AwardWallet
Oct 31, 2017, 1:04 pm
#767
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
I have a similar tech and display issue which drives me nuts, maybe I can get some help to update my settings.
I have an android cell, galaxy S6. I get pop notifications as a drop down on my main page from awardwallet. The sentence is cut, so I tap on the notification and it sends me to the unlock screen to put in pin, and then to main user "trips" and never to the actual message. I have to get out to summary and then never actually find the message.
The notifications are useful, but not really if you cant read the entire message.
Any tips?
Thanks!
I have an android cell, galaxy S6. I get pop notifications as a drop down on my main page from awardwallet. The sentence is cut, so I tap on the notification and it sends me to the unlock screen to put in pin, and then to main user "trips" and never to the actual message. I have to get out to summary and then never actually find the message.
The notifications are useful, but not really if you cant read the entire message.
Any tips?
Thanks!
Nov 1, 2017, 8:31 am
#768
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
I have a similar tech and display issue which drives me nuts, maybe I can get some help to update my settings.
I have an android cell, galaxy S6. I get pop notifications as a drop down on my main page from awardwallet. The sentence is cut, so I tap on the notification and it sends me to the unlock screen to put in pin, and then to main user "trips" and never to the actual message. I have to get out to summary and then never actually find the message.
The notifications are useful, but not really if you cant read the entire message.
Any tips?
Thanks!
I have an android cell, galaxy S6. I get pop notifications as a drop down on my main page from awardwallet. The sentence is cut, so I tap on the notification and it sends me to the unlock screen to put in pin, and then to main user "trips" and never to the actual message. I have to get out to summary and then never actually find the message.
The notifications are useful, but not really if you cant read the entire message.
Any tips?
Thanks!
Nov 7, 2017, 8:05 am
#769
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Is there a place on Award Wallet that shows all past points earned/used? I'm trying to get a feel for how many miles I used this year, total, across all programs. I'm familiar with the "Balance History" feature, but only see fairly recent balance changes.
My AA account used to give me "lifetime miles," but that feature disappeared a while back.
My AA account used to give me "lifetime miles," but that feature disappeared a while back.
Nov 7, 2017, 3:07 pm
#770
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
Is there a place on Award Wallet that shows all past points earned/used? I'm trying to get a feel for how many miles I used this year, total, across all programs. I'm familiar with the "Balance History" feature, but only see fairly recent balance changes.
My AA account used to give me "lifetime miles," but that feature disappeared a while back.
My AA account used to give me "lifetime miles," but that feature disappeared a while back.
Nov 22, 2017, 3:14 am
#772
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,698
Has anybody problems with updating their Hilton account ? Mine does not work: the progress bar goes very slowly, it takes 10 minutes to reach 100% and finished with Timed out, can not update the account.
If I am on my browser, the Hilton tab does not open like it usually does and go thru My Profile, My Reservations, ... pages.
I can log onto my Hilton account just fine, whether via Web or Hilton app.
If I am on my browser, the Hilton tab does not open like it usually does and go thru My Profile, My Reservations, ... pages.
I can log onto my Hilton account just fine, whether via Web or Hilton app.
Nov 22, 2017, 8:01 am
#773
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
Has anybody problems with updating their Hilton account ? Mine does not work: the progress bar goes very slowly, it takes 10 minutes to reach 100% and finished with Timed out, can not update the account.
If I am on my browser, the Hilton tab does not open like it usually does and go thru My Profile, My Reservations, ... pages.
I can log onto my Hilton account just fine, whether via Web or Hilton app.
If I am on my browser, the Hilton tab does not open like it usually does and go thru My Profile, My Reservations, ... pages.
I can log onto my Hilton account just fine, whether via Web or Hilton app.
Nov 22, 2017, 10:00 am
#774
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
Has anybody problems with updating their Hilton account ? Mine does not work: the progress bar goes very slowly, it takes 10 minutes to reach 100% and finished with Timed out, can not update the account.
If I am on my browser, the Hilton tab does not open like it usually does and go thru My Profile, My Reservations, ... pages.
I can log onto my Hilton account just fine, whether via Web or Hilton app.
If I am on my browser, the Hilton tab does not open like it usually does and go thru My Profile, My Reservations, ... pages.
I can log onto my Hilton account just fine, whether via Web or Hilton app.
Nov 22, 2017, 2:32 pm
#776
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
Dec 9, 2017, 5:38 am
#777
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,698
It looks like that for all my accounts in AwardWallet, there are no auto-updates performed anymore. I noticed that since quite a few months, I do not have any more notifications for the balance of my accounts without me prompting an update. As I updated once a week, I just thought my update frequency was higher than the auto-update frequency. So I made a test and did not update any accounts for 3 weeks. During this time my balance changed on several accounts but AwardWallet does not pick it up. When I look at each account it says: Next account update in 59 minutes, for all accounts, at all times.
Does someone also has no auto-updates of their account balance performed ?
Does someone also has no auto-updates of their account balance performed ?
Dec 9, 2017, 6:10 am
#778
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
It looks like that for all my accounts in AwardWallet, there are no auto-updates performed anymore. I noticed that since quite a few months, I do not have any more notifications for the balance of my accounts without me prompting an update. As I updated once a week, I just thought my update frequency was higher than the auto-update frequency. So I made a test and did not update any accounts for 3 weeks. During this time my balance changed on several accounts but AwardWallet does not pick it up. When I look at each account it says: Next account update in 59 minutes, for all accounts, at all times.
Does someone also has no auto-updates of their account balance performed ?
Does someone also has no auto-updates of their account balance performed ?
Dec 9, 2017, 6:36 am
#779
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
In fact, I find that on the latest manual refresh only 4 out of 14 accounts even update - the others all give timeouts.
I've checked the login credentials and they're all correct. These sites used to work without problems. This app seems broken to me. I don't think I'll pay for it any more.
Dec 9, 2017, 9:02 am
#780
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,698
It is true I often experience time out too, specially with Hilton but it seems to be better. I am willing to give them a chance but I agree that if the app stays this bad, I will drop my subscription too.