![]() |
Yeah - Hilton and Hyatt are both general problems here. But of my 40 accounts, the rest are generally fine.
I wish they'd fix the sliding button problem that I posted about, however. |
Originally Posted by fransknorge
(Post 29152985)
It looks like that for all my accounts in AwardWallet, there are no auto-updates performed anymore. I noticed that since quite a few months, I do not have any more notifications for the balance of my accounts without me prompting an update. As I updated once a week, I just thought my update frequency was higher than the auto-update frequency. So I made a test and did not update any accounts for 3 weeks. During this time my balance changed on several accounts but AwardWallet does not pick it up. When I look at each account it says: Next account update in 59 minutes, for all accounts, at all times.
Does someone also has no auto-updates of their account balance performed ? Hilton is definitely one of the more challenging accounts and Hyatt recently changed their login process, but there should be no issues with either on a regular basis. I have several accounts in my profile and update on mobile/desktop regularly without issue, barring the occasional error. |
No the frequency to run an update all do not change the frequency of updates. I noticed what you described but for the last few months (between 2 and 4) there were never any updates performed. I truly think there no updates on all accounts.
|
Originally Posted by fransknorge
(Post 29159110)
No the frequency to run an update all do not change the frequency of updates. I noticed what you described but for the last few months (between 2 and 4) there were never any updates performed. I truly think there no updates on all accounts.
|
I am so excited to stumble upon the trip planner pivot table that was added. When did you add it? That was a suggestion (#13556) I made in June 2016 and am so excited to see it. Now I do not have to copy and past into my template anymore. It was my 2nd suggestion that you have implemented over the last few years. The other one was to ungroup the accounts. I love seeing the extra functionality added and hopefully others see the benefits too.
Is there a place you have release notes or document the new features you add? |
Originally Posted by thehowieee
(Post 29159563)
Can you submit a support request through https://awardwallet.com/contact with the details on your account so the support team can take a look? If you'd rather PM me your AwardWallet username I can do the same thing. I'd at least like to have the team take a peek to see if something is wonky on your account.
|
Originally Posted by fransknorge
(Post 29252419)
It seems to be better, now some of my accounts auto updates soon after there is a credit of points. It looks like it works again as intended, at least for some accounts.
|
Originally Posted by mileshound
(Post 29251643)
I am so excited to stumble upon the trip planner pivot table that was added. When did you add it? That was a suggestion (#13556) I made in June 2016 and am so excited to see it. Now I do not have to copy and past into my template anymore. It was my 2nd suggestion that you have implemented over the last few years. The other one was to ungroup the accounts. I love seeing the extra functionality added and hopefully others see the benefits too.
Is there a place you have release notes or document the new features you add? Unfortunately, we don't have a "Release Notes" section anywhere on the website. We've been thinking about starting one but that never happened. Since both of the features that you recommended had to do with the account list I also wanted to let you know that the filter option at the top of the page has been somewhat improved, now you can type stuff like: "(alexi or Jennifer) and (delta or korean)" - that will give you all Delta and Korean accounts that belong to Alexi and Jennifer. You can also bookmark it like this: https://awardwallet.com/account/list...elta+or+korean). You can also put stuff like: "expire in 6 months": https://awardwallet.com/account/list...re+in+6+months would obviously show all accounts expiring in the next 6 months. This feature is actually far from being completely implemented but we are working on it and it will get better over time. Cheers, -Alexi |
Thanks again for continually improving awardwallet. It is a true asset and time saver.
|
Originally Posted by thehowieee
(Post 29253428)
I don't really like the "at least for some accounts" -- if there are accounts not updating are they broken/disabled?
|
Anyone else get the sliding button in Chrome on Mac?
They haven't fixed it, but I also haven't seen anyone post about it here. |
Originally Posted by josephstern
(Post 29381390)
Anyone else get the sliding button in Chrome on Mac?
They haven't fixed it, but I also haven't seen anyone post about it here. |
Originally Posted by josephstern
(Post 29153443)
Yeah - Hilton and Hyatt are both general problems here. But of my 40 accounts, the rest are generally fine.
I wish they'd fix the sliding button problem that I posted about, however. Much appreciated! |
Originally Posted by josephstern
(Post 29510980)
Fixed! Didn't firmly notice until today, but I think it may have been a while.
Much appreciated! |
Have not been able to update all accounts in AwardWallet for quite a while. Hubby's Hilton account said "your account is locked out" :( What does this mean? I can log in OK directly at Hilton website but cannot from AwardWallet. I did read somewhere Hilton has been a problem. Is there a work out? Thanks.
|
| All times are GMT -6. The time now is 9:31 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.