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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Travel Tools (https://www.flyertalk.com/forum/travel-tools-701/)
-   -   ExpertFlyer Help Desk, Information and Updates Thread (https://www.flyertalk.com/forum/travel-tools/1297709-expertflyer-help-desk-information-updates-thread.html)

JA318 Dec 4, 2013 9:00 am
Originally Posted by ExpertFlyer Voice (Post 21897368)
In that case, you should be only looking at the QF flight numbers as award searching isn't valid for codeshares. It doesn't matter that you want to use AA miles, it matters which airline operates the flight.
Thanks for the tip. So if I search for DFW/BNE flying QF in U/X class on 10/8/14 I get no results, which is probably expected since that matches the AA site. Is there any way to create a flight alert to know if that flight ever does appear? I can find the flight when searching Y class, but then can only create the alert for Y, not U/X.

ExpertFlyer Voice Dec 4, 2013 9:12 am
Originally Posted by JA318 (Post 21901323)
Is there any way to create a flight alert to know if that flight ever does appear? I can find the flight when searching Y class, but then can only create the alert for Y, not U/X.
Yes, as previously noted:

Originally Posted by ExpertFlyer Voice (Post 21897368)
You can however create a Flight Alert for the QF flight from either the Flight Availability results or the Create New Flight Alert page. Be sure to use the proper QF award class codes.
As both of those methods allow you to enter any class code for the alert.

JA318 Dec 4, 2013 9:33 am
Perfect, thanks so much!

cloudybw Dec 6, 2013 10:26 pm
I tried to search for routing rules of some US fares, but all return:

TKT DATE MUST BE EQUAL OR EARLIER THAN TVL DATE

which is useless.

Any ways to get the real routing rule on US? I subscribe EF mainly for the routing rule...

ExpertFlyer Voice Dec 6, 2013 11:01 pm
Originally Posted by cloudybw (Post 21919127)
I tried to search for routing rules of some US fares, but all return:

TKT DATE MUST BE EQUAL OR EARLIER THAN TVL DATE

which is useless.

Any ways to get the real routing rule on US? I subscribe EF mainly for the routing rule...
The error message indicates that the dates you use have to be correct. We cannot help you without the details of your search so please email us, thanks.

danapop Dec 16, 2013 7:53 pm
United Rewards gone from ExpertFlyer
 
Any idea when this will change again? I miss this tool...

FlyerChrisK Dec 16, 2013 11:20 pm
It's not coming back.

pete4212 Dec 17, 2013 9:48 am
Originally Posted by FlyerChrisK (Post 21978983)
It's not coming back.
Since ExpertFlyer has been telling people that they are actively working with United on restoring the data, that would be premature to say at this point.

Lux Dec 19, 2013 2:24 am
I'm aware of the difference in availability shown between different GDS / POS, but have been finding that UK availability is often completely 'blocked' whereas US availability is quite detailed. Two examples:
ICN-LHR in early Jan.

UK availability:
03 JAN OZ521: JA CA DC ZC UC YC BC MC HC EC QC KC SC VC LC WC TC GC
04 JAN OZ521: JL CL DL ZL UL YL BL ML HL EL QL KL SL VL LL WL TL GL

US availability:
03 JAN OZ521: J5 C3 D0 Z0 U0 Y0 B0 M0 H0 E0 Q0 K0 S0 V0 L0 W0 T0 G0
04 JAN OZ521: J0 C0 D0 Z0 U0 Y0 B0 M0 H0 E0 Q0 K0 S0 V0 L0 W0 T0 G0

BKK-CMB in early Jan.

UK availability:
04 JAN UL 883: JC CC DC IC YC BC PC HC KC WC MC EC LC RC VC SC NC QC OC
05 JAN UL 883: JC CC DC IC YC BC PC HC KC WC MC EC LC RC VC SC NC QC OC
(Every search around this period returns 'Closed')

US availability:
04 JAN UL 883: J0 C0 D0 I0 Y0 B0 P0 H0 K0 W0 M0 E0 L0 R0 V0 S0 N0 Q0 O0
05 JAN UL 883: J0 C0 D0 I0 Y4 B2 P2 H2 K1 W1 M1 E1 L1 R1 V1 S1 N0 Q0 O0
This seems to be only a fairly recent thing. It matters because, as a UK resident, that's where my tickets are purchased (including that one for BKK-CMB - I'm trying to get my girlfriend home!)

