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Old Nov 11, 2014, 2:41 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Xyzzy
Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.

Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:
http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:
http://www.flightradar24.com/terms-and-conditions
Websites information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:
http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

http://reservations.usairways.com/Default.aspx
Terms of Use:
http://reservations.usairways.com/en-US/aboutus/site_usage_policy.html
Content may be used for non-commercial personal use only, and you agree not to modify, copy, transmit, distribute, display, perform, reproduce, publish, license, create derivative works from, sell or otherwise transfer any information, software, products or services obtained from the Site without prior written permission from US Airways. You agree not to use any automatic device, manual process, or scraping to monitor or copy the Site or the content contained therein for any purpose without US Airways prior written permission. You agree not to use any device, software or routine to interfere with or attempt to interfere with the proper working of the Site or any activities conducted on the Site.

https://book.austrian.com/app/fb.fly
Terms of Use:
http://www.austrian.com/Info/LegalRegulations/WebsiteTerms.aspx?sc_lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://en.aegeanair.com
Terms of Use:

https://eservice.evaair.com
Terms of Use:

https://flymas.mobi/itravel/viewBooking.xhtml
Terms of Use:

https://fly.rj.com/MyBookings/Home/EN/Default.aspx
Terms of Use:

http://skyvector.com/airport/
Terms of Use:

https://m.aeroflot.ru/b/info/pnr/load
Terms of Use:

https://mm.alitalia.com/GB_EN/booking/apvsearch.aspx
Terms of Use:

https://mobile1.emirates.com/myb/review.xhtml
Terms of Use:

https://myb.s7.ru/getMyBooking.action
Terms of Use:

https://mytripandmore.com/Itinerary.aspx
Terms of Use:
https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:
https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://secure.jetairways.com/PlatformID/Identify.aspx
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:
http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

https://wftc3.e-travel.com
Terms of Use:

https://wtrweb.worldtracer.aero/WorldTracerWeb/pax.do
Terms of Use:

https://www121.jal.co.jp/JmbWeb/JR/S...MileCalc_en.do
Terms of Use:

https://www4.thy.com/mybookings/ETDisplay.tk
https://www4.thy.com/mybookings/getPnr.tk
Terms of Use:

https://www.airberlin.com/en-DE/cockpit
Terms of Use:

https://www.airfrance.fr/cgi-bin/AF/...chPnrAction.do
Terms of Use:

https://www.alaskaair.com/booking/reservationlookup
Terms of Use:

https://www.bookonline.saudiairlines...verride.action
https://www.bookonline.saudiairlines...verride.action
Terms of Use:

https://www.britishairways.com/trave...g/public/en_gb
Terms of Use:

https://www.checkmytrip.com/CMTSERVLET
Terms of Use:
https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:
http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.
https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:
https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without Uniteds prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without Uniteds prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

https://www.viewtrip.com/GetItin.aspx
Terms of Use:

https://www.virginamerica.com/book/ow/a1/
Terms of Use:

https://www.virgin-atlantic.com/en/g...ndBooking.next
Terms of Use:

https://www.virtuallythere.com/new/reservations.html
Terms of Use:

http://weather.noaa.gov/weather/current/
Terms of Use:

http://worldaerodata.com/wad.cgi
Terms of Use:

http://www.airframes.org/fleet/
Terms of Use:

http://www.cathaypacific.com/cx/en_H...oking-now.html
Terms of Use:

http://www.flightradar24.com/
Terms of Use:

http://www.FlightStats.com/go/Flight...ingByFlight.do
http://www.FlightStats.com/go/Flight...tusByFlight.do
Terms of Use:

http://www.flightview.com/TravelTool...eryResults.asp
http://www.flightview.com/TravelTools/viewairport.asp
Terms of Use:

http://www.gcmap.com/airport/
http://www.gcmap.com/mapui
Terms of Use:
http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:
http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATAs prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:
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KVS Availability Tool

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Old Feb 25, 2010 | 9:56 am
  #3016  
KVS
Original Poster
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Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Originally Posted by bfisk
Is KVS good to show V, X and Z classes on Delta?
Please see http://Help.KVSTool.com/#Classes
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Old Feb 26, 2010 | 9:48 am
  #3017  
 
Join Date: Jan 2010
Programs: LH SEN
Posts: 126
IO error

Originally Posted by KVS
That part of the system is back to normal now.
I've started using the Routing menu option a lot more often recently, so I'm not sure if this is a new problem or just one I never encountered before. But if I look at more than a few routing rules inside of a period of time (like 3 times within 5 minutes), then I get the following error:

"[HOST ERROR]"Server I/O - Error, try again later""

I tried deleting cookies, setting the Internet options to accept 1st party cookies, etc, but didn't see anything in the help file for this specific problem. Does the system simply not allow for multiple queries in a short period of time? That'd be a disappointment for segment runners who are constantly looking at different city combinations' routing rules.

