Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Jul 24, 2013, 11:18 pm
#422
Join Date: Jun 2009
Location: LAX
Posts: 6,769
If you're redeeming using Asia Miles, you can use the Asia Miles site, too, and the availability there is larger than what you'd find on the other sites.
Jul 25, 2013, 8:32 am
#423
Join Date: Jan 2005
Posts: 228
This isn't really an ExpertFlyer specific question, but you can check the BA, JL, QF sites for info on CX award seats. They're not going to be super accurate, but they'll give you some feel for it. I found the JL site most accurate, but sometimes, when things are changing, JL may show availability but it not really being there.
If you're redeeming using Asia Miles, you can use the Asia Miles site, too, and the availability there is larger than what you'd find on the other sites.
If you're redeeming using Asia Miles, you can use the Asia Miles site, too, and the availability there is larger than what you'd find on the other sites.
Jul 26, 2013, 11:59 am
#424
Join Date: Nov 2009
Posts: 519
Expert flyer is showing 6-7 Business (J) class Award availability in Etihad Airlines from ORD-AUH in April 2014. But people are saying you can book only two award tickets with AA miles, is that true? I need to book 4 tickets is it possible with AA miles? Is there any other option?
Thanks.
Thanks.
Jul 26, 2013, 2:01 pm
#425
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Expert flyer is showing 6-7 Business (J) class Award availability in Etihad Airlines from ORD-AUH in April 2014. But people are saying you can book only two award tickets with AA miles, is that true? I need to book 4 tickets is it possible with AA miles? Is there any other option?
Thanks.
Thanks.
Jul 26, 2013, 3:56 pm
#427
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
First - Promotional Upgrade (R)
Business - Promotional Upgrade (X)
Neither of those classes are J, also they are promotional award classes, not standard miles ones. If you hover over the (?) icon next to them you'll see:
"Paid Promotional Business Upgrade inventory, not using miles."
The only source for EY miles award inventory is the EY website.
Jul 31, 2013, 3:36 pm
#428
Join Date: Sep 2011
Location: Los Angeles CA
Posts: 13
Hello Fellow Experts.
I'm an expert in training..
Here is what I need help with:
I have always like how LH is one of the only airlines that release excess award inventory into the marketplace within 4-5 days of departure. I think Cathay is the only other airline that does this.
This past week I have been looking on EF Award and Upgrade tool to see the *A Business Class award inventory for LAX-FRA. I have been seeing great avail (4+ seats) usually on both daily flights. And I have been seeing this for nearly every day this week.
But suddenly today there are zero seats avail in LH Business on this route using the *A filter.
I know award seats disappear quickly.. but it seems LH inventory has vanished completely.
Am I crazy? It's almost as if they're updating their system or reloading inventory but I have checked several times over the last 3-4 hrs.
Any feedback would be appreciated.
I'm an expert in training..
Here is what I need help with:
I have always like how LH is one of the only airlines that release excess award inventory into the marketplace within 4-5 days of departure. I think Cathay is the only other airline that does this.
This past week I have been looking on EF Award and Upgrade tool to see the *A Business Class award inventory for LAX-FRA. I have been seeing great avail (4+ seats) usually on both daily flights. And I have been seeing this for nearly every day this week.
But suddenly today there are zero seats avail in LH Business on this route using the *A filter.
I know award seats disappear quickly.. but it seems LH inventory has vanished completely.
Am I crazy? It's almost as if they're updating their system or reloading inventory but I have checked several times over the last 3-4 hrs.
Any feedback would be appreciated.
Jul 31, 2013, 3:49 pm
#429
Join Date: Jan 2011
Posts: 749
I've done a lot of searches today for KLM O class. It seems like they're just dropped off out of nowhere. There are no seats, on any routes I search, on any days. Is this a KLM issue or EF issue? or just no availability? Flex awards come back ok.
Jul 31, 2013, 4:29 pm
#430
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Hello Fellow Experts.
I'm an expert in training..
Here is what I need help with:
I have always like how LH is one of the only airlines that release excess award inventory into the marketplace within 4-5 days of departure. I think Cathay is the only other airline that does this.
This past week I have been looking on EF Award and Upgrade tool to see the *A Business Class award inventory for LAX-FRA. I have been seeing great avail (4+ seats) usually on both daily flights. And I have been seeing this for nearly every day this week.
But suddenly today there are zero seats avail in LH Business on this route using the *A filter.
I know award seats disappear quickly.. but it seems LH inventory has vanished completely.
Am I crazy? It's almost as if they're updating their system or reloading inventory but I have checked several times over the last 3-4 hrs.
Any feedback would be appreciated.
I'm an expert in training..
Here is what I need help with:
I have always like how LH is one of the only airlines that release excess award inventory into the marketplace within 4-5 days of departure. I think Cathay is the only other airline that does this.
This past week I have been looking on EF Award and Upgrade tool to see the *A Business Class award inventory for LAX-FRA. I have been seeing great avail (4+ seats) usually on both daily flights. And I have been seeing this for nearly every day this week.
But suddenly today there are zero seats avail in LH Business on this route using the *A filter.
I know award seats disappear quickly.. but it seems LH inventory has vanished completely.
Am I crazy? It's almost as if they're updating their system or reloading inventory but I have checked several times over the last 3-4 hrs.
Any feedback would be appreciated.
Jul 31, 2013, 4:51 pm
#431
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
We are showing what KLM is publishing in the reservation systems. It's possible they may be blocking certain routes like AF has done previously.
