eSIM thread
#841




Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 6,236
I have used Airalo many times without any problems. Twice this year, for Italy, England and Scotland, but over the past 3 years in many different European countries. Easy to buy, install and use and reasonably priced. I install it before I leave then turn it on when I arrive, it activates itself quickly. I have occasionally been tempted to try someone else a couple of dollars cheaper but why bother if I have no problems? In a $10,000 trip saving $5 on cellular data is not so important.
#842



Join Date: Sep 2013
Location: DAL
Posts: 2,226
#843
Original Poster
FlyerTalk Evangelist



Join Date: Nov 2002
Location: ORD
Posts: 14,772
I’m in Scotland now and my Airalo eSIM has been practically unusable. I have signal and my phone says LTE but data just doesn’t load. I have gone back to just paying Verizon the $10/day.
#845


Join Date: Feb 2017
Posts: 724
Did you try a different carrier other than the one Airalo selected? I used to have that issue with travel sims. I suspect the strongest signal or preferred carrier might be congested, and roaming sims are down the priority list for that service.
#846
Formerly known as koeche


Join Date: Mar 2012
Location: Switzerland
Programs: LX HON, QR Gold, Hilton Diamond, Bonvoy Titanium, Hyatt Glob, Windows 11, Firefox
Posts: 528
Could also be a wrong APN set by default. Happened to me once. Check if the one listed with the purchased esim in the Airalo app is the same as you see in the mobile settings. Otherwise, Airalo support is quite responsive.
#847




Join Date: Sep 2008
Location: Long Island, NY
Programs: Marriott Titanium Elite/Lifetime Titanium, Delta Platinum Medallion, Hertz #1 Gold
Posts: 752
Or get a sim from a different provider? esim.net worked for me last year. Lycamobile UK has some cheap eSims (I think they're on EE?).
#848
FlyerTalk Evangelist




Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,683
und that that or a phone setting turning off data roaming are often the cause of this sort of problem.
#849




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
I hadn't noticed because the watch will transfer data via a phone connected via Bluetooth. When disconnected, the watch was connected to the T-Mobile network just without data.After looking at some settings, I realized that I had disabled mobile data, not just data roaming, since I spent a couple of days in the Cook Islands back in May, which is among the few locations I've visited where T-Mobile's complimentary international roaming doesn't apply. While I had the watch in airplane mode, I didn't want to take any chances in case the device accidentally came out of airplane mode.
Coincidentally, I had purchased a Vodafone CK eSIM for my mobile phone, and I remember it wasn't working upon landing. Sure enough the APN setting from the installation wasn't correct. Luckily I was still connected to the in-flight Wi-Fi since the hotel where I was staying did not have complimentary Internet access.
#850
Join Date: Sep 2015
Location: flyover country
Posts: 2,855
#851
Formerly known as koeche


Join Date: Mar 2012
Location: Switzerland
Programs: LX HON, QR Gold, Hilton Diamond, Bonvoy Titanium, Hyatt Glob, Windows 11, Firefox
Posts: 528
I have indeed came across some eSIMs where that option was not there, assuming the eSIM provider is able to hide certain options.
#852
Join Date: Sep 2015
Location: flyover country
Posts: 2,855
Probably that's it.
#853




Join Date: Sep 2022
Programs: United Mileage Plus
Posts: 1,735
Just returned from a trip to Italy with a few days in Switzerland.
I bought the Orange Europe eSIM, 100 GB this summer for €40. I used about 35 GB over a little over 2 weeks. Could have used more but I was conservative with it in hotel rooms when the Wifi was decent enough for streaming through VPN or indoors reception was poor in some places.
As I moved around it connected to different carriers, such as TIM, WindTre and Vodafone IT or Swisscom, Sunrise and Salt.
Best speeds I got was about 350-400 down and most of the time it bound to 5G.
But it was inconsistent sometimes connecting to carriers which didn't have the best performance. For instance, I went to Bellagio on a day trip and right on the waterfront, where the ferry docks are, performance on TIM was very poor so I turned off Automatic Network Selection on my iPad and switched to WindTre, which had greater signal strength and very good performance.
I can't believe TIM would be so poor in Bellagio. Probably a quirk or maybe some carriers are throttling Orange. When I did speediest, it identified as Orange, regardless of which carrier it was on and often selected a server in France to do the speed tests.
Had a similar experience in Switzerland too. In Lugano, sometimes it connected to Salt instead of Swisscom or Sunrise, which were much better.
I'm going to 4 countries at the end of the month so I'll probably get this again, unless I'm able to get cheap prepaid eSIMs for each of those countries. Right now I don't see a better value from Airalo or Mobimatters or some of the other eSIM virtual MVNOs.
I bought the Orange Europe eSIM, 100 GB this summer for €40. I used about 35 GB over a little over 2 weeks. Could have used more but I was conservative with it in hotel rooms when the Wifi was decent enough for streaming through VPN or indoors reception was poor in some places.
As I moved around it connected to different carriers, such as TIM, WindTre and Vodafone IT or Swisscom, Sunrise and Salt.
Best speeds I got was about 350-400 down and most of the time it bound to 5G.
But it was inconsistent sometimes connecting to carriers which didn't have the best performance. For instance, I went to Bellagio on a day trip and right on the waterfront, where the ferry docks are, performance on TIM was very poor so I turned off Automatic Network Selection on my iPad and switched to WindTre, which had greater signal strength and very good performance.
I can't believe TIM would be so poor in Bellagio. Probably a quirk or maybe some carriers are throttling Orange. When I did speediest, it identified as Orange, regardless of which carrier it was on and often selected a server in France to do the speed tests.
Had a similar experience in Switzerland too. In Lugano, sometimes it connected to Salt instead of Swisscom or Sunrise, which were much better.
I'm going to 4 countries at the end of the month so I'll probably get this again, unless I'm able to get cheap prepaid eSIMs for each of those countries. Right now I don't see a better value from Airalo or Mobimatters or some of the other eSIM virtual MVNOs.
#854


Join Date: Feb 2017
Posts: 724
These performance anomalies are common in the US with the major carriers. When a location is accessed by too many native users, the service speeds suffer greatly despite the signal strength. I believe the roaming services typically default to the strongest signal despite the available bandwidth. If that carrier is overloaded by local users, your roaming lower priority will suffer greatly. Switching to another available roaming partner frequently solves the problem.
Here at home, Verizon actually offers a priority upgrade for a fee to their users, giving them first access to the available bandwidth.
Here at home, Verizon actually offers a priority upgrade for a fee to their users, giving them first access to the available bandwidth.
#855




Join Date: Sep 2022
Programs: United Mileage Plus
Posts: 1,735
These performance anomalies are common in the US with the major carriers. When a location is accessed by too many native users, the service speeds suffer greatly despite the signal strength. I believe the roaming services typically default to the strongest signal despite the available bandwidth. If that carrier is overloaded by local users, your roaming lower priority will suffer greatly. Switching to another available roaming partner frequently solves the problem.
Here at home, Verizon actually offers a priority upgrade for a fee to their users, giving them first access to the available bandwidth.
Here at home, Verizon actually offers a priority upgrade for a fee to their users, giving them first access to the available bandwidth.
Well my iPhone was on T Mobile high speed roaming and it sometimes connected to the same carriers as the Orange eSIM but would show different signal strength when I was away from cities.
In general I tried not to roam as much because I used up the 5 GB within 2 weeks in past trips so made sure not to update apps or podcasts unless I was tethered to the Orange eSIM hotspot.
I know that some carriers throttle their prepaid packages compared to postpaid.


