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Old Feb 12, 2015, 9:19 am
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Last edit by: TWA884
Please submit technical support and customer service requests directly to KVS through their website.
FlyerTalk is not KVS' customer assistance venue.
The primary purpose of the Travel Tools forum is to benefit the entire FlyerTalk community.
Anything related to the KVS Availability Tool may be discussed here, including member to member requests for troubleshooting.


Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.Note: To edit the wikipost, please contact the moderator by sending an alert or a private message.


Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:
http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:
http://www.flightradar24.com/terms-and-conditions
Websites information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:
http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

https://book.austrian.com/app/fb.fly
Terms of Use:
http://www.austrian.com/Info/LegalRe..._lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://en.aegeanair.com
Terms of Use:

https://eservice.evaair.com
Terms of Use:

https://flymas.mobi/itravel/viewBooking.xhtml
Terms of Use:

https://fly.rj.com/MyBookings/Home/EN/Default.aspx
Terms of Use:

http://skyvector.com/airport/
Terms of Use:

https://m.aeroflot.ru/b/info/pnr/load
Terms of Use:

https://mm.alitalia.com/GB_EN/booking/apvsearch.aspx
Terms of Use:

https://mobile1.emirates.com/myb/review.xhtml
Terms of Use:

https://myb.s7.ru/getMyBooking.action
Terms of Use:

https://mytripandmore.com/Itinerary.aspx
Terms of Use:
https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:
https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:
http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

https://wftc3.e-travel.com
Terms of Use:

https://wtrweb.worldtracer.aero/WorldTracerWeb/pax.do
Terms of Use:

https://www121.jal.co.jp/JmbWeb/JR/S...MileCalc_en.do
Terms of Use:

https://www4.thy.com/mybookings/ETDisplay.tk
https://www4.thy.com/mybookings/getPnr.tk
Terms of Use:

https://www.airfrance.fr/cgi-bin/AF/...chPnrAction.do
Terms of Use:

https://www.alaskaair.com/booking/reservationlookup
Terms of Use:

https://www.bookonline.saudiairlines...verride.action
https://www.bookonline.saudiairlines...verride.action
Terms of Use:

https://www.britishairways.com/trave...g/public/en_gb
Terms of Use:
http://www.britishairways.com/en-gb/...rms-conditions

All Materials on this website, the appearance, organisation and layout of this website, the underlying software code and the underlying data are subject to trade marks, copyright, database rights and other registered and unregistered intellectual property rights which are owned either directly by Us or by Our licensors.

Unless otherwise authorised within these Terms and Conditions, You must not copy, modify, alter, publish, broadcast, distribute, sell or transfer (whether in whole or in part) any Material on this website or the underlying software code or underlying data.
...
Your access to this website is on a temporary basis, and we reserve the right to withdraw, restrict or amend the services accessibly to You on the website without notice at our absolute discretion.

You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which You are accessing this website. Except as expressly permitted by Us, You shall not use this website for any purpose.

In particular, You agree that, You must not:

post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal;
use screen scraping, any automated algorithm, device, method, system, software or manual process to access, use, search, copy, monitor or extract Material (in whole or in part) from or through using this website unless We have given Our express written agreement;
...

https://www.checkmytrip.com/CMTSERVLET
Terms of Use:
https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:
http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.
https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:
https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without Uniteds prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without Uniteds prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

https://www.viewtrip.com/GetItin.aspx
Terms of Use:

https://www.virginamerica.com/book/ow/a1/
Terms of Use:

https://www.virgin-atlantic.com/en/g...ndBooking.next
Terms of Use:

https://www.virtuallythere.com/new/reservations.html
Terms of Use:

http://weather.noaa.gov/weather/current/
Terms of Use:

http://worldaerodata.com/wad.cgi
Terms of Use:

http://www.airframes.org/fleet/
Terms of Use:

http://www.cathaypacific.com/cx/en_H...oking-now.html
Terms of Use:

http://www.flightradar24.com/
Terms of Use:

http://www.FlightStats.com/go/Flight...ingByFlight.do
http://www.FlightStats.com/go/Flight...tusByFlight.do
Terms of Use:

http://www.flightview.com/TravelTool...eryResults.asp
http://www.flightview.com/TravelTools/viewairport.asp
Terms of Use:

http://www.gcmap.com/airport/
http://www.gcmap.com/mapui
Terms of Use:
http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:
http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATAs prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:
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KVS Availability Tool

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Old Jul 29, 2023 | 3:45 pm
  #1006  
FlyerTalk Evangelist
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,644
Originally Posted by lewinr
With all due respect, calling KVSTool a scam because it enables the user to scrape websites is unreasonable.
There are plenty of other tools in out there, some of them even mentioned here in flyertalk, that allow users to scrape or use websites outside their standard terms of use.
They are not scams.
I wasn't commenting on anything other than KVS.

