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Old Oct 11, 17, 1:27 pm   #1
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TripIt v. TripCase v. Anything else?

I've been using TripIt for many, many years. I had Pro back when Barclays covered that cost.

Nothing much has changed over there, and, as I posted in another thread, I've grown really, really tired of their website. I have to log in again if I haven't used it for a few days (way too short of a time-out) and the website just wastes a TON of space on the page, requiring a lot of scrolling. The iOS apps aren't great either - lots of time to refresh, and not really a fantastic data display on either (although iPad is much better than iPhone).

So I started in on TripCase and I'm considering a full changeover.

I'm liking what I'm seeing so far. But there are problems.

Definitely, my biggest beef is the on-screen look of TripIt, and here, TripCase is far more current and usable.

I'm having a problem with auto-merge (it's basically non-existent) but I can manually deal with that if need be. TripIt clearly beats TripCase on this point. And it doesn't seem like it should be very complicated.

I'm a little freaked out by my info appearing in TripCase automatically somehow. I see other FT threads about how and why this happens. I don't find this a compelling feature (quite the reverse) but such is life in the world of big data.

Every time I've tried to dump TripIt before (Kayak, Google Trips, a few others I can't remember) I've humbly come running back. I'm hoping this is the big switchover.
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Old Oct 12, 17, 3:56 am   #2
  
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Question

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Originally Posted by josephstern View Post
I'm having a problem with auto-merge (it's basically non-existent) but I can manually deal with that if need be.
What do you mean by "auto-merge"? You mean auto-import of the plans?
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Old Oct 12, 17, 5:09 am   #3
  
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Try Kayak.
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Old Oct 12, 17, 6:23 am   #4
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Moved to Travel Tools due to topic....
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Old Oct 12, 17, 7:54 am   #5
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Originally Posted by potjernik View Post
What do you mean by "auto-merge"? You mean auto-import of the plans?
When you forward an email to them (trips@tripcase.com) they parse it and make a new trip for it. So each email creates a new trip.

Then, if you have auto-merge turned on, supposedly they combine related trips into one master trip.

So if you have a roundtrip flight and a hotel at the center point of that itinerary, those two emails should combine into one trip in theory.

Mine don't appear to ever do that. But I can do it manually.

In TripIt, you start by defining a trip via location and dates (NYC, 12/1-12/10, for example) and anything in that date range, when forwarded by email, ends up as part of that trip.
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Old Oct 12, 17, 9:25 am   #6
  
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You might want to consult https://www.flyertalk.com/forum/trav...ighttrack.html

When I lost FlyerTrackPro, I experimented with several iOS apps. TripCase may have come in third and AppInTheAir second for me. AppInTheAir would have come in as a tie were it not for the cost.

I have settled on forwarding itineraries to the free TripIt then paying $10 for Flight Update.
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Old Oct 12, 17, 10:06 am   #7
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Sounds like my needs are a little different from yours. I also use Flight Update (and I do like its integration with TripIt - forgot about that benefit of TripIt). But I'm not primarily concerned with flight status. I'm more concerned with the overall list of plans - flights, yes, but also hotels, rental cars, tours, dinner reservations, etc.

AppInTheAir looks good for strict flight info, but that's not my primary concern.
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Old Oct 12, 17, 10:11 am   #8
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Try Kayak.
For some reason, I thought they had discontinued this feature. Maybe it was just the Pro version of the app that they discontinued.

In any event, I'll give it a shot.
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Old Oct 12, 17, 1:57 pm   #9
  
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I would like a moment of silence for Worldmate Gold. I started using it back in '09 and was grandfathered in as a lifetime member to their new subscription model.

I've been using TripCase, but with the AA issues it doesn't work as well.
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Old Oct 12, 17, 2:39 pm   #10
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Are the AA issues with TripCase only when you let it pull your info from its back-end? Or do they have problems with emailed AA itineraries?
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Old Oct 12, 17, 3:13 pm   #11
  
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Originally Posted by josephstern View Post
Are the AA issues with TripCase only when you let it pull your info from its back-end? Or do they have problems with emailed AA itineraries?
Only when having it pull the information from the PNR; email works fine, but doen't give full functionality. I believe it only affects AA booked itineraries as well. So, if you book via a coporate TA or OTA, your Sabre PNR should work correctly.
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Old Oct 13, 17, 5:14 am   #12
  
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Originally Posted by josephstern View Post
For some reason, I thought they had discontinued this feature. Maybe it was just the Pro version of the app that they discontinued.

In any event, I'll give it a shot.
I went through what you are describing a while ago and settled on Kayak. EMail the confirmations for flights, hotels, cars etc.

Everything aggregated. Merges with my calendar and they have a mobile app.
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Old Oct 16, 17, 12:24 am   #13
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Heaven knows I'd love to find something to replace TripIt, but for all of its quirks it mostly does its job. Mostly.

My main issue with using TripIt is that when something is technically wrong it takes me dozens of emails (often with supporting screen shots) to convince the TripIt people that I DO know how to use their app. When I say that something isn't there, it really, really isn't there.

My most recent back/forth with them was when they imported a trip and transposed the dates on the trip so that instead of showing (for instance) from Sept 8 to Sept 11, it imported the trip as August 9 until November 9. They told me that I created the trip incorrectly, until I pointed out that this particular trip was created when they imported my flight info. Then it was hah, hah, oopsie on their end.

Here's hoping that there are more positive reviews of TripCase here. I'd love to find a better alternative!
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Old Oct 16, 17, 7:58 am   #14
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Well, in my testing so far with trips in all three (TripIt, TripCase, and Kayak) I'm really preferring Kayak by far.

It's faster, uses space better on all screens, and has better design, to me.

There's also something about the navigation of both TripIt and TripCase that bug me, where Kayak gets me where I need to be faster.
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Old Oct 18, 17, 5:45 pm   #15
  
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I am a firm fan of tripcase... its Free, does everything I need and its latest app has an inbox where I can keep emails for things like travel insurance details, car parking permits numbers etc.
Manually merging trips is easy, and the updates push to my phone quite happily. I like the share trip with others feature as well. This is particularly useful when i am organising a trip with Mum. I can sort the flights/accommodation/tours etc then email her the completed itn. She prints it out and has a hard copy (her preference as she doesn't have a smart device) and I can run most of the holiday off the phone/iPad.
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