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Old Nov 11, 2014, 2:41 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Xyzzy
Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.

Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:
http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:
http://www.flightradar24.com/terms-and-conditions
Websites information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:
http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

http://reservations.usairways.com/Default.aspx
Terms of Use:
http://reservations.usairways.com/en-US/aboutus/site_usage_policy.html
Content may be used for non-commercial personal use only, and you agree not to modify, copy, transmit, distribute, display, perform, reproduce, publish, license, create derivative works from, sell or otherwise transfer any information, software, products or services obtained from the Site without prior written permission from US Airways. You agree not to use any automatic device, manual process, or scraping to monitor or copy the Site or the content contained therein for any purpose without US Airways prior written permission. You agree not to use any device, software or routine to interfere with or attempt to interfere with the proper working of the Site or any activities conducted on the Site.

https://book.austrian.com/app/fb.fly
Terms of Use:
http://www.austrian.com/Info/LegalRegulations/WebsiteTerms.aspx?sc_lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://en.aegeanair.com
Terms of Use:

https://eservice.evaair.com
Terms of Use:

https://flymas.mobi/itravel/viewBooking.xhtml
Terms of Use:

https://fly.rj.com/MyBookings/Home/EN/Default.aspx
Terms of Use:

http://skyvector.com/airport/
Terms of Use:

https://m.aeroflot.ru/b/info/pnr/load
Terms of Use:

https://mm.alitalia.com/GB_EN/booking/apvsearch.aspx
Terms of Use:

https://mobile1.emirates.com/myb/review.xhtml
Terms of Use:

https://myb.s7.ru/getMyBooking.action
Terms of Use:

https://mytripandmore.com/Itinerary.aspx
Terms of Use:
https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:
https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://secure.jetairways.com/PlatformID/Identify.aspx
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:
http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

https://wftc3.e-travel.com
Terms of Use:

https://wtrweb.worldtracer.aero/WorldTracerWeb/pax.do
Terms of Use:

https://www121.jal.co.jp/JmbWeb/JR/S...MileCalc_en.do
Terms of Use:

https://www4.thy.com/mybookings/ETDisplay.tk
https://www4.thy.com/mybookings/getPnr.tk
Terms of Use:

https://www.airberlin.com/en-DE/cockpit
Terms of Use:

https://www.airfrance.fr/cgi-bin/AF/...chPnrAction.do
Terms of Use:

https://www.alaskaair.com/booking/reservationlookup
Terms of Use:

https://www.bookonline.saudiairlines...verride.action
https://www.bookonline.saudiairlines...verride.action
Terms of Use:

https://www.britishairways.com/trave...g/public/en_gb
Terms of Use:

https://www.checkmytrip.com/CMTSERVLET
Terms of Use:
https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:
http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.
https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:
https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without Uniteds prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without Uniteds prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

https://www.viewtrip.com/GetItin.aspx
Terms of Use:

https://www.virginamerica.com/book/ow/a1/
Terms of Use:

https://www.virgin-atlantic.com/en/g...ndBooking.next
Terms of Use:

https://www.virtuallythere.com/new/reservations.html
Terms of Use:

http://weather.noaa.gov/weather/current/
Terms of Use:

http://worldaerodata.com/wad.cgi
Terms of Use:

http://www.airframes.org/fleet/
Terms of Use:

http://www.cathaypacific.com/cx/en_H...oking-now.html
Terms of Use:

http://www.flightradar24.com/
Terms of Use:

http://www.FlightStats.com/go/Flight...ingByFlight.do
http://www.FlightStats.com/go/Flight...tusByFlight.do
Terms of Use:

http://www.flightview.com/TravelTool...eryResults.asp
http://www.flightview.com/TravelTools/viewairport.asp
Terms of Use:

http://www.gcmap.com/airport/
http://www.gcmap.com/mapui
Terms of Use:
http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:
http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATAs prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:
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KVS Availability Tool

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Old Oct 22, 2014 | 3:06 am
  #7336  
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How do i get GTC credentials?
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Old Oct 22, 2014 | 3:34 am
  #7337  
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Originally Posted by jerry_greece
How do i get GTC credentials?
KVS will refuse to provide it to you.
But you can send them your CC number they will accept it with pleasure...
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Old Oct 22, 2014 | 6:20 am
  #7338  
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Originally Posted by jerry_greece
How do i get GTC credentials?
If you're a KVS member you can send them an email and someone will send a link with some info.

