I have been living in the dark ages of flying for a while now, and still have managed to do pretty good.

I frequently use my miles for upgrades on long-haul flights, and usually took a long time on the phone trying to find availability. A little over a week ago, I discovered the KVS availability tool, and thought that it would work perfectly. I sent my credit card info in, and got my membership and license info.

The first time I tried to use this (Yesterday) I discovered that the availability functions have been discontinued. I asked for the GTC credentials, and was sent this:

"Hi and thanks for submitting a request for additional information regarding the [Availability/GTC] Method.

Unfortunately, due to abusive behavior and actions of certain Members, we are no longer able to provide such information.

We will continue to work toward finding a suitable replacement Method.

In the meantime, Diamond-tier Members can continue to access Regular Availability via the KVS Tool Mobile Companion.

This also has no impact on any of the other functions of the KVS Tool (including Award/Upgrade Availability).

Please advise if this helps,"


The availability portion of the tool was the only reason I bought it- the rest was just bonus.

I've been looking at ExpertFlyer, but wondered what other options might exist and what the pros and cons are for them.

I am definitely not happy with KVS at this point- the timing has basically amounted to a bait-and-switch for me, since I was never able to fully utilize the availability functions.