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Award booking services - a list and some reviews

Award booking services - a list and some reviews

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Old Aug 15, 18, 12:52 am   -   Wikipost
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This list is not an endorsement of any particular award booking service.
Please do your research and read this thread.


See the FT Disclaimers for disclaimer of responsibility for use of these services, etc.
Please add other services and options you know about to this wiki.
Also, please post any personal experiences you may have with any of these services in this thread.


Award booking services (alphabetical):
  • Award Advocate - Domestic $100 p/p International $125 p/p, no additional charge for last minute. Changes $50. Also 10% discount for families traveling with children and active military
  • AwardBird - Economy: $39 for the 1st passenger and $19 for each additional; Business/First: $69 for the 1st passenger and $39 for each additional
  • Award Booking Service - $25 up front search fee plus $150/ticket & $49 per 30-minute skype consultations (ask anything!)
  • Award Butler - Award Search: $79 for up to two passengers; flight info provided but does not include booking. Booking starting at $149 for first two passengers.
  • Award Chaser - Search fee starting at $79. Itinerary only - no booking provided
  • Awarding Canada - Specializing in awards for Canadians, especially with Aeroplan, but with expertise available for anyone, worldwide. $150CAD for first passenger, $100CAD per passenger thereafter. Infants charged $25 instead. 2% discount if paid by Interace-Transfer.
  • Award Guru - $100 flat fee. Unlimited number of passengers. Website down as of 23-June-2018
  • Award Planners - One way $129, additional person $99; Round trip $199, additional person $99; Multi City $249 additional person $149
  • Award Travel Consulting - Award Search: $125/person; Booking ticket: $75/itinerary; changes: new trip
  • Awardmagic - $179 per person OW/RT plus one stop or $279 per person for three or more destinations
  • Awards & Travel - (iqbalt from FT) $100 for the first person; $50 for additional personnel. Explorer and RTW awards will be $200/ per person. Website down as of 23-June-2018
  • Book Your Award - (Gary Leff/View From The Wing): Booking: $185 per person; changes: $75 per person, each way
  • Boundless Miles - (Dominik Żmuda/Travelling the World): Booking: $50 USD per passenger, $25 change/cancellation fee per passenger
  • CabinChief - Bookings are $49 per pax
  • Cranky Concierge - $75 per person each way domestic; $95 per person each way international
  • First Class and Beyond - "Concierge-style" bookings. Fee is based on the value of the retail ticket, $250/person minimum.
  • Flightfox - Consultative flight searching; fees start at $100 (requires credit card authorization up front)
  • iflywithmiles.com - (Mike/Melissa): 150 USD first person, 85 for additional person on same itin. Change fees vary.
  • JJ Award Travel - $175 for the first person/$75 each additional. Complex awards more. Currently giving 10% discount when you mention FT. 20% off per referral.
  • Juicy Miles - (Adam/Point Me to the Plane): $125 per person for the first two travelers. $100 per each additional traveler. For Round-the-World (RTW) awards, pricing will vary
  • Loophole Travel - Award Travel Coaching $150 for first passenger and $100 for each additional passenger. Points Earning and MS Coaching also available.
  • Luxury Travel Consulting - (Jasper2009 on Flyertalk): $150 per person per ticket
  • MilesConcierge - (callmedtop on FT) "High-touch" award bookings, emphasizing personalized engagement for every customer. $125 for first passenger, $100 for each additional. Not accepting new bookings as of 23-June-2018
  • MilesElite - $99 for award search and $149 for award search and booking. No such domain as of 23-June-2018
  • Miles Help - Domestic: $100 OW; $140 RT/complex. International: $150 OW; $200 RT/complex. $50 each additional person
  • Miles Momma Booking Services - Airline Booking: $200 up to 2 passengers. $75 additional passengers. $50 non-refundable up front. Changes $50
  • MileValue Award Booking Service - (Scott Grimmer): Booking: $125 per person per award; $15 up front. Full payment required for successful search even if not booked. Change fee not currently listed; previously $79
  • PMM Travel Consulting - (Miguel R. Quinones/AwardWallet Blog): Booking: $125 per passenger for the first two, $99 for each additional. Additional charges for complex itineraries. Credit card advice and travel planning services.
  • PointsPros - (Ben Schlappig/One Mile At A Time): Booking: $300 first passenger, changes: $100
  • Reward Flyer - Domestic: $50 first person; $25 each additional person. International: $100 first person; $50 each additional person
  • Shrewd Travel - (skyvanman on FT) Booking: $250 per person; changes: varies; Available via phone or e-mail or even FT PM. Website down as of 23-June-2018
  • SFO777.com - (SFO777 on FT) Booking: $200 first passenger, $100 each additional passenger; change fees vary
  • The Flying Mustache - $100 per ticket; additional fees for more than eight segments. Change fees vary
  • The Points Jet Setter - $150 for the first passenger and $75 per each additional passenger. Website down as of 23-June-2018
  • Upgrd Awards - (MatthewLAX on FT, Live and Let's Fly blog) $150 first passenger, $100 each additional passenger; $250 per person for RTW; changes $75 but can vary. $50/ticket booking fee
  • zainman - FT member since 2009. Booking: $200 first passenger, $100 each additional passenger; change fees vary, consultant services for $ as well
  • Zero Hassle Rewards - $100 per person. Discounts for domestic and one-way
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Old Dec 30, 11, 3:18 am
  #16  
 
