Go Back  FlyerTalk Forums > Travel&Dining > Travel Tools
Reload this Page >

ExpertFlyer.com Help Desk Thread

Register
Community
Wiki Posts
Today's Posts
Search
Old Feb 14, 2015, 12:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]

This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.

--------------------

Searches currently not working:
  • Upgrades - AY, BA, EK, EY, IB, QR, VS
  • Awards - AY, BA, IB, EY, QR, VS

To search AA upgrades:
  • Use the Award & Upgrade tool
  • Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
  • To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.




Print Wikipost

ExpertFlyer.com Help Desk Thread

Thread Tools
 
Search this Thread
 
Old Mar 28, 2024, 5:58 pm
  #3061  
 
Join Date: Aug 2018
Location: Chicago
Posts: 319
Seat Alert App no longer available on IOS?
I've been having issues with the Seat Alert app (it kept logging me out), so I tried deleting the app with the intention of reinstalling, but the app is no longer in the App store. Did they decommission this app?
Traveler56789 is offline  
Reply
Old Mar 28, 2024, 6:09 pm
  #3062  
 
Join Date: Jul 2009
Posts: 147
Originally Posted by Traveler56789
I've been having issues with the Seat Alert app (it kept logging me out), so I tried deleting the app with the intention of reinstalling, but the app is no longer in the App store. Did they decommission this app?
Yes. FT support told me a few weeks ago it was no longer available.
fleet7 and hurnik like this.
stevehuff is offline  
Reply
Old Mar 31, 2024, 6:59 pm
  #3063  
Moderator: Chase Ultimate Rewards
 
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,457
Originally Posted by Traveler56789
same thing happening to me. For at least the last couple of weeks the seat alerts haven’t worked for me. I’ve been manually checking seat maps on my upcoming flights every few days and frequently found seats where I should have received an alert, but didnt
This recently happened to me too. Had a Seat Alert set, got no notifications, but manually ran the search again and seats had opened. Days later, I still received nothing from the alert.

Sigh. No point in paying for it if it's not working, I guess.
hurnik likes this.
MDtR-Chicago is offline  
Reply
Old Apr 1, 2024, 5:29 am
  #3064  
 
Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 247
Originally Posted by MDtR-Chicago
This recently happened to me too. Had a Seat Alert set, got no notifications, but manually ran the search again and seats had opened. Days later, I still received nothing from the alert.

Sigh. No point in paying for it if it's not working, I guess.
Is it not working on all airlines? It worked for me on AA two weeks ago...
droopydog is offline  
Reply
Old Apr 1, 2024, 6:00 am
  #3065  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,145
Originally Posted by droopydog
Is it not working on all airlines? It worked for me on AA two weeks ago...
Here is the claimed list of airlines that work:

https://www.expertflyer.com/sessionlessSeatMapList.do
747FC is offline  
Reply
Old Apr 1, 2024, 9:45 am
  #3066  
Moderator: Chase Ultimate Rewards
 
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,457
Originally Posted by 747FC
Here is the claimed list of airlines that work:
This was for a Condor flight, which is on the list. The Seat Map search worked fine but the Alerts were not triggering. (and not going to spam)
MDtR-Chicago is offline  
Reply
Old Apr 1, 2024, 12:31 pm
  #3067  
 
Join Date: Mar 2008
Posts: 1,536
Originally Posted by MDtR-Chicago
This was for a Condor flight, which is on the list. The Seat Map search worked fine but the Alerts were not triggering. (and not going to spam)
Same here. Had it happen with an AA and a UA flight as well. ("real" AA/UA", no partners, American Eagle/etc.)
Just happened to remember to check and voila, there it was.
hurnik is offline  
Reply
Old Apr 9, 2024, 8:09 am
  #3068  
Formerly richh1833
 
Join Date: Mar 2012
Location: SYD
Programs: QF P1, BA GGL, AS GMVP
Posts: 482
I'm not sure if this is the right place, but is someone able to interpret what constructed RTG means in the context of routing? For example the below?EH01* /WITHIN THE EASTERN HEMISPHERE/ CONSTRUCTED RTG

Normally it says left to right or right to left but this says constructed RTG.

Thanks
TheSYDTraveller is offline  
Reply
Old Apr 9, 2024, 8:32 am
  #3069  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
Originally Posted by TheSYDTraveller
I'm not sure if this is the right place, but is someone able to interpret what constructed RTG means in the context of routing? For example the below?EH01* /WITHIN THE EASTERN HEMISPHERE/ CONSTRUCTED RTG

Normally it says left to right or right to left but this says constructed RTG.

Thanks
Please refer to the following thread:
Bohemian1 likes this.
TWA884 is offline  
Reply
Old Apr 9, 2024, 10:44 pm
  #3070  
Formerly richh1833
 
Join Date: Mar 2012
Location: SYD
Programs: QF P1, BA GGL, AS GMVP
Posts: 482
Originally Posted by TWA884
Please refer to the following thread:
Yeah I've read that thread earlier but I'm not sure if it's relevant in the context of routing rules for published fares or perhaps I'm missing something?
SPN Lifer and MDtR-Chicago like this.
TheSYDTraveller is offline  
Reply
Old Apr 9, 2024, 10:48 pm
  #3071  
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,056
Originally Posted by TWA884 (Post # 3069)
Please refer to the following thread:
This short 2012 thread from the BA forum refers to Ready to Go (RTG) (arriving) pax.

That RTG initialism, while it indeed using the same three letters, has nothing to do with fare construction.
cheltzel likes this.
SPN Lifer is online now  
Reply
Old Apr 10, 2024, 7:49 am
  #3072  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
Then I'll venture a guess.

Since there is a mention of "Eastern Hemisphere" it probably refers to a "Round The Globe" fare which on FlyerTalk is more commonly known as Round The World.
​
WannaTheater likes this.
TWA884 is offline  
Reply
Old Apr 10, 2024, 8:47 am
  #3073  
IMH
 
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
It might help to have more context from the rule TheSYDTraveller was quoting, but is it possible that "RTG" is not an abbreviation (given everything's upper case anyway) but simply shorthand for ROUTING?

Fare rules often contain the words "PUBLISHED ROUTING" and/or "CONSTRUCTED ROUTING".
SPN Lifer, TWA884 and TheSYDTraveller like this.
IMH is offline  
Reply
Old Apr 10, 2024, 10:12 am
  #3074  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,145
Is anyone getting alerts for schedule changes? Seat availability?

Which airline s?


It has been a long time since I’ve received any.

Thanks.
747FC is offline  
Reply
Old Apr 10, 2024, 6:00 pm
  #3075  
Formerly richh1833
 
Join Date: Mar 2012
Location: SYD
Programs: QF P1, BA GGL, AS GMVP
Posts: 482
Originally Posted by IMH
It might help to have more context from the rule TheSYDTraveller was quoting, but is it possible that "RTG" is not an abbreviation (given everything's upper case anyway) but simply shorthand for ROUTING?

Fare rules often contain the words "PUBLISHED ROUTING" and/or "CONSTRUCTED ROUTING".
I've attached a snippet and bolded the RTG in question. You could be correct that it constructed routing but I can't say for certain as this does deviate from the more conventional routing rules.

Spoiler
 

Thanks for everyone's assistance!
TheSYDTraveller is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.