I'm having the same for one Membership Rewards account, while another one simply doesn't update at all. Both used to work fine. Hilton has also been asking for CAPTCHA verification for a while now.

I went through several emails with the AwardWallet folks and never got it resolved. I finally gave up and stopped using it.

Me, too! I'm incredibly aggravated by it.

Me - says it is sending a code that I never receive
Husband - says it is sending code, he receives it by email, phone rings, says it's AMEX, but no one answers it if he picks up his phone.

I spent quite a bit of time inside both our AMEX accounts today. I can't figure out any alert that is set that triggers the phone call. Needless to say, he doesn't enjoy receiving them.

And as you say, if I log into our accounts directly, none of this nonsense occurs. I easily get our Membership Reward balances.

Same problem here. More and more accounts have some sort of issue now to auto update. I am seriously considering just not renewing my paying subscription, it is not worth it anymore.

I've never paid, luckily, but I agree with you. Not a big deal in the scheme of life, but it was fun to come back after making my morning coffee and seeing my accounts that went up in value. :D

just did a Amex update on my account no code or anything it just worked as normal

I just disabled our AMEX accounts and ran the update for the other accounts.

I just tried, still the same issue.

Depends on how many accounts you need to update, I guess. I only update 5 and the Amex's being 40% of that, it's just as quick for me to log in myself and check the balances.

sounds like its just AMEX USA thats broken as my account is Canadian

I know Amex made some changes that also broke Quicken downloads for a bit. I think they finally resolved it, but perhaps the Award Wallet team hasn't updated their back-end yet?

Here's the "article" on Quicken's website. It's marked as resolved and my credit cards are working, but the Amex Savings account doesn't want to download via the One Step Update for me. I did deactivate all and re-activate (total PITA as it re-downloads like the last 6 months worth of stuff and you gotta manually delete the duplicates)

https://community.quicken.com/discus...-returns-error

I just tried again...same error.

American Express
 

I've been experiencing errors with all my four family members American Express updates:

https://cimg3.ibsrv.net/gimg/www.fly...f8e53f82b9.jpg

After going through with the authentication security code from email, Awardwallet works until the next update then errors out again -- basically it seems the authenticated cookies aren't being saved properly