Join Date: Apr 2011
Location: SMF
Programs: Hilton Gold-Marriott Gold
Posts: 1,013
Originally Posted by World-Wide View Post
Originally Posted by philemer View Post
You really think your friends & family will pay for this service when they know that you will help them if they bug you enough?
What is even more interesting is instead of helping "friends & family" he will rather have them pay. (wow)

And I don't see the point of paying someone for that.
Agree with why wouldn't you help family/friends???
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Old Dec 30, 11, 4:19 am
  #17  
 
Join Date: Jan 2008
Location: LAX/PIT
Programs: AS 75K MVP, SPG Plat, Ritz Plat, UA Silver, B6 Mosaic, WN A-List, Hyatt Exp
Posts: 4,866
Originally Posted by mike2200 View Post
Agree with why wouldn't you help family/friends???
I would, but OP clearly says "at times its quicker to pay for the help as Im on travel etc"

Award booking is time sensitive
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Old Dec 30, 11, 6:54 am
  #18  
 
Join Date: May 2010
Location: BNA
Programs: No preference
Posts: 1,176
Originally Posted by SanDiego1K View Post
gleffp - http://bookyouraward.com/

lucky9865 - http://boardingarea.com/blogs/onemil...ed-award-help/

thepointsguy did or does, couldn't find link on his blog - http://thepointsguy.com/about-me/
I believe lucky and thepointsguy are not currently accepting new customers (for award bookings that is). But I may be way off.
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Old Dec 30, 11, 8:29 am
  #19  
 
Join Date: Jun 2011
Location: ROM
Programs: BA Silver, UA, DL Gold, HH Gold
Posts: 299
http://pointspros.com/

http://pointspros.com/

I recently used this service. I wanted to book a round trip to Asia, but one way with OW, and the other with *A. He presented me with a schedule that I hadn't thought of, but that I liked.

I believe the price was worth it, considering I didn't have to deal with any airline, and everything was done through e-mail.
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Old Dec 30, 11, 1:37 pm
  #20  
 
Join Date: Jan 2011
Programs: CO, BA, UA, AA, PC, HH, MARRIOT, HYATT, MR, STARWOOD
Posts: 287
Originally Posted by MrDplus View Post
http://pointspros.com/

I recently used this service. I wanted to book a round trip to Asia, but one way with OW, and the other with *A. He presented me with a schedule that I hadn't thought of, but that I liked.

I believe the price was worth it, considering I didn't have to deal with any airline, and everything was done through e-mail.
How [email protected]
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Old Dec 30, 11, 1:38 pm
  #21  
 
Join Date: Jun 2011
Location: ROM
Programs: BA Silver, UA, DL Gold, HH Gold
Posts: 299
Originally Posted by finite7777 View Post
$150.
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Old Dec 30, 11, 2:06 pm
  #22  
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Join Date: Jul 2003
Location: Florida
Posts: 25,927
Originally Posted by World-Wide View Post
What is even more interesting is instead of helping "friends & family" he will rather have them pay. (wow)

And I don't see the point of paying someone for that.
Obviously you have not ever booked a complicated routing involving very hard to find award seats segments, at the peak seasons or last minutes.

There are times the money paying for the experts to hunt these down for you is money well-spent when you either dont have the knowledge or the tools to look for such, or you simply dont have the time to hunt for such.

Last edited by Happy; Dec 30, 11 at 2:13 pm
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Old Dec 30, 11, 2:11 pm
  #23  
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Join Date: Jul 2003
Location: Florida
Posts: 25,927
Originally Posted by amolkold View Post
I would, but OP clearly says "at times its quicker to pay for the help as Im on travel etc"

Award booking is time sensitive
And it is time consuming.