I've given up on the KVS Availability tool and just bought a year subscription to ExpertFlyer Pro. (wink-wink, nudge-nudge)
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Old Oct 22, 2014 | 10:43 am
  #7339  
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Originally Posted by mat_bkk
Bye Bye KVS ....Unfortunately, due to abusive behavior...I bought something and now they tell me to use my phone to get flight availability !..???
After end of three methods for fares, after end of direct RTW fares, now end of availability...has "KVS representative" been bought by Expertflyer, or google flight?
As Margaret Thatcher, i should next ask for my money back (Thanks for your 10th contribution! )
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Old Oct 22, 2014 | 10:48 am
  #7340  
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- deleted -

Last edited by BangkokTraveler; Oct 22, 2014 at 10:59 am
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Old Oct 22, 2014 | 2:47 pm
  #7341  
 
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I have been living in the dark ages of flying for a while now, and still have managed to do pretty good.

I frequently use my miles for upgrades on long-haul flights, and usually took a long time on the phone trying to find availability. A little over a week ago, I discovered the KVS availability tool, and thought that it would work perfectly. I sent my credit card info in, and got my membership and license info.

The first time I tried to use this (Yesterday) I discovered that the availability functions have been discontinued. I asked for the GTC credentials, and was sent this:

"Hi and thanks for submitting a request for additional information regarding the [Availability/GTC] Method.

Unfortunately, due to abusive behavior and actions of certain Members, we are no longer able to provide such information.

We will continue to work toward finding a suitable replacement Method.

In the meantime, Diamond-tier Members can continue to access Regular Availability via the KVS Tool Mobile Companion.

This also has no impact on any of the other functions of the KVS Tool (including Award/Upgrade Availability).

Please advise if this helps,"


The availability portion of the tool was the only reason I bought it- the rest was just bonus.

I've been looking at ExpertFlyer, but wondered what other options might exist and what the pros and cons are for them.

I am definitely not happy with KVS at this point- the timing has basically amounted to a bait-and-switch for me, since I was never able to fully utilize the availability functions.
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Old Oct 22, 2014 | 8:21 pm
  #7342  
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Originally Posted by kraftphysics
[snip...]

The availability portion of the tool was the only reason I bought it- the rest was just bonus.

I've been looking at ExpertFlyer, but wondered what other options might exist and what the pros and cons are for them.

I am definitely not happy with KVS at this point- the timing has basically amounted to a bait-and-switch for me, since I was never able to fully utilize the availability functions.
I think you're confused on what you're looking for. As I understand it, you're looking for award availability. The current kerfluffle is about regular availability (i.e. what paid tickets book into). Award availability display is currently unaffected, although you'll still need to sign up with the appropriate airlines so that the tool can get to the award availability data.
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Old Oct 22, 2014 | 8:39 pm
  #7343  
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Originally Posted by KVS
This is a normal POS Availability variation (which was intended by CX itself) -- please see http://Help.KVSTool.com/#Factors
Thanks kvs. CX is feeding very poor information to all non-cathaypacific.com sources - I've replicated Availability/GTC's finding with the mobile version, Amadeus TW and a friend's ExpertFlyer. CX is just trying to channel traffic into its own website.
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Old Oct 22, 2014 | 9:54 pm
  #7344  
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Originally Posted by kraftphysics
I have been living in the dark ages of flying for a while now, and still have managed to do pretty good.

I frequently use my miles for upgrades on long-haul flights, and usually took a long time on the phone trying to find availability. A little over a week ago, I discovered the KVS availability tool, and thought that it would work perfectly. I sent my credit card info in, and got my membership and license info.
Welcome to the KVS Tool!