Thanks.
cmacdona101 is offline  
Old Feb 26, 2010 | 10:17 am
  #3018  
KVS
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Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Lightbulb

Originally Posted by cmacdona101
I've started using the Routing menu option a lot more often recently, so I'm not sure if this is a new problem or just one I never encountered before. But if I look at more than a few routing rules inside of a period of time (like 3 times within 5 minutes), then I get the following error:

"[HOST ERROR]"Server I/O - Error, try again later""

I tried deleting cookies, setting the Internet options to accept 1st party cookies, etc, but didn't see anything in the help file for this specific problem. Does the system simply not allow for multiple queries in a short period of time? That'd be a disappointment for segment runners who are constantly looking at different city combinations' routing rules.
The mainframe, which handles that function, can get a bit 'temperamental' at times. No action is necessary on your end -- just try again in a minute or so.
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Old Feb 26, 2010 | 3:16 pm
  #3019  
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Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,890
I'm a beta user of the LX award functionality and have not had success getting it to work. I have been getting "Invalid PIN" errors, both with the initial download and the new version I just upgraded to now.

I have a M&M number and PIN that I know work (M&M is my main *A plan and so I am over there logging in quite often). I've tried re-entering numerous times. Any ideas what is wrong?
stephem is offline  
Old Feb 26, 2010 | 3:54 pm
  #3020  
KVS
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All eyes on you!
20 Years on Site
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Lightbulb

Originally Posted by stephem
I'm a beta user of the LX award functionality and have not had success getting it to work. I have been getting "Invalid PIN" errors, both with the initial download and the new version I just upgraded to now.

I have a M&M number and PIN that I know work (M&M is my main *A plan and so I am over there logging in quite often). I've tried re-entering numerous times. Any ideas what is wrong?
This is, most likely, a data entry error -- please clear both fields, restart the Tool, and try entering your Card# & PIN again.
KVS is offline  
Old Feb 26, 2010 | 5:05 pm
  #3021  
KVS
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Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Arrow

Originally Posted by itravel
I keep getting "Data Source Error: Award availability cannot be checked for the specified origin and/or destination" when searching IAH-LHR on Amadeus. Tried different dates and still getting error....whys this happening?
Originally Posted by heartybob
I'm having a problem when I search OneWorld redemption availability BGI-LGW - error message says Data source error: "Award availability cannot be checked for the specified origin and/or destination / Route too complex".

Outbound LGW-BGI works fine.

Version is 5.2.0/Diamond
Great news! All origin points (including IAH and BGI) will soon be supported when searching for OneWorld award availability in the KVS Tool.

Please PM if you would like to participate in the Beta release.
KVS is offline  
Old Feb 27, 2010 | 11:57 pm
  #3022  
 
Join Date: Nov 2006
Location: SEA
Programs: AA 1MM Gold, AS MVP Gold. Happily ex-1K, ex-Exec Plat, ex-DL Diamond for 5 years each
Posts: 628
I'm a Diamond user. I am having problems searching for IB availability ex-MAD using the tool.

The BA web site (and AA.com reservations) show availability on a leg MAD-TLV in Y. The KVS tool returns the applicable flight, but lists them as CS+ with no entry for Y (not even YS-).

I've found this to be true on a number of other IB and BA flights, where the tool doesn't even indicate Y availability.

Is this a known bug? What can I do to fix it?

Thanks!
ldpeters is offline  
Old Feb 28, 2010 | 12:11 pm
  #3023  
KVS
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20 Years on Site
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Question

Originally Posted by ldpeters
I'm a Diamond user. I am having problems searching for IB availability ex-MAD using the tool.

The BA web site (and AA.com reservations) show availability on a leg MAD-TLV in Y. The KVS tool returns the applicable flight, but lists them as CS+ with no entry for Y (not even YS-).

