem with my new MacBook Air and KVS Tool!
Do you have a web browser installed in CrossOver?

texmex Dec 2, 2010 12:42 am
Originally Posted by KVS (Post 15361183)
Do you have a web browser installed in CrossOver?
Sure! IE and Firexfox!!!

KVS Dec 2, 2010 9:56 am
Originally Posted by texmex (Post 15364328)
Sure! IE and Firexfox!!!
Please see http://Help.KVSTool.com/#Errors

GJS - yow Dec 2, 2010 10:14 am
Variability in availability by fare class
 
The results reported by the KVS Tool show different availability on the same flight:
[KVS Availability Tool 6.0.0/Diamond - Sabre: Availability/FS/US-STD]
Code:
YOW  Ottawa Metro / Ottawa Intl ON CA = YOW [CYOW]
FRA  Frankfurt Metro / Frankfurt Intl DE = FRA HHN [EDDF]
SAT  04 Dec 2010

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -----------------------------------------------------------------
AC/##      4699    YOW  14:28    IAD  16:10    E70      Y4 B4 M4 U4 H4 Q4 V4 W4 S4 T4 L4 K4 G4 P4 E4 J0 C0 D0 Z0
 -> AC/UA  5998    IAD  17:21    FRA  07:10    777      Y4 B4 M4 U4 H0 Q0 V0 W0 S0 T4 L0 K4 G4 P4 E4 J4 C4 D4 Z4
AC/##      4699    YOW  14:28    IAD  16:10    E70      Y7 B7 M7 U7 H7 Q7 V7 N7 W7 G7 S7 P7 T7 E7 L7 A7 K7 J0 C0 D0 Z0
 -> AC/##  9450    IAD  17:50    FRA  07:40    744      Y7 B7 M7 H7 Q7 V7 W7 S7 L7 J0 C0 D0 Z0
AC/##      4849    YOW  19:21    IAD  21:04    ER4      Y4 B4 M4 U4 H4 Q4 V4 W4 S4 T4 L4 K4 G4 P4 E4
 -> AC/UA  5986    IAD  21:51    FRA  11:40    777      Y4 B4 M4 U4 H4 Q4 V0 W0 S0 T4 L0 K4 G4 P4 E4 J4 C0 D0 Z0
AC/##      8984    YOW  12:30    YUL  13:15    CRJ      Y9 B9 M9 U9 H9 Q9 V9 W9 S9 T9 L9 K3 N9 G9 P9 E9 A9
 -> AC    874    YUL  18:30    FRA  08:00    333      R0 Y9 B9 M9 H9 Q9 V9 W9 S9 L9 K0 J1 C0 D0 Z0
AC/##      8974    YOW  13:50    YUL  14:29    DH1      Y3 B3 M3 U2 H3 Q3 V3 W0 S0 T0 L0 K0 N0 G0 P0 E0 A0
 -> AC    874    YUL  18:30    FRA  08:00    333      R0 Y9 B9 M9 H9 Q9 V9 W9 S9 L9 K0 J1 C0 D0 Z0
AC/##      8986    YOW  15:40    YUL  16:23    DH1      Y0 B0 M0 U0 H0 Q0 V0 W0 S0 T0 L0 K0 N0 G0 P0 E0 A0
 -> AC    874    YUL  18:30    FRA  08:00    333      R0 Y9 B9 M9 H9 Q9 V9 W9 S9 L9 K0 J1 C0 D0 Z0
AC        451    YOW  12:00    YYZ  13:07    E75      R0 Y7 B7 M7 U7 H7 Q7 V0 N0 W0 G0 S0 P0 T0 E0 L0 A0 K0 J7 C7 D7 Z7
 -> AC    872    YYZ  17:30    FRA  07:00    77W      R0 Y7 B7 M7 U0 H0 Q0 V0 W0 S0 T0 L0 K0 J7 C0 D0 Z0
AC        455    YOW  14:00    YYZ  15:07    319      R1 Y9 B9 M9 U9 H9 Q9 V9 W9 S0 T0 L0 K0 N9 G9 P0 E0 A0 J3 C3 D3 Z3
 -> AC    872    YYZ  17:30    FRA  07:00    77W      R0 Y9 B9 M9 H9 Q9 V9 W7 S7 L5 K0 J6 C0 D0 Z0
AC        455    YOW  14:00    YYZ  15:07    319      R0 Y9 B9 M9 U9 H9 Q9 V9 W9 S0 T0 L0 K0 N9 G9 P0 E0 A0 J4 C4 D4 Z3
 -> AC/##  9104    YYZ  18:40    FRA  08:45    343      Y4 B4 M4 U4 H4 Q4 V0 W0 S0 L0 K0 J4 C4 D4 Z0
AC/##      8871    YOW  15:00    YYZ  16:07    CRA      R0 Y9 B9 M9 U9 H6 Q6 V6 W6 S6 T0 L0 K0 N6 G6 P6 E0 A0 J4 C4 D4 Z2
 -> AC    872    YYZ  17:30    FRA  07:00    77W      R0 Y9 B9 M9 H1 Q1 V1 W1 S1 L1 K0 J4 C0 D0 Z0
AC/##      8871    YOW  15:00    YYZ  16:07    CRA      R0 Y9 B9 M9 U9 H7 Q7 V7 W7 S7 T0 L0 K0 N7 G7 P7 E0 A0 J4 C4 D4 Z2
 -> AC/##  9104    YYZ  18:40    FRA  08:45    343      Y4 B4 M4 U4 H4 Q4 V0 W0 S0 L0 K0 J4 C4 D4 Z0
AC        459    YOW  16:00    YYZ  17:07    E75      R3 Y9 B9 M9 U9 H9 Q9 V9 W0 S0 T0 L0 K0 N9 G0 P0 E0 A0 J6 C6 D6 Z5
 -> AC/##  9104    YYZ  18:40    FRA  08:45    343      Y4 B4 M4 U4 H4 Q4 V0 W0 S0 L0 K0 J4 C4 D4 Z0
Flight AC872 appears twice - once with no availability in classes U, H, Q, V, W, etc., and a second time with 7-9 seats in each of those classes. :confused:

