Number Portability experience thread
Nov 25, 2003 | 6:07 pm
#32
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by NickP 1K:
Word from our IT folks is that Sprint is having problems porting out or in numbers...</font>
Word from our IT folks is that Sprint is having problems porting out or in numbers...</font>
Nov 25, 2003 | 9:40 pm
#33
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by lalala:
so, DG, does that mean that you can't use your existing service during the loong port process?
looking to going from sprint to tmobile, maybe i'll wait...
</font>
so, DG, does that mean that you can't use your existing service during the loong port process?
looking to going from sprint to tmobile, maybe i'll wait...
</font>
Nov 26, 2003 | 11:17 am
#34
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Sprint is having to manually port in/out numbers due to some sw issue... no idea when they will clear this up.
All other network have had similar issues but resolved them fairly quickly.
All other network have had similar issues but resolved them fairly quickly.
Nov 26, 2003 | 11:32 am
#35
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So, Sprint has been charging it's customers $1.10 for months to pay for the systems and when it comes to actually performing the port they fail to deliver...
I hope I'm allowed to say that Sprint Sucks considering the new "no bashing" rules here in Travel Technology
I hope I'm allowed to say that Sprint Sucks considering the new "no bashing" rules here in Travel Technology
Nov 27, 2003 | 7:00 am
#36
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When Cellphone Number Liberation Day arrived on Monday, there was to have been chaos as millions rushed to be among the first to take their old cellphone numbers with them to new carriers. AT&T Wireless cautioned on its Web site that "you may want to wait for the dust to settle before you consider making a move. Of course, that's probably what the authorities in Berlin were saying the day the wall came down.
I was eager to join the surging masses and abandon my cellular company of four years, Sprint PCS, for the potentially greener pastures of T-Mobile, a decision that had everything to do with poor customer service and absolutely nothing to do with Catherine Zeta-Jones. I
Since the government decided to force the industry to allow number switching, carriers have spent more than $1 billion to automate the process. Sprint had been adding a $1.10 charge to my bill each month since July to help cover its costs, practically daring me to switch carriers to get a return on my investment.
http://www.nytimes.com/2003/11/27/te...ts/27fone.html
MisterNice
I was eager to join the surging masses and abandon my cellular company of four years, Sprint PCS, for the potentially greener pastures of T-Mobile, a decision that had everything to do with poor customer service and absolutely nothing to do with Catherine Zeta-Jones. I
Since the government decided to force the industry to allow number switching, carriers have spent more than $1 billion to automate the process. Sprint had been adding a $1.10 charge to my bill each month since July to help cover its costs, practically daring me to switch carriers to get a return on my investment.
http://www.nytimes.com/2003/11/27/te...ts/27fone.html
MisterNice
Nov 27, 2003 | 8:37 am
#37
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Well, at least, Sprint is honest. I'm sure I'm being charged for the same somewhere. But where? Can anyone tell.
Monthly Access 39.99
Additional Services 4.99
Roam Usage and Charges 1.38
Verizon Wireless' Other Charges and Credits 0.77
Taxes, Governmental Surcharges and Fees 4.71
Total Amount Due by 12/17/03 $51.84
Monthly Access 39.99
Additional Services 4.99
Roam Usage and Charges 1.38
Verizon Wireless' Other Charges and Credits 0.77
Taxes, Governmental Surcharges and Fees 4.71
Total Amount Due by 12/17/03 $51.84
Nov 27, 2003 | 9:01 am
#38
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by traveler123:
Well, at least, Sprint is honest. I'm sure I'm being charged for the same somewhere. But where? Can anyone tell.
Monthly Access 39.99
Additional Services 4.99
Roam Usage and Charges 1.38
Verizon Wireless' Other Charges and Credits 0.77
Taxes, Governmental Surcharges and Fees 4.71
Total Amount Due by 12/17/03 $51.84 </font>
Well, at least, Sprint is honest. I'm sure I'm being charged for the same somewhere. But where? Can anyone tell.
Monthly Access 39.99
Additional Services 4.99
Roam Usage and Charges 1.38
Verizon Wireless' Other Charges and Credits 0.77
Taxes, Governmental Surcharges and Fees 4.71
Total Amount Due by 12/17/03 $51.84 </font>
Taxes, Governmental Surcharges and Fees 4.71
AFAIK T-mobile was the only carrier to NOT charge it's customers for portability...
Nov 27, 2003 | 4:17 pm
#39
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by DisgruntledGoat:
It's been 32 hours since I called T-Mobile, and still no go. I called this morning, and they said it was queued up but told me to call back later tonight or tomorrow morning.</font>
It's been 32 hours since I called T-Mobile, and still no go. I called this morning, and they said it was queued up but told me to call back later tonight or tomorrow morning.</font>
Nov 28, 2003 | 10:53 am
#40
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by B Watson:
I have been waiting on T-Mobile for 49 hours - still waiting</font>
I have been waiting on T-Mobile for 49 hours - still waiting</font>
Nov 28, 2003 | 5:59 pm
#42
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by NickP 1K:
B Watson... what network were you moving from?</font>
B Watson... what network were you moving from?</font>
Nov 28, 2003 | 6:09 pm
#43
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BWatson... I've asked our MIS/IT folks to ping our T-Mobile rep on how long Verizon ports are taking... I may not hear back until Monday 
ScottC... I now know 4 people who've moved with no issues (under 6 hours to port the number)
1 going from Cingular to T-Mobile
1 from ATTWS to T-Mobile
1 from ATTWS to Verizon
1 from Verizon to ATTWS
I'm curious as to if all carriers offer a temporary number on your phone while the port in in process? BWatson?
Also BWatson, if your Verizon number still active on Verizon or is it in limbo (e.g. no answer or a disconnect). Also are you porting within the same area code? (What I mean is is your port occuring in an area code that T-Mobile had number blocks availible to them)
[This message has been edited by NickP 1K (edited Nov 28, 2003).]
ScottC... I now know 4 people who've moved with no issues (under 6 hours to port the number)
1 going from Cingular to T-Mobile
1 from ATTWS to T-Mobile
1 from ATTWS to Verizon
1 from Verizon to ATTWS
I'm curious as to if all carriers offer a temporary number on your phone while the port in in process? BWatson?
Also BWatson, if your Verizon number still active on Verizon or is it in limbo (e.g. no answer or a disconnect). Also are you porting within the same area code? (What I mean is is your port occuring in an area code that T-Mobile had number blocks availible to them)
[This message has been edited by NickP 1K (edited Nov 28, 2003).]
Nov 28, 2003 | 6:11 pm
#45
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ElmhurstNick:
Still waiting from Monday night - 94 hours so far... (Sprint to Verizon)</font>
Still waiting from Monday night - 94 hours so far... (Sprint to Verizon)</font>