Apparently yu agree that it violates the TOS of various web sites and data sources. I'll mention that it also summarily drops features unannounced and since all those who pay have ever done is make a required "donation" based on the functionality they seek, they are simply left without what they paid for. And judging by the number of complaints by donors here, it's also not very reliable. I was right - SCAM.

I'll refrain from further comment.
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Old Aug 2, 2023 | 11:03 pm
  #1007  
KVS
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Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
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Originally Posted by searchinfordeals
Hi KVS,

Thanks for your reply!

Is there any way to get complimentary full access to your tool for a week or two before deciding on a contribution?

I'd be more than happy to make a contribution for a working tool where bugs are Fixed regularly.

From my reading, cowtool provides complimentary access for FT users who meet certain criteria and those users can optionally make a contribution, which I intend on doing.
Please submit your request via the Contact Form on the KVS Tool Homepage.
KVS is offline  
Old Aug 3, 2023 | 7:00 am
  #1008  
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Join Date: Jan 2010
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Programs: AA EXP and Eurostar Carte Blanche
Posts: 4,120
Originally Posted by Xyzzy
I was right - SCAM. I'll refrain from further comment.
For the benefit of others reading this thread, it's important to clarify that KVS has certainly never been a scam for me. On the contrary, it has provided me with precisely the information I wanted for a price that I felt was reasonable. It has been a useful tool for me, and I have not encountered any problem logging in or accessing my login credentials. The source of the data is not a concern of mine.

Others may have a different view and different experience.
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Old Aug 3, 2023 | 7:14 pm
  #1009  
40 Countries Visited
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Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,813
Originally Posted by ExpatExp
The source of the data is not a concern of mine.
Obviously, some of us have different moral values than others... 😁😂🤣
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Old Aug 11, 2023 | 10:12 pm
  #1010  
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Join Date: Jun 2023
Location: DTW (Detroit), ARN (Stockholm), ZRH (Zurich)
Programs: MyMcDonald's
Posts: 37
Whenever I try to view fare rules for a route, I get an error: " The requested Method/Function is currently unavailable. "

This has been happening for a month. I downloaded the newest version 10 minutes ago. No change. Is there any status update available for this fix?
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Old Aug 12, 2023 | 12:14 am
  #1011  
40 Countries Visited
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15 Years on Site
 
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,813
Talking

Originally Posted by hotcarl69
Whenever I try to view fare rules for a route, I get an error: " The requested Method/Function is currently unavailable. "

This has been happening for a month. I downloaded the newest version 10 minutes ago. No change. Is there any status update available for this fix?
Another extremely satisfied customer 🤣😂😁

Also see this post above: https://www.flyertalk.com/forum/35454238-post1003.html
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Old Aug 12, 2023 | 7:34 am
  #1012  
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Originally Posted by vbroucek
Obviously, some of us have different moral values than others... 😁😂🤣
Of course I agree we all do! In my view this is not a moral issue. I hope tappy0902 was able to get the needed data?
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Old Aug 12, 2023 | 6:06 pm
  #1013  
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Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,813
Angry

Originally Posted by ExpatExp
Of course I agree we all do! In my view this is not a moral issue. I hope tappy0902 was able to get the needed data?
Seriously? So, you agree with and support stealing other people's property? That's what has clearly been proven about how KVS sources some of their data.
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Old Aug 12, 2023 | 6:16 pm
  #1014  
Moderator: The British Airways Club
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Originally Posted by vbroucek
Seriously? So, you agree with and support stealing other people's property? That's what has clearly been proven about how KVS sources some of their data.
If it was clear and proven and if it mattered sufficiently to the owners of the data then I suspect action would already have been taken to shut it down. Has that happened?