Above all things, it is the KNOWLEDGE that one is paying for.

Those pros know the alliances route maps like the back of their hands. They can come up with routing that none of the newbies here can think of, or know about.

Of course if your award idea is a r/t to Hawaii, or a r/t to Europe / Asia with the basic routing, you would think paying for such service is crazy... UNTIL, you have a very difficult time finding award seats on the basic routing you know about... such as just to get to Rome in July by business class to meet your cruise ... Then those services may come up with very unusual routing that have seats to get you there... just an example.
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Old Dec 30, 11, 9:44 pm
  #24  
 
Join Date: Apr 2010
Location: DXB, IAD, SAN
Programs: PC Plat, SPG Gold, Hilton Gold, Hertz Gold, UA Gold, DL Silver
Posts: 76
I've used travelconcierge before (twice now) and Roland has been very good at finding what I want and from different alliances. I think he is Australian based, but is very knowledgable in finding routings for me that work.

I used up *A miles for my first trip and this time I am using up my *A miles one way and BA/Avios miles on the way back. Being able to fly the A380 on Air France was nice.
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Old Dec 30, 11, 9:49 pm
  #25  
 
Join Date: Jan 2006
Location: DCA/IAD
Programs: IHG, SPG, Hyatt, AS, AC, BA, AA, VS
Posts: 3,095
I agree on the knowledge thing....and they have a wealth of experience working with awards, thinking outside the box and making things work. They know not just alliance partners but non-alliance partners, etc.

Granted with a bit of work anyone can figure this stuff out...with the right tools. I would certainly consider using a consultant like this though if I had special needs beyond a simple, straight-forward ticket.
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Old Jan 1, 12, 3:01 pm
  #26  
 
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
Originally Posted by philemer View Post
You really think your friends & family will pay for this service when they know that you will help them if they bug you enough?
Fair point

Originally Posted by World-Wide View Post
What is even more interesting is instead of helping "friends & family" he will rather have them pay. (wow)
Ridiculous

Originally Posted by mike2200 View Post
Agree with why wouldn't you help family/friends???


Originally Posted by amolkold View Post
I would, but OP clearly says "at times its quicker to pay for the help as Im on travel etc"

Award booking is time sensitive
Ive spent more than 300 hours on phone with US, burning millions of miles. There is no way I can help all friends and family with the time consuming ANA searches and phone calls with various US agents. However most I have done have been for family and friends. I have never charged any fees for helping anyone spend their miles. I even pay for it my self when urgent due to timing, travel etc. Will update with my experiences.
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Old Jan 1, 12, 7:53 pm
  #27  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,722
Which award service would you recommend and how much would it cost?

Need to book with U.S. Airways dividend miles for Biz or 1st class from LAX to SGN, PHN to YVR and YVR to LAX for late December 2012 to January 2013, approximately 3 weeks total for trip.
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Old Jan 1, 12, 10:28 pm
  #28  
 
Join Date: Dec 2009
Location: LSY
Posts: 5,264
My service is in my signature line.
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Old Jan 3, 12, 11:42 pm
  #29  
 
Join Date: Jan 2012
Posts: 12
I would also like to recommend Award Travel Consulting and they only charge $100 per booking: http://www.awardtravelconsulting.com/ I am new to the game and ATC helped book two F class award tickets using US Airways DM. They take consulting to a new level because we experienced a bump on one of our segment back home and could not get in touch with US Airways but luckily I was able to get access to a computer before boarding and emailed ATC with the predicament. They gave US Airways a call and had the problem resolved when we arrived for our next connection flight.
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Old Jan 4, 12, 9:16 am
  #30  
 
Join Date: Sep 2009
Programs: *G, SPG, OW Sapphire
Posts: 2,563
Originally Posted by somempire1 View Post
I would also like to recommend Award Travel Consulting and they only charge $100 per booking: http://www.awardtravelconsulting.com/ I am new to the game and ATC helped book two F class award tickets using US Airways DM. They take consulting to a new level because we experienced a bump on one of our segment back home and could not get in touch with US Airways but luckily I was able to get access to a computer before boarding and emailed ATC with the predicament. They gave US Airways a call and had the problem resolved when we arrived for our next connection flight.
I'm glad you enjoyed your trip...hopefully we'll get to see some pictures of you in the BKK Thai Airways First Class lounge soon! To clarify, we charge $100/person to put together an itinerary and $50/itinerary to call in and book. We have a full explanation (along with a picture taken in TK first class suites with wine and canapes ) available--see link below.

Last edited by philemer; Jan 9, 12 at 8:16 am Reason: removed commercial link
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