What might explain this significant discrepancy? Is the UK-based GDS you're using specifically blocking your access to these airlines?

Thanks.

ExpertFlyer Voice Dec 19, 2013 2:08 pm
Originally Posted by Lux (Post 21992644)
I'm aware of the difference in availability shown between different GDS / POS, but have been finding that UK availability is often completely 'blocked' whereas US availability is quite detailed. Two examples:
ICN-LHR in early Jan.

UK availability:
03 JAN OZ521: JA CA DC ZC UC YC BC MC HC EC QC KC SC VC LC WC TC GC
04 JAN OZ521: JL CL DL ZL UL YL BL ML HL EL QL KL SL VL LL WL TL GL

US availability:
03 JAN OZ521: J5 C3 D0 Z0 U0 Y0 B0 M0 H0 E0 Q0 K0 S0 V0 L0 W0 T0 G0
04 JAN OZ521: J0 C0 D0 Z0 U0 Y0 B0 M0 H0 E0 Q0 K0 S0 V0 L0 W0 T0 G0

BKK-CMB in early Jan.

UK availability:
04 JAN UL 883: JC CC DC IC YC BC PC HC KC WC MC EC LC RC VC SC NC QC OC
05 JAN UL 883: JC CC DC IC YC BC PC HC KC WC MC EC LC RC VC SC NC QC OC
(Every search around this period returns 'Closed')

US availability:
04 JAN UL 883: J0 C0 D0 I0 Y0 B0 P0 H0 K0 W0 M0 E0 L0 R0 V0 S0 N0 Q0 O0
05 JAN UL 883: J0 C0 D0 I0 Y4 B2 P2 H2 K1 W1 M1 E1 L1 R1 V1 S1 N0 Q0 O0
This seems to be only a fairly recent thing. It matters because, as a UK resident, that's where my tickets are purchased (including that one for BKK-CMB - I'm trying to get my girlfriend home!)

What might explain this significant discrepancy? Is the UK-based GDS you're using specifically blocking your access to these airlines?

Thanks.
Some GDSs show the non-numeric availability codes (C,L,A) and some don't. Also the same airline may participate in different GDSs at different levels, affecting the data shown.

For the GDSs that show the non-numeric codes, C & L = 0 in that when comparing the different sources, any fare class that isn't available with or without a waitlist, will just show as 0 elsewhere.

Also a status of A means that there is availability, so with the OZ example you'll see that classes that show >0 availability on one GDS show as A on another, so the results aren't as different as it appears.

Lux Dec 19, 2013 2:21 pm
Originally Posted by ExpertFlyer Voice (Post 21996207)
Some GDSs show the non-numeric availability codes (C,L,A) and some don't. Also the same airline may participate in different GDSs at different levels, affecting the data shown.

For the GDSs that show the non-numeric codes, C & L = 0 in that when comparing the different sources, any fare class that isn't available with or without a waitlist, will just show as 0 elsewhere.

Also a status of A means that there is availability, so with the OZ example you'll see that classes that show >0 availability on one GDS show as A on another, so the results aren't as different as it appears.
Ah right, that broadly makes sense, although I'm surprised that a GDS would just show 0 rather than C or L. Anyhow, I'd suggest that this information is made available somewhere on the support or FAQ section of the website as I had trouble interpreting it.

Thanks.

danapop Dec 24, 2013 10:05 am
any other site I can use for this?

chx1975 Dec 24, 2013 1:42 pm
As far as I understand these matters, Aeroplan and ANA still works so does http://www.flisea.com/ which uses those.

UAPremExecflyer Dec 24, 2013 5:52 pm
Originally Posted by danapop (Post 21978179)
Any idea when this will change again? I miss this tool...
You're about two months late to this news ...
http://www.flyertalk.com/forum/unite...ct-2013-a.html

rookieflyer Dec 30, 2013 2:18 pm
Expertflyer and AS.com both show LAS-SEA on 1/10/14 flight 601 as W7 but when I call British to book it. They don't see any availability?

Any thoughts or just call again?


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