For the avoidance of doubt, I am not a user of the system and have no 'skin in the game'.
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Old Aug 12, 2023 | 6:22 pm
  #1015  
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Location: Tasmania, Australia
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Originally Posted by golfmad
If it was clear and proven and if it mattered sufficiently to the owners of the data then I suspect action would already have been taken to shut it down. Has that happened?

For the avoidance of doubt, I am not a user of the system and have no 'skin in the game'.
Yes, it has been proven. I could (but will not) name legitimate travel companies that kicked KVS out after finding he was reselling data from his account in a breach of TOCs and know about at least one that threatened suing KVS. Every time "method has been developed" or "method changed" in KVS words, new victim has been temporarily found. KVS certainly does not only scrape other's websites, KVS also illegally uses data obtained in breach of TOCs of legitimate providers.
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Old Aug 21, 2023 | 2:05 am
  #1016  
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I don't know if anyone here is having the same problem as me or not. I tried to contact KVS multiple times on the KVS website, and I never got a response. This is not the first time that I signed up for KVS, but is the first time that I can't register nor gotten Permanent Registration Credentials by the date they promise. I bought 2 months membership, and the temporary registration only lasted one month, and now I haven't been able to use any KVS services. I really need to use the mobile companion app too. It is really frustrating, does anyone know any other way I can contact KVS?
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Old Aug 21, 2023 | 2:58 am
  #1017  
40 Countries Visited
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Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,813
Originally Posted by palesky
I don't know if anyone here is having the same problem as me or not. I tried to contact KVS multiple times on the KVS website, and I never got a response. This is not the first time that I signed up for KVS, but is the first time that I can't register nor gotten Permanent Registration Credentials by the date they promise. I bought 2 months membership, and the temporary registration only lasted one month, and now I haven't been able to use any KVS services. I really need to use the mobile companion app too. It is really frustrating, does anyone know any other way I can contact KVS?
Don't know what you expect from us here. Can you read and comprehend what has been written here before? This is not KVS support forum!!! Yes, I used to have a direct e-mail to "Kevin" (supposedly the owner of KVS and IMHO the only person behind it) but I doubt it is still working anyway... And honestly, I cannot find it in my records from the past. The mobile companion is actually the most questionable part of the whole KVS business - that is the part that is using their probably paid access to some sort of CRS (used to be Amadeus through one of the largest US travel agencies) where they illegally sell access to third party like you... Anyway, I am not going to risk being banned here so I stop now and wish you good luck... 🤣😂😁
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Old Aug 22, 2023 | 12:48 am
  #1018  
KVS
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Originally Posted by hotcarl69
Whenever I try to view fare rules for a route, I get an error: " The requested Method/Function is currently unavailable. "

This has been happening for a month. I downloaded the newest version 10 minutes ago. No change. Is there any status update available for this fix?
The [View Fare Rules] function continues to function normally. Please send a screenshot via the [Contact Form] if the issue persists.

Originally Posted by palesky
I don't know if anyone here is having the same problem as me or not. I tried to contact KVS multiple times on the KVS website, and I never got a response. This is not the first time that I signed up for KVS, but is the first time that I can't register nor gotten Permanent Registration Credentials by the date they promise. I bought 2 months membership, and the temporary registration only lasted one month, and now I haven't been able to use any KVS services. I really need to use the mobile companion app too.
We have now re-sent your Permanent Credentials via e-mail. Please also note that your Temporary Credentials will never expire before you receive your Permanent Codes (regardless of the expiry date indicated).
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Old Oct 29, 2023 | 5:04 pm
  #1019  
KVS
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Arrow

We are pleased to note that we have recently completed a major component upgrade and ALL KVS Tool Methods and Functions are now fully functional and compatible with Windows 10 & 11 (and, soon, Windows 12).

Be sure to download and install the latest version (V11.2.x).

The GMail e-mail issue for Temporary Registration Codes has also been resolved.
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KVS is offline  
Old Dec 19, 2023 | 6:48 am
  #1020  
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Join Date: Dec 2023
Posts: 5
Good afternoon, KVS

I was about to purchase the diamond trial option, essentially to know what was the reason of delay for a flight in August 2022 by checking the FLIFO info.

Do you know if the info you provide is the same as Expertflyer in this regards ? They display the IATA code (ZY/ZA/ZO...)+ potentially Y/N in regards of EU261? This is basically what I am looking for.

BR,
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