josephstern

Yeah - Hilton and Hyatt are both general problems here. But of my 40 accounts, the rest are generally fine.

I wish they'd fix the sliding button problem that I posted about, however.

thehowieee

If you run an update all do you see accounts update more frequently? There are algorithms in place that perform updates on accounts more likely to have an update and the same on the converse where you might see updates less frequently. That said, seeing no updates on all accounts wouldn't seem likely.

Hilton is definitely one of the more challenging accounts and Hyatt recently changed their login process, but there should be no issues with either on a regular basis. I have several accounts in my profile and update on mobile/desktop regularly without issue, barring the occasional error.

fransknorge

No the frequency to run an update all do not change the frequency of updates. I noticed what you described but for the last few months (between 2 and 4) there were never any updates performed. I truly think there no updates on all accounts.

thehowieee

Can you submit a support request through https://awardwallet.com/contact with the details on your account so the support team can take a look? If you'd rather PM me your AwardWallet username I can do the same thing. I'd at least like to have the team take a peek to see if something is wonky on your account.

mileshound

I am so excited to stumble upon the trip planner pivot table that was added. When did you add it? That was a suggestion (#13556) I made in June 2016 and am so excited to see it. Now I do not have to copy and past into my template anymore. It was my 2nd suggestion that you have implemented over the last few years. The other one was to ungroup the accounts. I love seeing the extra functionality added and hopefully others see the benefits too.

Is there a place you have release notes or document the new features you add?

fransknorge

It seems to be better, now some of my accounts auto updates soon after there is a credit of points. It looks like it works again as intended, at least for some accounts.

thehowieee

I don't really like the "at least for some accounts" -- if there are accounts not updating are they broken/disabled?

veresch

Hi, this is Alexi from AwardWallet, I see that you sent this suggestion on 6/11/16 and I told you "Perhaps we will get to it in 6 - 12 months..." I see that we rolled out this feature on 07/04/2017 So almost 12 months later... I think this was a good feature that others will use also, so thanks for pitching your ideas! Keep them coming.

Unfortunately, we don't have a "Release Notes" section anywhere on the website. We've been thinking about starting one but that never happened. Since both of the features that you recommended had to do with the account list I also wanted to let you know that the filter option at the top of the page has been somewhat improved, now you can type stuff like: "(alexi or Jennifer) and (delta or korean)" - that will give you all Delta and Korean accounts that belong to Alexi and Jennifer. You can also bookmark it like this: https://awardwallet.com/account/list...elta+or+korean). You can also put stuff like: "expire in 6 months": https://awardwallet.com/account/list...re+in+6+months would obviously show all accounts expiring in the next 6 months. This feature is actually far from being completely implemented but we are working on it and it will get better over time.

Cheers,
-Alexi

mileshound

Thanks again for continually improving awardwallet. It is a true asset and time saver.

fransknorge

josephstern

Anyone else get the sliding button in Chrome on Mac?

They haven't fixed it, but I also haven't seen anyone post about it here.

thehowieee

Just had a chat with the team. We had previously made a change but will be making a further change (unless some major technical issue comes up that we haven't anticipated). The change will modify the onclick/onfocus functionality of the box expansion and will only change the size of the box once something has been typed into it. This'll be supported across browsers. I don't have a definite ETA but it is in the works and shouldn't be too long.

josephstern

Fixed! Didn't firmly notice until today, but I think it may have been a while.

Much appreciated!

thehowieee

^ ^ ^ ^ ^

A1pax

Have not been able to update all accounts in AwardWallet for quite a while. Hubby's Hilton account said "your account is locked out" What does this mean? I can log in OK directly at Hilton website but cannot from AwardWallet. I did read somewhere Hilton has been a problem. Is there a work out? Thanks.