Originally Posted by kraftphysics
The first time I tried to use this (Yesterday) I discovered that the availability functions have been discontinued.
Originally Posted by cmn.jcs
I think you're confused on what you're looking for. As I understand it, you're looking for award availability. The current kerfluffle is about regular availability (i.e. what paid tickets book into). Award availability display is currently unaffected, although you'll still need to sign up with the appropriate airlines so that the tool can get to the award availability data.
Indeed, there have been no changes or impact to the Award/Upgrade Availability functions, which are accessible via the [Awards] Tab the KVS Tool, as further detailed in the KVS Tool User Guide:

http://Help.KVSTool.com/#Classes
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Old Oct 22, 2014 | 9:57 pm
  #7345  
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Originally Posted by jozdemir
Does anyone else have issues searching same day availability same day using GTC? Mine always comes back with an error.
Originally Posted by tomh009
It looks like GTC requires you to specify a time of day rather than just leaving it as "default".
Originally Posted by jozdemir
Tried that, I get this:

"Date Out-Of-Range / Time (+8 Hours) must be specified"

Doesn't really help me if I want to look at a flight departing in a few hours.

Oh well...
As noted in the [Availability/GTC] section of the KVS Tool User Guide at http://Help.KVSTool.com/#Method_Availability_GTC:
"The requested [Time:] setting must be set at least 8 hours ahead of the current time (at the point of departure).
  • For Example: If the current time is 10:00, enter 19:00.
  • For Example: If the current time is 16:00, enter 01:00 and set the [Date:] to the following day and [Sort:] to [Departure Time].

Nevertheless, results will include all remaining flights, including those that are scheduled to depart within this 8-hour time window."
Alternatively, you can use the KVS Tool Mobile Companion for same-date searches.
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Old Oct 22, 2014 | 10:34 pm
  #7346  
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[KVS emailed kraftphysics:]
Unfortunately, due to abusive behavior and actions of certain Members, we are no longer able to provide such information.
Telling a vendor that their data is being misused and accessed in an unauthorised manner is 'abusive behavior'? That you can no longer sell unauthorised access to the misused data is someone elses fault??!! That's rich, KVS.

Originally Posted by kraftphysics
I am definitely not happy with KVS at this point- the timing has basically amounted to a bait-and-switch for me, since I was never able to fully utilize the availability functions.
If I were you I'd be asking KVS fr a refund. Barring that, I'd request a refund from your credit card company.

Oh and lest I be rude, WELCME TO FT, kraftphysics!!!

Last edited by Xyzzy; Oct 22, 2014 at 10:39 pm
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Old Oct 22, 2014 | 10:37 pm
  #7347  
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From the KVS email to our new FTer:

"Unfortunately, due to abusive behavior and actions of certain Members, we are no longer able to provide such information."

Can someone decode that? Is it just a complete redirection of the issue?
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Old Oct 22, 2014 | 10:39 pm
  #7348  
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Originally Posted by Xyzzy
Telling a vendor that their data is being misused and accessed in an unauthorised manner is 'abusive behavior'? That you can no longer sell unauthorised access to the misused data is someone elses fault??!! That's rich, KVS.

If I were you I'd be asking KVS fr a refund. Barring that, I'd request a refund from your credit card company.
You beat me to it. It's so insanely backward.
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Old Oct 23, 2014 | 1:33 am
  #7349  
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Join Date: Apr 2001
Posts: 1,270
Thanks to all the complainers (many of whom have admitted they are not even current KVS customers) for ruining this Forum and the tool itself for the rest of us. (It seems that the paying customers are more complaining about the opaque instructions rather than the morality of needing to misrepresent themselves to get the required credentials. And the current customers who are troubled by the morality are receiving prorated refunds if they request that.)

Please now feel free to police all the forums in FT where people discuss/share corporate codes and promotion codes (especially the ones for airlines/hotels and rental car companies which you never use) so you can explain to everybody how wrong their behavior is. Make sure you do it at least once a day.

No doubt I'll see replies about how this case is completely different because KVS is making money, and is providing a service and not a tool. I doubt KVS makes very much money from this given the amount of time he spends maintaining it. And the option that this is a service and not a tool (customized browser) is your subjective opinion.

Last edited by lewinr; Oct 23, 2014 at 1:44 am
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Old Oct 23, 2014 | 5:13 am
  #7350  
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Join Date: Dec 2012
Location: FCO
Programs: AZ, BA, TK
Posts: 37
How do I get GTC credentials?
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