Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Nov 10, 2013, 7:53 am
#571
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
On AS, it's W. No idea about AA. Hopefully someone else can respond to that.
Nov 10, 2013, 11:47 am
#572
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
The AA award classes are Z/U/T as noted when you choose American in the airline list of the Award & Upgrade search. The DFW-HNL classes are usually 2 class so you would be looking for First or Coach.
Nov 11, 2013, 10:03 pm
#574
Join Date: Mar 2012
Location: SAN
Posts: 1,396
When you cancel, you can indicate your reason for cancelation. I explained the lack of star alliance award search capability as my reason for cancelation when I canceled.
Nov 12, 2013, 9:40 am
#576
Join Date: Sep 2012
Posts: 586
Nov 12, 2013, 1:41 pm
#577
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,606
Are seat alerts for UA no longer working?
I have one set for an upcoming LHR-ORD service. Had it set for any window or aisle in C.
Checking to see if the outbound u/g had cleared, I saw that there was a window seat on the return. EF alert still shows as active, and has not notified..
I have one set for an upcoming LHR-ORD service. Had it set for any window or aisle in C.
Checking to see if the outbound u/g had cleared, I saw that there was a window seat on the return. EF alert still shows as active, and has not notified..
Nov 12, 2013, 2:42 pm
#578
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Are seat alerts for UA no longer working?
I have one set for an upcoming LHR-ORD service. Had it set for any window or aisle in C.
Checking to see if the outbound u/g had cleared, I saw that there was a window seat on the return. EF alert still shows as active, and has not notified..
I have one set for an upcoming LHR-ORD service. Had it set for any window or aisle in C.
Checking to see if the outbound u/g had cleared, I saw that there was a window seat on the return. EF alert still shows as active, and has not notified..
Also, you should run a Quick Check of the alert to see if you will be notified at the next scheduled check of the alert. As we've said before, the alerts check a few times a day, not every minute, so just because you haven't gotten an email yet doesn't mean the system isn't working.
Nov 13, 2013, 4:22 am
#579
Join Date: Oct 2013
Posts: 23
the ease in which this occurred makes me think that the star alliance search feature isn't coming back anytime soon
Nov 20, 2013, 6:29 am
#580
Join Date: Apr 2006
Location: London
Programs: BA bronze, Hertz pres circle, Marriott Platinum, hilton diamond
Posts: 2,537
How do I set up an alert for a range of dates?
For example between 2/19 and 2/23 any U class seats on the same flight each day, I only seem to be able to select one day.
For example between 2/19 and 2/23 any U class seats on the same flight each day, I only seem to be able to select one day.
Nov 20, 2013, 8:12 am
#581
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I'm sorry aceman however Flight Alerts are only for specific flights on specific days. You can have up to 30 active alerts on your account at one time, so that would be sufficient to cover those 5 days.
Nov 20, 2013, 2:14 pm
#582
Join Date: Nov 2009
Location: 6km East of EPAYE
Programs: UA Silver, AA Platinum, AS & DL GM Marriott TE, Hilton Gold
Posts: 9,582
LH Award
Sorry if I missed an announcement - are LH Awards no longer searchable?
LH (nor ANA) are on the list of airlines when in the award search.
Thank you,
LH (nor ANA) are on the list of airlines when in the award search.
Thank you,
Nov 23, 2013, 6:38 am
#585
Join Date: Dec 2002
Location: LI, NY
Programs: AA PLT, AAdv since Day One
Posts: 2,682
http://www.flyertalk.com/forum/21832058-post36.html
Looks like things are still up in the air. (No pun intended)