Aug 1, 2013, 9:24 am
#432
Join Date: Jun 2011
Location: San Jose, CA
Programs: DL DM, HH Gold, SPG Gold, Hyatt Plat
Posts: 2,874
Alitalia Premium Economy Award
Having issues with AZ premium economy award availability. Looking to transfer some AMEX points to AZ and book a flight to Rome for my mom. Outbound is 8/18 on the 9:40pm JFK-FCO, and return 8/24 on the 9:10am FCO-JFK.
EF shows A7 for the outbound and A6 for the return. Just called Alitalia and they are telling me they don't see any seats available. Agent said MAYBE one seat on the outbound, but she couldn't see it for sure until they entered all the info and updated the system. Then looking at the return she said right off the bat it was showing showing 0 for everything that day and the day before (could also do a return on the 23rd).
I'd be using AZ miles to book on AZ metal, so no issues of partner blocking.
Have there ever been issues with EF showing correct AZ premium economy availability? Is the agent probably wrong, or her system wrong or not updated? If I urge them to take my mom's info and actually try to do the ticket, do you think the system would update and show availability?
Results from ExpertFlyer.com
Results from ExpertFlyer.com
EF shows A7 for the outbound and A6 for the return. Just called Alitalia and they are telling me they don't see any seats available. Agent said MAYBE one seat on the outbound, but she couldn't see it for sure until they entered all the info and updated the system. Then looking at the return she said right off the bat it was showing showing 0 for everything that day and the day before (could also do a return on the 23rd).
I'd be using AZ miles to book on AZ metal, so no issues of partner blocking.
Have there ever been issues with EF showing correct AZ premium economy availability? Is the agent probably wrong, or her system wrong or not updated? If I urge them to take my mom's info and actually try to do the ticket, do you think the system would update and show availability?
Results from ExpertFlyer.com
Code:
Awards & Upgrades Search
Departing JFK on 08/18/13 12:00 AM for FCO
Returning on 08/24/13 12:00 AM
Flying AZ on booking class Z A U
Frequency
Flight Stops Depart Arrive Aircraft Reliability Class Description Code Seats
0 Connections
AZ 603 0 JFK FCO 330 Su,M,T,Th,Sa Business - Award Z 1
08/18/13 4:35 PM 08/19/13 7:10 AM 90% / 16m Premium Economy - Award A 0
0 Connections
AZ 609 0 JFK FCO 772 Su,M,W,F,Sa Premium Economy - Award A 7
08/18/13 5:35 PM 08/19/13 8:00 AM 67% / 25m
0 Connections
AZ 611 0 JFK FCO 772 Daily Premium Economy - Award A 7
08/18/13 9:40 PM 08/19/13 12:05 PM 79% / 29m
Code:
Awards & Upgrades Search
Departing JFK on 08/18/13 12:00 AM for FCO
Returning on 08/24/13 12:00 AM
Flying AZ on booking class Z A U
Frequency
Flight Stops Depart Arrive Aircraft Reliability Class Description Code Seats
0 Connections
AZ 602 0 FCO JFK 330 Su,M,T,Th,Sa Premium Economy - Award A 6
08/24/13 9:10 AM 08/24/13 12:55 PM 55% / 28m
0 Connections
AZ 608 0 FCO JFK 772 Daily Premium Economy - Award A 0
08/24/13 10:10 AM 08/24/13 1:45 PM 58% / 42m
0 Connections
AZ 610 0 FCO JFK 772 Daily Premium Economy - Award A 0
08/24/13 2:40 PM 08/24/13 6:15 PM 55% / 34m
Aug 1, 2013, 9:34 am
#433
Suspended
Join Date: Dec 2012
Programs: A3, AA. Plasticy things! That give me, y'know, Stuff!
Posts: 6,293
Quick question - expertflyer & KVS both show Air NZ and JetStar availability, correct? I must be doing something wrong as I can't get either to come up and I know I could in the past.
Aug 1, 2013, 10:29 am
#434
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
So they didn't actually check? Call back, and talk to an agent that's willing to actually look at the flight inventory. Many times the agents can be incorrect. Also, be sure to confirm that they are looking for A class on those flights. If not, please let us know if the PE award class has changed.
Aug 1, 2013, 10:33 am
#435
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Air NZ Award inventory has always been available via the ExpertFlyer Award & Upgrade search tool:
Results from ExpertFlyer.com
Code:
Awards & Upgrades Search
Departing LAX on 09/01/13 12:00 AM for AKL
Flying NZ on booking class I A X
Frequency
Flight Stops Depart Arrive Aircraft Reliability Class Description Code Seats
0 Connections
NZ 1 0 LAX AKL 773 Daily Business - Awards using Airpoints & Co I 0
09/01/13 9:45 PM 09/03/13 5:45 AM 97% / 7m mp upgrades for Gold
Premium Economy & Comp upgrades into P A 0
remium Econom
Economy - Award X 1
0 Connections
NZ 5 0 LAX AKL 773 Su,M,W,Th,F,Sa Business - Awards using Airpoints & Co I 0
09/01/13 10:30 PM 09/03/13 6:30 AM 87% / 17m mp upgrades for Gold
Premium Economy & Comp upgrades into P A 0
remium Econom
Economy - Award X 3
0 Connections
NZ 19 1 LAX AKL 763 Su Business - Awards using Airpoints & Co I 0
09/01/13 11:15 PM 09/03/13 9:50 AM NA / NA mp upgrades for Gold
Economy - Award X 0