Also, flight AC876 does not appear at all. Any suggestions? (... or, what am I doing wrong?)

texmex Dec 2, 2010 10:46 am
Originally Posted by KVS (Post 15366739)
okay, all right. Now is the IE my default browser, but it doesnt work!! I get the error message again and again.


Code:
Alternatively, after you get the [ShellExecute] error Message, goto Start -> Run and enter
"%TEMP%\$KVS_AvailabilityTool_OpenURL.htm"
Then choose your preferred browser and make sure to select the "Always use the selected program to open this kind of file" option.
Do you know the instruction for the Mac OS X Terminal??

KVS Dec 2, 2010 11:46 am
Originally Posted by texmex (Post 15367134)
okay, all right. Now is the IE my default browser, but it doesnt work!! I get the error message again and again.


Code:
Alternatively, after you get the [ShellExecute] error Message, goto Start -> Run and enter
"%TEMP%\$KVS_AvailabilityTool_OpenURL.htm"
Then choose your preferred browser and make sure to select the "Always use the selected program to open this kind of file" option.
Do you know the instruction for the Mac OS X Terminal??
You can also set-up an association for .HTM files via Windows Explorer:

http://img816.imageshack.us/img816/7...edefaultpr.png

texmex Dec 2, 2010 12:02 pm
But OS X dont have a Windows Explorer!!!

KVS Dec 2, 2010 12:32 pm
Originally Posted by texmex (Post 15367678)
But OS X dont have a Windows Explorer!!!
Try re-installing Firefox.

If that does not help, you would need to contact the developers of CrossOver for instructions on how to associate .HTM files with your preferred web browser on the virtual machine.

In the meantime, you can simply navigate to http://www.KVSTool.com/ manually.

jmw2323 Dec 2, 2010 3:06 pm
AA partner award
 
Trying to book F class on CX. JFK-YVR May 11 flt 889. KVS shows availability. AA reservations says nothing available.

KVS Dec 2, 2010 3:49 pm
Originally Posted by jmw2323 (Post 15369079)
Trying to book F class on CX. JFK-YVR May 11 flt 889. KVS shows availability. AA reservations says nothing available.
Answered at http://www.flyertalk.com/forum/ameri...l#post15369327

KVS Dec 2, 2010 3:49 pm
Originally Posted by GJS - yow (Post 15366886)
The results reported by the KVS Tool show different availability on the same flight:

Flight AC872 appears twice - once with no availability in classes U, H, Q, V, W, etc., and a second time with 7-9 seats in each of those classes. :confused:

Also, flight AC876 does not appear at all. Any suggestions? (... or, what am I doing wrong?)
That's perfectly normal -- please see the Married Segments section at http://Help.KVSTool.com/#Factors

ELITEGOLDTRAVELLER Dec 3, 2010 6:52 pm
Amadeus Enhanced Seat Maps Not Avialable
 
Hi,

Using this search method for SQ, SU or EK and was working fine till recently.

But now its shows ERROR.

Am I doing something wrong or is this method just not avialable any more???

Thanks

EGT

zman Dec 4, 2010 7:02 am
KVS not available [ now OK
 
9am Saturday
www.kvstool.com not found

KVS
Online Authentication Error
Error Requesting Data

Cannot connect (12029)connecting

9:15 AM all is now well

Flyiboy Dec 4, 2010 7:18 am
Zman... Works fine for me


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