I've found this to be true on a number of other IB and BA flights, where the tool doesn't even indicate Y availability.

Is this a known bug? What can I do to fix it?
Please provide specific date(s) & flight number(s).

Also, were you actually able to complete your award booking(s) or were you just told that there was availability?
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Old Feb 28, 2010 | 1:42 pm
  #3024  
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Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Nobody; EY Silver
Posts: 2,587
Originally Posted by KVS
LX E class is shown using the Galileo and Apollo Methods. However, neither of them pick-up the LX connection on the return, most likely because of the very long layover time in ZRH (11+ hours).
Is there any chance to provide wider search options (for married segments) by

a) increasing the connection time which is captured by a search;
b) by increasing the number of transfer points?

This is rarely needed, however, this is a good option for cheap fares which do not allow stopovers to get pseudo stopovers (ie close to 24 hours). LX website is good in such searches by the way.
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Old Feb 28, 2010 | 2:12 pm
  #3025  
KVS
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Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Lightbulb

Originally Posted by Keter
Is there any chance to provide wider search options (for married segments) by

a) increasing the connection time which is captured by a search;
b) by increasing the number of transfer points?

This is rarely needed, however, this is a good option for cheap fares which do not allow stopovers to get pseudo stopovers (ie close to 24 hours). LX website is good in such searches by the way.
Connections are built by the respective GDSs, based on the input parameters (which you can specify, such as carrier and time preferences), as well as the internal parameters (which cannot be specified and are, generally, 'biased' toward 'normal' PAX, who prefer shorter connections).
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Old Feb 28, 2010 | 3:08 pm
  #3026  
 
Join Date: Nov 2006
Location: SEA
Programs: AA 1MM Gold, AS MVP Gold. Happily ex-1K, ex-Exec Plat, ex-DL Diamond for 5 years each
Posts: 628
Originally Posted by KVS
Please provide specific date(s) & flight number(s).

Also, were you actually able to complete your award booking(s) or were you just told that there was availability?
As to the first point, I'll have to go back through and look when I'm at a computer with KVS (not the one I'm at right now). I do remember that it wasn't just one day, or one flight number. It was the same two flights (IB only has two flights daily to TLV), and for a number of dates from late May to early June, BA and KVS only agreed about 80% of the time.

I didn't complete the award booking because I'm still holding out for better dates. However, I was on the phone with BA and they claim they would have been able to book, and online I could go all the way up through the final confirmation screen. They were also showing plenty of availability (more than 4 seats on each flight). Maybe this is a problem with QF more than it is with IB/BA?
ldpeters is offline  
Old Mar 3, 2010 | 3:34 pm
  #3027  
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Posts: 48
so KVS does not show upgrades on Delta?

Originally Posted by bfisk
Is KVS good to show V, X and Z classes on Delta?
I tried to use KVS and I can't see any way to pull Delta upgrade fare classes. I can see Awards, but no upgrades. Am I missing something?
travelry is offline  
Old Mar 3, 2010 | 3:41 pm
  #3028  
KVS
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Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Arrow

Originally Posted by travelry
I tried to use KVS and I can't see any way to pull Delta upgrade fare classes. I can see Awards, but no upgrades. Am I missing something?
DL award booking classes are supported, but DL upgrade classes are not -- please see http://Help.KVSTool.com/#Classes
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Old Mar 4, 2010 | 11:03 pm
  #3029  
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Join Date: Oct 2009
Location: Austin, TX
Programs: AA LT Plat, UA 1k/1mm+, National EE, IC Plat, Bonvoy Gold
Posts: 2,605
If I want to upgrade a 6-month plat membership to diamond, what will happen when I process the diamond contribution?

- Will I get refunded the $35 I paid today and charged $45?
- Will I get billed an extra $10?
- Will I have paid 80$ for 6 months of diamond?

It's unclear to me which scenario seems likely...TIA.
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Old Mar 4, 2010 | 11:33 pm
  #3030  
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Originally Posted by AAExPlat
If I want to upgrade a 6-month plat membership to diamond, what will happen when I process the diamond contribution?
If you decide to upgrade from Platinum to Diamond shortly after becoming a Platinum member for 6M, you can select the 2M Diamond option, in which case both amounts will be combined and pro-rated to 7.3M Diamond.

Alternatively, you can select the 6M Diamond option, in which case you would get 12.8M Diamond (this includes the annual bonus).
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