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Old Feb 14, 2015, 12:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]

This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.

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Searches currently not working:
  • Upgrades - AY, BA, EK, EY, IB, QR, VS
  • Awards - AY, BA, IB, EY, QR, VS

To search AA upgrades:
  • Use the Award & Upgrade tool
  • Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
  • To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.




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ExpertFlyer.com Help Desk Thread

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Old Oct 20, 2017, 2:55 am
  #1531  
 
Join Date: Oct 2015
Location: next to HAM
Programs: LH M+M
Posts: 960
Originally Posted by SFO_FT
Anyone else not being to access the EF website? Tried using Chrome and Safari for iPad and not connecting to site. No problems accessing any other sites.
Works for me.. (3h later) including log in and availability searches.

On another note, I'd like to have seatmap alerts for a seat changing from available to blocked/occupied. E.g. I book 4A and want to know if someone comes in on B (or C)
PAX_fips is offline  
Old Oct 22, 2017, 7:59 pm
  #1532  
 
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Originally Posted by Globaliser
Not necessarily.

All that F6 A4 means is "At this moment in time, I am prepared to take 6 reservations in F class at once. At this moment, I am also prepared to take 4 reservations in A class at once."

It tells you nothing about how many reservations have already been made in either F class or A class. It could be zero in both classes.
But not at the same time.
nichojo is offline  
Old Oct 23, 2017, 5:30 pm
  #1533  
 
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Is there any way to search for ANA PARTNER award availability?
nichojo is offline  
Old Oct 24, 2017, 11:26 am
  #1534  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
Originally Posted by nichojo
Is there any way to search for ANA PARTNER award availability?
Yes ANA award inventory is available on ExpertFlyer
ExpertFlyer Voice is offline  
Old Oct 24, 2017, 12:48 pm
  #1535  
 
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Originally Posted by ExpertFlyer Voice
Yes ANA award inventory is available on ExpertFlyer
I’m looking for then inventory that partners see, not what they show their own members (what you show).
nichojo is offline  
Old Oct 24, 2017, 8:14 pm
  #1536  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
Originally Posted by nichojo
I’m looking for then inventory that partners see, not what they show their own members (what you show).
We have not seen a difference. If you have questions about a specific flight, please email us directly at [email protected]
ExpertFlyer Voice is offline  
Old Oct 29, 2017, 3:38 pm
  #1537  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,145
Aircraft Change Alert-Why?

I just received an aircraft change alert for a UA 767-4000 flight I have. When I checked UA online, the aircraft continues to be a 764, and UA only flies one version of this plane.

Whey did EF send me an alert?
747FC is offline  
Old Oct 29, 2017, 10:34 pm
  #1538  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
Lightbulb

Originally Posted by 747FC
I just received an aircraft change alert for a UA 767-4000 flight I have. When I checked UA online, the aircraft continues to be a 764, and UA only flies one version of this plane.

Whey did EF send me an alert?
Maybe you should email our customer support email so we can look up the alert and let you know.
ExpertFlyer Voice is offline  
Old Nov 13, 2017, 12:06 am
  #1539  
 
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
Have EF subscription for a long time, but seldom use it. Hence not very efficient with it.

Now I get this message:
"You have used your allotted number of alerts. This alert will cost $0.99."

My saved alerts = 1.

Exactly how many alerts can one have?

Thanks.
allset2travel is offline  
Old Nov 13, 2017, 1:07 am
  #1540  
FlyerTalk Evangelist
 
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
Originally Posted by allset2travel
.....Exactly how many alerts can one have?

Thanks.
Depends on your subscription. @:-)

https://www.expertflyer.com/frequent-flyer-programs

Premium Account includes 30 free alerts.
TerryK is offline  
Old Nov 13, 2017, 12:06 pm
  #1541  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
Originally Posted by allset2travel
Have EF subscription for a long time, but seldom use it. Hence not very efficient with it.

Now I get this message:
"You have used your allotted number of alerts. This alert will cost $0.99."

My saved alerts = 1.

Exactly how many alerts can one have?

Thanks.
The Free account only allows 1 Seat Alert at a time. If you want us to actually look at your account then please email us directly at [email protected]
ExpertFlyer Voice is offline  
Old Nov 15, 2017, 9:37 pm
  #1542  
 
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
Originally Posted by TerryK
Depends on your subscription. @:-)

https://www.expertflyer.com/frequent-flyer-programs

Premium Account includes 30 free alerts.
I have Premium Service!
allset2travel is offline  
Old Nov 15, 2017, 11:50 pm
  #1543  
FlyerTalk Evangelist
 
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
Originally Posted by allset2travel
I have Premium Service!
Looks like EF system thinks that you have free account. You need to contact EF support.
TerryK is offline  
Old Nov 26, 2017, 6:05 am
  #1544  
 
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
Alert for blocked seat becoming occupied?

I am holding the seat next to a blocked bassinet seat (BA 787-9 WT+ 16J) with the intention of moving to the bassinet seat (16K) at T-48 if it does not become occupied. But I would like to know in advance if it does become occupied (i.e change from blocked to occupied), so that I could select a different seat. Is there any type of alert I could use on ExpertFlyer?
nbevan is offline  
Old Nov 26, 2017, 11:46 am
  #1545  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
Originally Posted by nbevan
I am holding the seat next to a blocked bassinet seat (BA 787-9 WT+ 16J) with the intention of moving to the bassinet seat (16K) at T-48 if it does not become occupied. But I would like to know in advance if it does become occupied (i.e change from blocked to occupied), so that I could select a different seat. Is there any type of alert I could use on ExpertFlyer?
I'm sorry but we don't have an alert that does the inverse of a regular Seat Alert.
ExpertFlyer Voice is offline  


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