When Cellphone Number Liberation Day arrived on Monday, there was to have been chaos as millions rushed to be among the first to take their old cellphone numbers with them to new carriers. AT&T Wireless cautioned on its Web site that "you may want to wait for the dust to settle before you consider making a move.” Of course, that's probably what the authorities in Berlin were saying the day the wall came down.

I was eager to join the surging masses and abandon my cellular company of four years, Sprint PCS, for the potentially greener pastures of T-Mobile, a decision that had everything to do with poor customer service and absolutely nothing to do with Catherine Zeta-Jones. I

Since the government decided to force the industry to allow number switching, carriers have spent more than $1 billion to automate the process. Sprint had been adding a $1.10 charge to my bill each month since July to help cover its costs, practically daring me to switch carriers to get a return on my investment……….

http://www.nytimes.com/2003/11/27/te...ts/27fone.html

MisterNice